After a very stressful few days I went in to Autozone for the parts needed to get my primary…read morevehicle on the road again and I was helped by Solomon. I cannot express the great service, and it helped alleviate my anxiety immensely. Solomon's expertise and reasoning went above and beyond what most stores offer, so here's a special thanks and shout-out for a job well done!

hands down best service and quality work! Dennis can do everything and anything! Highly recommend!read more

Super happy with my service today!…read more I just installed some coilover suspension and lowered my car and needed to have the alignment done. Alignment Techniques came highly recommended from a fellow auto enthusiast, they were able to get me in at my convenience (1 1/2 days from call). The service was very quick, around 45 minutes and to my surprise it only cost $55! Mike (the owner) was a pleasure to do business with, I highly recommend Alignment Techniques!

I've used alignment techniques for many years before they switch up ownership…read more I will not be going back.. The reason... they now charge you a fee to even look at your vehicle. If they get it on the rack and they can't align it.. they will still charge you.. and no, that fee will not be applied towards when you come back in after your problems are fixed .. Why the one star review.. because there is absolutely nothing on their walls or on the desk when you walk in that states this policy. Heck they don't even bother to mention it to you verbally! The lady at the front desk (in my opinion) was pretty rude about it when I challenged them on that practice. It's deception and honestly bad business practice. The least they can do is put a sign on the front desk that lets customers know about this.

I was having transmissions issues with my '02 GMC 2500HD pickup. Diagnosed that various sensors and…read moresolenoids were malfunctioning, so they ordered them up. Problem arose because the parts distributor sent parts that would fit, but wouldn't have functioned properly. Joe and the guys caught the mistake and re-ordered the parts to make sure that the right ones were installed. Now, the truck shifts like it's brand new. I didn't realize how poorly it was actually working before it got fixed. Thanks for a GREAT job, Auto Experts.

I have had EXCELLENT interactions (multiple) with Andy and some of the technicians. I have never…read moremet anyone else at the front of the shop. They have worked on my truck multiple times and diagnosed multiple issues on multiple cars for me. Andy has made me happy to give my business to Auto Experts. The one issue that I have is the quality of parts used by the shop. I had a distributor put on my truck and it started having issues recently (roughly 7 months later). My family's longtime trusted shop (in Eastern Oregon) looked over the truck and noted that this distributor was a subpar quality part. Other than potentially low quality parts, I have been happy to be a customer here and plan to continue visiting them. But hopefully not too often, haha!

This was my third auto store I went to today looking for a very specific trailer bearing. The…read moreservice & knowledgeability of (Dani I think) really stood out. Thank you so much!!

Been going to NAPA in Redmond ocassionally for many years. Yesterday, Monday May 15th, I stopped…read moreby to pick up a cabin filter for my old Honda CRV. $28.00 !!! Well, it was sort of a done deal when the counter fellow brought it up so I paid it. ( Very nice fellow by the way.) Looked online at Amazon today and the prices range from $9 to $16 for the very best one. And this thing did not even fit properly. Had to use a small amount of tape on the edge to seal it. The old one fit like a glove,,,from Amazon BTW. Just trying to buy local but no more. Sincerely, Mark Clement

I drove to Madras yesterday and got stuck up there because my battery went dead and we couldn't get…read moreit to start up. I called a few ranchers before I talk to this young man and that just didn't work out and I'm pretty happy it didn't because if they drove all the way up there and it still didn't start I would've been one sad mama!! I went over to the deli and ask people over there if there's anybody that can help me and they shake their heads no. I walked out and there is a young man sitting in his truck and I walked up to him. He had his window cracked and I said excuse me, sir do you know anything about 1990 Toyota pick ups and he smiled and he looked at me. And said, what choo got going on?" And I knew then he was going to be a help even in my devastation gloom and doom I thought the world was coming to an end overdramatizing so we spent an hour and he change the battery cable which I knew was bad because it was broke it needed to be changed. It still wouldn't start at that point. I called the tow truck. They were there in 45 minutes. I was back home by 2 o'clock feeling safe at my house I thank God for tender hearted, people who help one another. His name was Jeremy. After towing the truck back to Crooked river Ranch, my mechanic said the battery was dead; it was a new battery purchased month ago from O'Reilly's. I called O'Reillys. David said bring it in and he swiftly took care of my need by exchanging the battery and allowing my travels to be in good standing! Thank you David!! Keep up the great work! .

my alternator went out on my truck on the way to work the manager let me in early and sold me an…read morealternator. I was able to get to work 30 minutes earlier because of this man thank you thank you thank you thank you.

I can't imagine a better service experience than the one I had at Subaru of Bend last week. Keegan…read moreMorton thoroughly explained the procedure, how long it would take plus what it would cost before I gave the go-ahead. And then, even though they were short-handed that day, Steven found room in his crazy-busy schedule to do the work and do it well. I wish all of my dealings with other businesses, local or otherwise, went as smoothly as that one did.

We had an outstanding experience buying our new car from Subaru of Bend! We intentionally chose…read morethis dealership because we wanted to support a local, family-owned business that stands by their values. From start to finish, the service was top-notch. Our salesperson, Nick, was genuinely fantastic. He was knowledgeable, helpful, down-to-earth, and there was zero pressure. He made the process fun and stress-free. Frazer our Director of Finance was equally great: fun to talk to, easygoing, transparent, and absolutely no high-pressure sales. It was just honest help to get us the best deal.If you're looking for a dealership where you'll be treated right by real people who care, Subaru of Bend is the place. Highly recommend Nick and Frazer!!! Thanks for the great car and excellent experience!

Visiting Bend Oregon with our rv (from Maple Ridge BC) for the first time. Truck broke down in…read moreSunRiver campgrounds. Called Daniel at Inter Mountain on Friday afternoon - said on the way via tow truck. He found a spot for me following Wednesday. Dropped truck off at 1:30pm. Got a call back two hours later saying repair was done. They saw the frustration I had in the truck breaking down at the start of holidays and got right on it as soon as I left. Great facility, customer comforts, no gouging on extras, honesty and customer first attitude. So impressed. Owner Mark and his wife even dropped by our campsite to say hi and see if we needed anything else. Wish they were closer to home to handle all my automotive needs. I'll be spreading the word. Cheers!

Couldn't have found a better home for my '01 7.3L. Mark and his team have earned my respect time…read moreand time again these past four years. Nothing but the best in parts and labor have been given to me and my rig since I found Intermountain. You pay for what you get in this life...peace of mind from these folks??? Priceless.