I stopped at this advanced auto parts on 11-3-2023. I was trying to return a battery for my…read morebrother's truck that I purchased the previous night that did not end up fitting his truck. Three people looked at the battery and said they did not know what they were doing and they were new. A gentleman then Came up without even looking at the battery and said that's not our battery. I then said yes it is. He said nope. Not our battery insinuating that I'm trying to return a battery that does not belong to them. He was about to start arguing with me over if it was his battery or not, then he actually looked at the battery and saw it said advanced auto parts on the sticker. Then after he looked up that I actually bought it at an advanced auto parts. He then decided to say there was signs of wear even though the battery was brand-new.. then I said forget this, took the battery and returned it at the next advance and they took it back with no problem. That guy just wanted an argument and I wasn't giving it to him.

I was in here 2 times today and the entire staff or at least everyone I interacted with was…read moreawesome. Seems like most places have no idea what customer service is anymore, however I can tell you this location does. I shop around online and compare prices, not only are their prices super competitive but again the customer service is top notch. I especially feel like a moron in auto parts stores at times because I realize I do ask pretty dumb questions from time to time, however Scott in particular was exceptionally patient with me answered my questions made sure I had covered all my bases. He even asked questions I hadn't thought about, I walked in feeling concerned and ignorant and walked out feeling educated and like I got the best deal in town. This location is now the only parts store I will patronize, THANKS SCOTT!

It was a pleasure working alongside Eric Glass, who have been actively helping us with whatever…read moreinformation we needed, ranging from window sticker, potential promotions, and updated proposals for the car of interest. John Danze, the manager, was also very friendly via text and provided us with valuable information we needed regarding specific safety packages/protection plans. It was a definite pleasure working with both Eric and John, for they both appeared motivated to help as best as they can. If you worry about putting down the $500 deposit to hold onto a car of interest, please fear not for it is refundable and Eric was quick in issuing the refund for us immediately when we couldn't proceed with the deal due to personal circumstances, unlike some other places which may prolong/delay the refund process. Thank you Eric and John for your assistance and I hope we can work together again one day in the future! Thank you for reading and best of luck!

Since this review, I have received 0 communication or explanation as to what is going on and it's…read morebeen weeks. Burns burns ya

Knowledgeable friendly staff and great prices! If there is something they don't have, they get…read morewithin 24 hours

The best auto parts store in South Jersey! Tony really cares about his customers and that shines…read morethrough with the individualized help you will receive from the store. Its so nice to receive a smile and amazing customer service. They can also order products or parts you may need if they don't currently have them in the shop. I'm thankful for this small business, and their prices are exceptional. I couldn't recommend Feo's enough for all of your auto needs. Give back to the community and support your local businesses, like Feo's.

Tommy is a very wonderful and kind man. He is an excellent mechanic and he always takes very good…read morecare of my car.He cares about his customers and always does everything he can to help them. I would never take my car anywhere else. Every one who works at Smitty's National Park Auto is so very nice and very helpful.

Great service via my oil change and tire rotation , and always makes time to ensure you're…read moresatisfied before leaving, price is very reasonable and he gives opportunity for payment.

I made an appointment with them and dropped my vehicle off at 7 AM. They gate was still closed, so…read moreI left a typed note explaining that I wanted an HVAC diagnostic because the system motor was working, but it wasn't blowing either hot or cold air. I added that the actuator was moving and the heater hose was getting hot, but the air coming through on any setting was neither hot nor cold. So I wanted a diagnostic to figure out what was wrong. I also wrote that on their envelope before dropping my key in their box. Their lot was so packed, I had to park in an overflow lot across the street. By 11 AM, I hadn't heard from them, so I decided to give them a call to make sure they found my vehicle in the overflow lot and to confirm my notes. I called them 14 times between 11 AM and 3 PM and there was never an answer. Their voicemail message said to leave a message and they would respond within 24 hours. But I didn't have 24 hours. I needed my vehicle back the same day. I called an Uber to take me back there after 3 PM to find out what was going on and that's when I finally got a call. But I was already less than a block away. When I went in, they said they were calling to tell me exactly what I told them in my notes and when I made the appointment, that the AC wasn't working and they wanted to know if I wanted them to run a diagnostic. After 8 hours, they did nothing to my vehicle other than turn on the heat and AC and only told me it had the very same problem that I brought it in to have them diagnose. According to them, the appointment was just a placeholder and did not impact when vehicles are serviced, which defeats the entire point of an appointment. They said I should have told them if I needed my vehicle the same day, even though nobody was there when I dropped it off and nobody was answering the phones. As for the phone calls, they said they only had 1 person answering 5 lines and that's why none of my 14 calls over 8 hours were answered, and it was my responsibility to leave a message ... in spite of the fact that their voicemail said it could take them 24 hours to respond. I've been here before and the service was much better than it was today. Those days, I'd give them 5 stars. But the absolute minimum I need for someone servicing my vehicles is that they have someone to answer at least 1 of 14 phone calls, and that they pay attention to the reason I dropped my vehicle off in the first place.

I've been taking my car to WDT for over 20 years. I wouldn't take it anywhere else. I always feel…read moresafe no matter what repairs they do to our vehicles. Pat is like a car doctor. He doesn't overcharge and is always available.

Pat is a down to earth, very understanding, patient, hard working man who cares about quality and…read moreservice. This man replaced my wheel bearing in record time. The price was very reasonable and honest. This man deserves recognition for his service. I am more than pleased with the worked he performed.

Took my car to Colonial auto repair in West Deptford for service today, was tired of the lack of…read morecustomer service at my dealer! Pat did a great job, he is honest and trustworthy, didn't try to sell me a bunch of unnecessary BS services that the dealer tries to sell me every time I am there. Prices are very reasonable as well. I watched him interact with other customers while I was there and he provided them the same great service and honesty he gave me! I highly recommend his shop and will be bringing my car there for all its service needs! If you are looking for an honest mechanic give him a shout

My go-to spot these days for oil changes, tires & minor-ish repairs. Really great customer…read moreservice keeps me loyal, especially from Ashley. She's the best & always willing to help you out finding parts and suggesting fixes within your budget. I never feel pressured to get repairs done & they will tell me what can wait versus what really needs to get done. I super appreciate that. Are they the world's best? Nah... but they are a very nice shop I can depend on for regular maintenance and repairs. Stay local folks. Forget the Jiffy Lube and corporate tire places!

Great, quick, speedy service with a smile. I got a blown tire on 295 outside of paulsboro. I…read morechanged the tire and called the closest company they didn't have it so I kept calling until I found a company. With 30 Minutes to spare I showed up and my tire was replaced and they even put the spare back under my vehicle. I highly recommend this company and location.

Absolutely incredible friendly staff and professional work performed without any suprisesread more

Grateful...Finally an auto mechanic that I can trust with my infinity…read more This is my second visit to Import Car Care. I called Friday, left a message explaining my concerns, Nick called me within 15 minutes, had me bring my car in on Monday, fixed it then and there. Will recommend to any of my friends. Thanks Kim for this connection.