Always good experience here at Advance Auto in Rt 9 freehold N.J. Great location and always buy on…read moreline. Thanks for bringing in Freehold N.J.

It's going to sound like I'm complaining, but just hear me out first…read more I came into this location for oil and an oil filter for a vehicle my partner and I just recently purchased. Since I've yet to change the oil on this vehicle, I thought it would be a good idea to just have them look it up for me. Since I'm sure their system is much more reliable than some bozo's knowledge on the internet. The store associate helping, looked up the oil filter and told me to grab the oil while they grab the filter. At this point, seems pretty cut and dried. WRONG! While I was in my driveway doing my oil change like the AMERICAN I am. I attempted to screw on the filter and it seemed to be on there fairly tight. (The car sits low to the ground, so I can't see what's going on. I relied on my innate ability to navigate any situation just by touch.) Pleased with my work, I turned on my vehicle to let it run with the new oil. After looking up how to reset my maintenance light on YouTube, I peered at my dash and noticed my oil light was on. Struck with fear that my extensive YouTube knowledge degree has failed me. I turned my vehicle off and hurried to see what was going on. There it was, puddled all over my driveway as if a heinous crime was committed. The oil shot out from under my vehicle like it went out for Taco Tuesday and it was Wednesday morning. I felt defeated! How could I show my face at my family ruins as a failed American? Dedicated to taking this to my grave, I had to scrub the crime scene to ensure my partner would never find out what happened. But I never accounted for them noticing I used all the cat liter to clean up the oil. Embarrassed and ashamed, I confided in my partner about what happened. With years of Karen bred into my partner, they told me to write an angry email. But my partner didn't factor in how inpatient I am. So I called the store I bought everything at. After explaining to them what happened, they told me to come in with the receipt and they'll take care of it. Upon arrival, it was determined that I was given the wrong oil filter. Happy that the American in me could be restored. I still felt slighted. 4 quarts of brand new oil was wasted and my driveway was the only thing able to enjoy it. The associate at the store gave me four 1 quart bottles of oil at a 20% discount, which totaled to the amount of what it would cost for 5 quarts of the same oil. But they were all out of the 5 quart bottles. I decided to call the customer service line instead. After arm wrestling the customer service reps via phone. They finally sent an email out to the General Manager, District Manager, and some VP. Needlessly to say, they called me the next morning waking me up from my hibernation. Groggy and irritated from being woken up, they offered to make things right and asked me to come in when I got the chance. We lived happily ever after. The End! P.S. This review is extremely exaggerated! (OBVIOUSLY!) This is a situation I dealt with. It has been resolved by management. Employees make mistakes and so does anyone who's reads this. Stay calm, relax, and inform the proper channels of a bad experience you had. Touch grass and laugh a little. Things will be okay.

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

My 2010 SS needed a new underhood fuse box and I found one through this supplier…read more 1. It took two weeks to get the part from NEW YORK to PENNSYLVANIA. 2. The price was adjusted upward 400% from comparable parts but I paid it because I needed it. 3. I drove 20 miles to pick it up only to discover that it was broken with a golf ball sized part of the box missing, still apparently worth 400% markup. My sales person was Brian Meddings. Do not use this person who works on markup and made good money on my part, but refused to have it overnighted to my location and made me call him several times to get status on this item. 4. The part was broken and my two week waiting period flushed.

I stopped into Auto Zone to see if I could get a new battery and see if I could have it installed…read moreas well. As I walked into the store I was greeted by "Josiah" who assisted me with my questions. He asked me the make, model and year of my vehicle. Once I gave him all the information he then brought out two different batteries to review with me and we selected the best one. He also brought out some anti-corrosion protection for the battery as well. Since I was new to this store he enrolled me in the rewards program and then took my gift card and payment for the battery and other product. As Josiah was installing the battery in my car, I was ask several questions regarding the battery and other things and he was extremely knowledgeable, friendly and helpful. I greatly appreciate his time, customer service and attention to detail as I was in a bit of a panic since I went over to Advanced Auto Parts to have the same thing done and was not treated well. After my experience with Advanced Auto Parts, I will NEVER go back and deal with that type of treatment especially when Auto Zone is right across the street and providing EXCELLENT customer service to their customers. (Stay far away from Advanced Auto Parts Store#7773) I highly recommend Auto Zone on Eagleview Bouledvard in Exton, PA. Stop in and ask for "Josiah" and trust me you won't be disappointed. Thank You Auto Zone for training your staff properly to provide excellent customer service to all your customers. You have gained a customer for life because of my experience with your store today.

