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    My Auto Store

    1.6 (7 reviews)
    Closed 8:30 am - 4:30 pm
    Updated a few days ago

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    10 months ago

    Awful customer service. Sent me the wrong part and I can't even get my money back. Stay stay stay away

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    2 years ago

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    4 years ago

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    4 years ago

    Still waiting for refund for part I didn't receive. Getting the run around from they customer service number for 2 days straight.

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    Woodbury Nissan - Nissan Altima 2024 SR

    Woodbury Nissan

    (88 reviews)

    I paid a significant amount for a diagnostic test. I was told the amount would go towards the work…read morebut it didn't. I left a review & was offered a discount for the confusion, with an apology. I asked for a more updated price & was told I would get a phone call about it. I made it clear I wanted the work done just wanted to be sure I came with the correct amount. Didn't get the call back. I decided to go to Penn Muffler where they do NOT charge that astronomical diagnosis fee AND they gave me an itemized estimate! Needless to state I had the work done at Penn Muffler! I was not valued as a potential customer...

    Epic breach of customer trust!…read more I am providing this review to document specific, verifiable events for the benefit of other consumers. Based on my experience, customers should carefully review and question all service recommendations made by this dealership's technicians. Given that dealership service pricing is typically higher than independent repair shops, consumers may wish to consider alternative service providers. Just the facts: * June 25, 2025, Woodbury Nissan Service replaced the vehicle's drive belt at a cost of slightly over $200. * Dec 30, 2025, a Woodbury Nissan Service technician (Francis K.) recommended replacement of the same drive belt for an estimated cost of $225. * Six months after the original replacement was performed by the same service department they are again suggesting replacement * After service, I contacted Woodbury Nissan Service and spoke with a service advisor regarding this recommendation and their conflicting paperwork from the past two service appointments. I was asked to return to the dealership that Friday "any time" so the advisor could review the issue. * I rearranged my work schedule and returned to the dealership on Friday as instructed but upon arrival, I was informed that the service advisor I had spoken with was not working that day. * Other service advisors were unfamiliar with the issue and could not provide immediate clarification. * At the time of my visit, the waiting area was full, with overflow seating extending into the showroom. I was able to obtain one of the final available seats. * After observing that the service queue extended several hours, I approached the service advisor who had taken my keys to ask about the "quick look" status. I was informed that the vehicle was unlikely to be reviewed any time soon and was asked to return on another day for evaluation. Are you kidding me??? Obviously my time is less valuable than yours. Reasonable Conclusions: * Based on the service records, recommending replacement of a drive belt that was replaced by the same dealership approximately six months earlier indicates a failure in record review, diagnostic accuracy, or internal communication unless they attempt to double dip on the same job. * The volume of scheduled vehicles relative to available service capacity suggests persistent overbooking and an inability to manage routine workflow demand. * Customers may experience extended wait times and repeated visits resulting from unresolved issues or internal process breakdowns, indicating insufficient consideration of customer time. Please refrain from posting a generic management response. This review is intended to document events for other customers rather than solicit an apology or follow-up outreach. The expectation is that service recommendations and documentation provided by dealership staff accurately reflect the work performed and the condition of the vehicle. You failed.

    Lapollo Auto Parts

    Lapollo Auto Parts

    (3 reviews)

    Great customer service, and they have everything you're looking for! This place is definitely an…read moreasset when you're trying to fix a car and can't afford the sometimes exorbitant prices of new or remanufactured parts.

    SCAM ARTISTS!! DO NOT PURCHASE CARS FROM HERE!! especially from **BRANDON** If I could give…read morenegative stars, I would. Bought a 2003 Ford Escape early June. Brandon was super nice when we bought the car, but when the check engine light turned on 2 days later he told us "he wasn't going to deal with us" and that it wasn't his fault. So he called his mommy to come take care of us. Sue (brandon's clean up mommy and the owner) told us she would fix the car. And she did only to charge us 100$ when by law the car has to pass inspection. Meanwhile, we don't have the title yet and i'm giving them more money?? Gets fixed to take it home and on the way home the check engine light goes on again! surprise surprise. You'd think a dealership that's also an auto part/ mechanic would know how to fix a car. But they aren't the brightest in there. Since they fixed it FOR A SECOND TIME the light has not returned but we are going on two months without a title. Called today to see if it was in and as soon as *BRANDON* realized it was me he snapped on me! and Sues excuse for his undeniable bad behavior is that "he's young". Let me remind you this man is older than me so her excuse is so invalid. So if you'd like a broken car and for them to rape your pockets, go here. Oh and wear a mask. Looks like covid started in that office.

    My Auto Store - autopartssupplies - Updated May 2026

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