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Vector Security

1.0 (4 reviews)
Closed • 8:00 am - 5:00 pm

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Services - Vector Security

Security monitoring services

Security system installation

Security system repair

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Vivint

Vivint

(33 reviews)

Annoying, persistent door to door sales. They rang my doorbell 3x Wednesday, 3x Thursday, and 2x…read moreFriday. They even ring it super late at night. See attached photo with time stamps of 9:00pm. So unbelievably aggravating and unprofessional. I have two dogs and this is driving me crazy. The 3rd time I answered the door I told them I wasn't interested. Idc if this is a good product or not this late at night door to door sales is so unprofessional.

I was genuinely excited to move forward with Vivint and have a home security system installed at my…read morepersonal residence. Unfortunately, that excitement quickly turned into disappointment due to misleading information, unexpected fees, and poor follow-through from customer support. My original quoted price and equipment package changed the moment the technician arrived for installation. On top of that, I was informed of additional fees that were never disclosed upfront--including an extra monthly charge for DVR services that had not been mentioned at any point prior. I was led to believe I was getting a complete system at the agreed-upon price, and that simply was not the case. Despite this, I gave Vivint a second chance. After speaking with multiple managers and account representatives, I specifically requested a clear, itemized breakdown of all equipment and costs before proceeding again. I was told this would be sent to me. It never was. Follow-up messages were left on read, with no response. That lack of transparency and accountability sealed the deal for me. If this is the level of communication and customer service provided before installation, I have serious concerns about what support would look like afterward--especially when it comes to something as important as home security! Very disappointing experience overall. Transparency and trust matter, and unfortunately, Vivint failed on both fronts.

Vector Security - securitysystems - Updated May 2026

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