Employees are always so helpful and kind:) Definitely recommend this location…read more I appreciate their insight and time!

My BMW headlight went out and I saved almost $1500 compared to brand new from the dealer. Great…read morecustomer service, very knowledgeable and made sure I had the right part.

BEWARE. This outfit demands your money based on verbal description of part, will not send hard…read moreinvoice listing part and VIN #. They do not own what they're selling, just commission marketing agents, get your money and go shopping yards around the country for the part. You don't know what you're getting because they have no vin # until AFTER they get your money and find something. They have a 'store' on eBay and a good rating there, but they don't dare screw around or eBay'll boot them and all that biz. If the part they're advertising isn't available on their eBay store -- as mine wasn't -- you're taking a big risk by giving them money up front based on empty verbal 'promises'.

I will never bring my auto parts business anywhere else!!! I had a brake light out and afraid to…read moreget pulled over...I walked in got the bulb for 1.10$ then offered to pay for it to get put in...it was an easy install and a man offered to help...he did it in about 3 min...I tried to tip him for helping me and he said no way I'm the owner...what a great man...never going anywhere for parts ever again...thanks for just being kind sir!!!

Major supplier of automotive parts (Standard and specialty) for Delco. 3 locations. Never had a…read moreproblem

I was on a road trip when my battery died which would have been a huge issue had it not been for…read morePeter at AutoZone. I walked in and he was there to help right away, immediately finding my battery and presenting the options. We picked a battery and he told me it would be an hour wait since it was only him and the manager there at the time. Lo and behold, not 10 minutes into waiting here comes Peter with the battery ready to install. He put the battery in with no issues, had interesting stories to tell, and sent me on my way. Would definitely recommend Peter at AutoZone for any of your car needs.

This place used to be great. Friendly faces, good conversation, and quick service. Now you wait and…read moreget yelled at to get horrible service from moody people. Yusef helped me today and he was on the phone via his AirPods and didn't speak one word to me. Very upset with the level of service at this autozone.

I bought a brake and disc of my car they gave me a three-year warranty you went today to change it…read moreand nothing more than 8 months ago that you bought it and they didn't want to change it measure them That nothing more covers the warranty three months tremendous bad service

My battery was on the fritz, as I was going to the Aldi, on the way there my grandson spotted…read moreAdvance Auto Parts, the sign in the window said Free Battery Inspection and Free Installation. After I came out of Aldi, my car almost didn't start, so I went into this Advance Auto Parts. Justin was on duty, he immediately went out to my car and put the tester on the battery. Lo and behold it was bad, one cell was shot. He recommended that I get a new battery, because a car needs all twelve volts to runs properly, and with winter coming up, I know that my battery wasn't going to make it through. Justin took out my old battery, even though it was not an easy task, the bracket holding it was rusty and very hard to loosen. But Justin was extremely pleasant and patient. He got my old battery out and the bracket gave him a problem for the new battery which he solved with the same amount of patience and pleasantry. All in all it was a great experience, and a pleasure to have an honest pleasant patient worker take care of the consumer. I highly recommend this Auto Parts Center.

I've been to this Advance Auto Parts store more than a dozen times over the years and the staff…read moretheir are always helpful and friendly. I recently went back for a warranty replacement on a car battery that was 33 months into its 36 month warranty. Going in I was ready for a problem, or thinking how much was this free replacement going to cost me. Well Greg helped me out and the whole process could not have been quicker or easier. I never minded going to this store, and for sure I will continue to purchase may car needs at this store. Nice place to do business.

A bunch dickhead employees who think they are above everyone. You try to ask for help on a part you…read moreordered and they just sit there like the slack jawed mouth breathers they are downing a can of monster. Looking at me like I'm the idiot. They have no clue what they're talking about and are useless, extremely unprofessional and love to yell at their customers. Won't return, damn Neanderthals.