Needed a specific driver seat for my Honda, they had the exact model I was looking for, very…read moreefficient staff too

Had to get a window power switch for my Mazda. These guys came through with flying colors. Any…read moreparts I need, I'm heading to these guys first. When I walked in I felt out of place, but the office staff was very friendly and helpful, and not like robots.

ordered a part that i needed and was satisfied with the service will continue to order parts from…read morethem

I ordered the parts 2 days in advance to find out the parts haven't been pulled yet when we drove 2…read morehours to get there. When I arrived home, I found that the parts were soaking wet and full of mud and completely dirty. I would not recommend this business. Especially after I dropped almost 700$ there.

I stopped at this advanced auto parts on 11-3-2023. I was trying to return a battery for my…read morebrother's truck that I purchased the previous night that did not end up fitting his truck. Three people looked at the battery and said they did not know what they were doing and they were new. A gentleman then Came up without even looking at the battery and said that's not our battery. I then said yes it is. He said nope. Not our battery insinuating that I'm trying to return a battery that does not belong to them. He was about to start arguing with me over if it was his battery or not, then he actually looked at the battery and saw it said advanced auto parts on the sticker. Then after he looked up that I actually bought it at an advanced auto parts. He then decided to say there was signs of wear even though the battery was brand-new.. then I said forget this, took the battery and returned it at the next advance and they took it back with no problem. That guy just wanted an argument and I wasn't giving it to him.

I was in here 2 times today and the entire staff or at least everyone I interacted with was…read moreawesome. Seems like most places have no idea what customer service is anymore, however I can tell you this location does. I shop around online and compare prices, not only are their prices super competitive but again the customer service is top notch. I especially feel like a moron in auto parts stores at times because I realize I do ask pretty dumb questions from time to time, however Scott in particular was exceptionally patient with me answered my questions made sure I had covered all my bases. He even asked questions I hadn't thought about, I walked in feeling concerned and ignorant and walked out feeling educated and like I got the best deal in town. This location is now the only parts store I will patronize, THANKS SCOTT!

One of the few stores I've gone to over the years and and had the same employee helping me. I'm…read morealways seem to show up replacing a dead battery and Matt was always quick to help me pop it in and get me on my way. Customer service is a dying service in this days of internet transactions

Stopped in today after my battery in my murano decided to die. They were extremely friendly and…read morehelpful. Installed my new battery and back on the road I went. Took all of 15 mins max. Wish I would've caught their names but Unfortunately I didn't. Can't thank them enough though on this cold snowy/rainy day. Thanks guys!