Life experiences have made me really appreciate the feeling of security. I moved into my house…read morerental a couple years ago and Mike's company came recommended from someone...I honestly do not remember who it was; I wish I could give them a hug! I guess I had never experienced a local security company or thought to even go with one. But I did! I am so glad I did. I recently contacted him because I was moving from Nashville and needed to cancel my subscription. I forgot how awesome he was. He is the only person that works for his company. He is personable and professional and remembered facts about me from 2 years ago. Who does that? No contracts. Just a flat fee a month and I did not even have to purchase equipment. I was reminded of the care he took in installing so as not to cause permanent damage to the property. He was so quick. I can only hope that the next security company I use is has high quality as he and his business is. Amazing customer service.

This company is continuing to charge my card for services that I discontinued in December of 2024…read more I have numerous emails, calls, and texts requesting cancellation, however, despite this - I'm still being changed for service for 6 months since moving from my home. Do NOT work with them. It started well but it's been terrible trying to leave. They are BARELY responsive and don't follow through with what they say they will do.

Hired this company to mount a 77 inch TV. The tech made it on time, was very helpful, and friendly…read more Got everything going without a worry and for a reasonable price as well.

Messaged on a Sunday to several businesses to help mount two large 85" TVs. They responded within 5…read moremin and were able to coordinate a tech to come out same day. The tech showed up on time with all the appropriate tools. He was very respectful and friendly. You could tell that he had a ton of experience with various potential hiccups that come up with this type of job and made some really good recommendations about placement etc. He was in and out in about 30 min and everything looks and works amazing. If you need a large TV (or 2) hung the right way, don't want to worry about them falling, damaging your walls, or you are like me and value having someone do something in 30 min that would have taken me all day, several f-bombs and potentially a divorce, definitely call Tech Next Door. Well worth it.

I just made the move to NCA and could not be happier so far. They called ahead to get permission to…read morecome earlier than scheduled. They figured out the best upgrade to my panel. We moved up to cellular and they set me up for the mobile app to control my system. Now I get the best value for my monitoring. John and Sam were exactly the guys to trust to set up your security. Shooter... these guys are keepers!

Great service provider at great cost. Been with NCA for over ten years. ADT is very expensive.read more

So earlier this month I had an eroneous charge from Unlimited Security. I promptly reached out to…read moreLinda, who put me in contact with her book keeper who got straight to work on resolving it. I am so grateful for the great local service I get from Unlimited Security, and while it too just over a week to get things sorted out, everything was fixed and put back in it's place in a timely manner due to the tireless efforts their bookeeper. I have no plans or reason to take my busienss elsewhere because the service provided by Unlimited Security at all levels is excellent and the standard by which I hold all other service providers I deal with to.

Unlimited security provided great, timely service and installation. I feel confident that if and…read morewhen we ever need any service from them they will be right there to help!

Do NOT use Vivint for your security needs! i have been paying $53/month for two years for equipment…read morethat is in a box after moving to a location where I could not drill holes. The technician misrepresented the terms of the contract, so while they are protected it is criminal to pay over $1000 for equipment and 3 years of service while only benefitting from ONE year of service. There are too many other options for your security needs!

Annoying, persistent door to door sales. They rang my doorbell 3x Wednesday, 3x Thursday, and 2x…read moreFriday. They even ring it super late at night. See attached photo with time stamps of 9:00pm. So unbelievably aggravating and unprofessional. I have two dogs and this is driving me crazy. The 3rd time I answered the door I told them I wasn't interested. Idc if this is a good product or not this late at night door to door sales is so unprofessional.

I was disappointed when I first had my security system installed. I felt I was misled when…read morepurchasing it. I received a call today from the customer advocate team. I once again voiced my concerns and disappointment almost one month later. Thank you Fernando Llados Jr for finally hearing me and for making me feel like a valuable new customer and resolving my issues and concerns. I was ready to cancel and suffer the consequences before he called me. So I rescind my first review and will give 4 stars.

ADT is one of the worse companies I have ever done business with. I have had to have them come out…read moreon two occasions and got terrible business both times. First with the service department when calling in then with the service man. The second time I asked them to come out and fix my service since neither the front or back door alarm was working and the key pad wasn't even working. They expected me to work on it while they walked me through it. I explained that I am seventy years old and had no desire to try to be the service man. I wanted someone to come out and fix the problem. I spend a lot of money for the last two years for the service. They were supposed to set me up for service and was told it would cost $59. They said it would be on Saturday. Saturday I got a phone call saying they were going to walk me through fixing it myself. I again explained I wanted a service man to come out and fix the problem. I was scheduled for Tuesday. The man came out and worked on the back door and then told me the problem was fixed and started to leave. I caught him in the driveway and had to get him to come back in because the front door still didn't work. He fixed it. Then I got a bill for $190 for the service call. Not the$59 I had originally been told. I have turned them in to the Better Business Bureau for their terrible service.

Michael Beets was punctual (actually early!) and very knowledgeable and explained the issue well.read more

I love being with Preventia! They're customer service is top tier and they're there when you need…read morethem! Very knowledgeable and they care about keeping your family safe!

My daughter stepped on her phone and broke it and I did not want to have to pay for a new phone. I…read morereached out and heard back within a couple of hours with a quote. A few hours later her phone is fixed!! He was prompt, kind, courteous and efficient! It only took him 30 mins and he came to our house! You can't get more convenient than that!! I never expected to have such fast service! I highly recommend if you need your phone repaired or a TV mounted! I will definitely use again!

Prior to arrival, Sohbe was extremely responsive. He was punctual, polite and professional with all…read morethe tools required. He also fixes iPhones! I would highly recommend his service.

Elderly customers beware - predatory contract tactics…read more Vector Security has shown my family exactly how little they value elderly customers. My in-laws are in their 80s and living on a fixed income. They have one year left on their contract and are moving. When we contacted Vector to explain the situation, we were basically given an ultimatum: * Pay around $600 to cancel (essentially being forced to pay out the rest of the contract in one lump sum), OR * Move the service to the new house and be locked into a brand-new 3-year contract. No reasonable middle ground. No senior consideration. No flexibility at all. In my opinion, this is predatory and unethical, especially toward elderly customers who are simply trying to downsize and live within their means. Vector is fully aware they're dealing with people on a fixed income and still chooses to trap them in either a large fee or another long-term contract they don't want and didn't ask for. We asked about alternatives: * Could we transfer the remaining year to someone else? * Could we downgrade to a cheaper plan for the last year? * Could they reduce the fee given the circumstances? Every answer was basically no. The message was clear: pay up or sign another long contract. This experience has completely destroyed any trust we had in Vector. If you're considering them--especially for aging parents or grandparents--ask very direct questions about what happens if they move or their situation changes. Based on how my in-laws have been treated, I would strongly recommend avoiding Vector Security and choosing a company that doesn't exploit loyal, elderly customers with rigid, one-sided contract traps. STAY AWAY FROM THIS COMPANY- BEWARE.

HORRIBLE SERVICE, HORRIBLE TECHNICIANS - I am convinced you could rob my home and they aren't going…read moreto do a single thing. They convinced me my equipment needed upgrading and NOTHING Works, GOOD LUCK getting someone on the phone. TERRIBLE. If there is an Owner or General Manager reading this, You are a failing at your job.