Took my '98 Lingenfelter Corvette into Good Guys/VR and asked for them to weld up my exhaust header…read morecollectors to my cat back and replace two downstream exhaust pipes...Scheduled an appointment and work was performed in a professional and timely manner, at a reasonable cost. I could not have asked for better service. Thanks Cameron and crew...

Customer service is terrible, I called the other day about my moms muffler to see if it was under…read morewarranty and they made me feel stupid. They don't stand behind their work. It was a present for my mom and it broke within 4 years. I bought one for myself and it lasted a year before it fell apart. Terrible customer service. They had bought a knock off brand and selling as name brand parts. I do not recommend going to this shop to have work done on your vehicle. If there was an option to give 0 stars I would've done that but I had to settle for 1 star.

Brian (owner and main mechanic) is very knowledgeable in repairs many brands of cars. He replaced a…read morestrut on my 2002 Lexus for about 1/2 the labor that the Toyota dealer quoted me. Brian is on the board of local mechanics school in Bend and was recommended to me by the a friend, Ken Mayes, who teaches auto mechanic classes at COCC. Students in the auto mechanic school spend time being mentored by Brian. https://www.cocc.edu/directory/departments/auto.aspx

I performed a spark plug change on our 2004 Toyota Sienna minivan. With a transverse mounted…read moreengine, Toyota quotes 6-8 hours of labor for this spark plug change. I performed it myself, but then noticed that the engine ran rough. I am new to town and didn't know who to go to. I called another shop and they couldn't get me in for over a week. I asked that shop for a recommendation and they gave me Brian's number. He got me in within HOURS. He saw right away that I had some mechanical knowledge. He worked alongside me to find a misfire, identify the cylinder, and then told me how I could fix it myself. Absolutely reasonable and honest. I will be a customer for life!

I got a quote of $304. to perform a maintenance service on my Cadillac. When booking I was assured…read morethe total for all necessary parts and fluids would be included in that price. I also had a coupon from the Smart shopper for $40 off. When I went to pick up the vehicle I was OVERCHARGED! My bill came to $310 when it should have been $264. I called to complain and they explained that they have been operating this way for years. They refused to honor their quote but said they would refund $5. What a joke. I told them to keep the $5. Extremely bad customer service and even worse sense of honor and fairness. DO NOT USE THIS COMPANY. You have been warned.

Scott's is the very best. They do excellent work, and are honest and fair…read more They are the experts at performance work. Scott's changed the differential gears on my Ford F-150 and "chipped" the engine for more horse power. The mechanical work was first rate, but the chip they installed did not contain the current data for my relatively new 2017, 5.0 engine. Even though the chip unit was installed, they took the responsibility and cost, and refunded the money for the chip in full. Anyone can make a mistake, but it takes good people to own up to it. These folks will treat you right.

Had great service from start to finish. Following a recommendation I called to make an appointment…read moreand was offered their earliest options, which were 2-4 weeks earlier than others in the area. I dropped off my vehicle to be assessed (due to an engine check light), and was called with the results within hours. I was able to get the work done within the day, and the car is working great. I will bring my car and any future vehicles to them!

They charge over $400 to troubleshoot both of my rear doors & replace 2 rear light bulbs…read more They gave me the quote to repair the doors in the afternoon, I declined. Stating that I'd pick up the vehicle at 5pm. The only time I could get a ride. It was dark when I got the vehicle just as they closed. When I arrived home I discovered that both back doors were disassembled with parts covering the floor (see photos). They were closed for the weekend so I had to rent a vehicle for my family as my van was now only a 2 seater. And I'd be without the vehicle again to get the door reassembled. They reimbursed me $39 for my inconvenience (their stated cost to put the doors back together). Months later I was shown (see photos) that they reversed the wiring for the brake light & turn signal. All this time I had only one brake light and no right turn signal thanks to their 'repair'. Two trips to new mechanic required to get it in working order .

Great experience at CAR KARE in Bend, Oregon. (December, 2025)…read more My 2013 Honda CRV needed a new serpentine belt & tensioner. CAR KARE saved me over $400 compared to the Bend Honda dealership's quote! Russ and Austin were fantastic--providing clear explanations and updates throughout the process. Their truly transparent, professional, and honest service earned them a loyal customer.

Great service and always honest and up front with the customer. Clear communication and no hidden…read moreagenda or up-selling. We have 4 cars and we only bring them to Car Kare.

I'm a new customer and am already so impressed with the service and all the happy polite customers…read moreleaving and picking up their vehicles.

I have had EXCELLENT interactions (multiple) with Andy and some of the technicians. I have never…read moremet anyone else at the front of the shop. They have worked on my truck multiple times and diagnosed multiple issues on multiple cars for me. Andy has made me happy to give my business to Auto Experts. The one issue that I have is the quality of parts used by the shop. I had a distributor put on my truck and it started having issues recently (roughly 7 months later). My family's longtime trusted shop (in Eastern Oregon) looked over the truck and noted that this distributor was a subpar quality part. Other than potentially low quality parts, I have been happy to be a customer here and plan to continue visiting them. But hopefully not too often, haha!

Very nice people/owners. Nice clean shop with expert mechanics…read more Our son had to have a new engine put in his car and they did a great job. Would recommend .

With a car packed for the Oregon Coast and already six hours into the trip, four people and two…read moredogs, we were in desperate need of a mechanic. The folks at Auto Clinic of Bend said to bring the car over and that they would do their best to get it fixed. They picked up the parts, did the repairs, and stayed an hour past their closing time to ensure we could continue on to our vacation. Highly recommend!

Went to Oscar's auto repair to get an estimate regarding the replacement of a brake light switch…read morefor my 1995 Chevy Silverado truck. After examining my vehicle, I was told that in order to have that switch replaced, it would be necessary to have the steering column removed so they could access this switch and it would cost approximately $700.00. I took my vehicle to another shop where they replaced my switch without removing the steering column and was charged only $185.00. BEWARE!

We were on vacation and had a serious issue w our water pump…read more Dealerships could not help us due to no slots, but oscar's was willing to squeeze us in and did a solid repair job (took the whole day on Saturday). We were so greatful to be able to have our car repaired before leaving to go back home. We felt the price charged was a fair price given what they would have charged at the dealership! Muchas gracias to Oscar and his team! We need more honest small repair shops like yours!