This company is continuing to charge my card for services that I discontinued in December of 2024…read more I have numerous emails, calls, and texts requesting cancellation, however, despite this - I'm still being changed for service for 6 months since moving from my home. Do NOT work with them. It started well but it's been terrible trying to leave. They are BARELY responsive and don't follow through with what they say they will do.

I requested a quote through yelp nearly 2 1/2 years ago, and mike got in touch with me right away…read more In no time he came out and had us up, running, and fully secure. Never, ever had a problem with them. I mean, they are on the ball. I've set it off plenty of times...especially at the beginning...and if I don't get that alarm off pronto, they are calling me, my husband, and then kids in that order... Never had to reach the cops. Once I was home alone and my alarm went off...scared me to death...they called and I kept them on the line as I tiptoed towards the door it said was ajar. It had been the walk door of the garage,and my husband didn't close it good and tight...the wind had blown it open, tripping the alarm. Just very pleased. Wish I was this pleased with other Nashville service providers.

So earlier this month I had an eroneous charge from Unlimited Security. I promptly reached out to…read moreLinda, who put me in contact with her book keeper who got straight to work on resolving it. I am so grateful for the great local service I get from Unlimited Security, and while it too just over a week to get things sorted out, everything was fixed and put back in it's place in a timely manner due to the tireless efforts their bookeeper. I have no plans or reason to take my busienss elsewhere because the service provided by Unlimited Security at all levels is excellent and the standard by which I hold all other service providers I deal with to.

Unlimited security provided great, timely service and installation. I feel confident that if and…read morewhen we ever need any service from them they will be right there to help!

Annoying, persistent door to door sales. They rang my doorbell 3x Wednesday, 3x Thursday, and 2x…read moreFriday. They even ring it super late at night. See attached photo with time stamps of 9:00pm. So unbelievably aggravating and unprofessional. I have two dogs and this is driving me crazy. The 3rd time I answered the door I told them I wasn't interested. Idc if this is a good product or not this late at night door to door sales is so unprofessional.

I was genuinely excited to move forward with Vivint and have a home security system installed at my…read morepersonal residence. Unfortunately, that excitement quickly turned into disappointment due to misleading information, unexpected fees, and poor follow-through from customer support. My original quoted price and equipment package changed the moment the technician arrived for installation. On top of that, I was informed of additional fees that were never disclosed upfront--including an extra monthly charge for DVR services that had not been mentioned at any point prior. I was led to believe I was getting a complete system at the agreed-upon price, and that simply was not the case. Despite this, I gave Vivint a second chance. After speaking with multiple managers and account representatives, I specifically requested a clear, itemized breakdown of all equipment and costs before proceeding again. I was told this would be sent to me. It never was. Follow-up messages were left on read, with no response. That lack of transparency and accountability sealed the deal for me. If this is the level of communication and customer service provided before installation, I have serious concerns about what support would look like afterward--especially when it comes to something as important as home security! Very disappointing experience overall. Transparency and trust matter, and unfortunately, Vivint failed on both fronts.

Elderly customers beware - predatory contract tactics…read more Vector Security has shown my family exactly how little they value elderly customers. My in-laws are in their 80s and living on a fixed income. They have one year left on their contract and are moving. When we contacted Vector to explain the situation, we were basically given an ultimatum: * Pay around $600 to cancel (essentially being forced to pay out the rest of the contract in one lump sum), OR * Move the service to the new house and be locked into a brand-new 3-year contract. No reasonable middle ground. No senior consideration. No flexibility at all. In my opinion, this is predatory and unethical, especially toward elderly customers who are simply trying to downsize and live within their means. Vector is fully aware they're dealing with people on a fixed income and still chooses to trap them in either a large fee or another long-term contract they don't want and didn't ask for. We asked about alternatives: * Could we transfer the remaining year to someone else? * Could we downgrade to a cheaper plan for the last year? * Could they reduce the fee given the circumstances? Every answer was basically no. The message was clear: pay up or sign another long contract. This experience has completely destroyed any trust we had in Vector. If you're considering them--especially for aging parents or grandparents--ask very direct questions about what happens if they move or their situation changes. Based on how my in-laws have been treated, I would strongly recommend avoiding Vector Security and choosing a company that doesn't exploit loyal, elderly customers with rigid, one-sided contract traps. STAY AWAY FROM THIS COMPANY- BEWARE.

HORRIBLE SERVICE, HORRIBLE TECHNICIANS - I am convinced you could rob my home and they aren't going…read moreto do a single thing. They convinced me my equipment needed upgrading and NOTHING Works, GOOD LUCK getting someone on the phone. TERRIBLE. If there is an Owner or General Manager reading this, You are a failing at your job.

I just made the move to NCA and could not be happier so far. They called ahead to get permission to…read morecome earlier than scheduled. They figured out the best upgrade to my panel. We moved up to cellular and they set me up for the mobile app to control my system. Now I get the best value for my monitoring. John and Sam were exactly the guys to trust to set up your security. Shooter... these guys are keepers!

Great service provider at great cost. Been with NCA for over ten years. ADT is very expensive.read more

WORTH READING........I ordered the Door Armor Hinge Shield Reinforcement "DAHSR", unfortunately,…read moreUPS delivered them to the incorrect address (you can't get a human for UPS or FedEX, for that matter, on the phone--texting only)--the only message I could see was "Delivered". So, I called Armor Concepts, 'spoke to the owner, Alan who squared me away and immediatley sent me another DAHSR which I received in two (2) days. Alan and Armor Concepts exhibited integrity to me! Alan answered my call, kept his word, and renewed my faith in transactions via the internet! I recommend Armor Concepts! Phil Jackson

Fraudulent company. Two websites each giving the same company a different name. Neither 888…read morenumber is in service. They do not answer their local number. What I ordered is sometimes called the Mortise kit, sometimes the door jamb repair kit. Neither me nor this company know what it is. Instructions make no sense. I am a mechanical engineer and what they have written down is not physically possible. Pictures are totally illegible because they have been photocopied again and again. Steel quality is very poor as parts bend easily. Waiting two weeks now still no refund.

My daughter stepped on her phone and broke it and I did not want to have to pay for a new phone. I…read morereached out and heard back within a couple of hours with a quote. A few hours later her phone is fixed!! He was prompt, kind, courteous and efficient! It only took him 30 mins and he came to our house! You can't get more convenient than that!! I never expected to have such fast service! I highly recommend if you need your phone repaired or a TV mounted! I will definitely use again!

Prior to arrival, Sohbe was extremely responsive. He was punctual, polite and professional with all…read morethe tools required. He also fixes iPhones! I would highly recommend his service.