This company is continuing to charge my card for services that I discontinued in December of 2024…read more I have numerous emails, calls, and texts requesting cancellation, however, despite this - I'm still being changed for service for 6 months since moving from my home. Do NOT work with them. It started well but it's been terrible trying to leave. They are BARELY responsive and don't follow through with what they say they will do.

I requested a quote through yelp nearly 2 1/2 years ago, and mike got in touch with me right away…read more In no time he came out and had us up, running, and fully secure. Never, ever had a problem with them. I mean, they are on the ball. I've set it off plenty of times...especially at the beginning...and if I don't get that alarm off pronto, they are calling me, my husband, and then kids in that order... Never had to reach the cops. Once I was home alone and my alarm went off...scared me to death...they called and I kept them on the line as I tiptoed towards the door it said was ajar. It had been the walk door of the garage,and my husband didn't close it good and tight...the wind had blown it open, tripping the alarm. Just very pleased. Wish I was this pleased with other Nashville service providers.

Deceptive. Manipulative. Dishonest. If you are approached by ADT Safe Haven, save yourself the…read morehassle, run around, and headache. They do not care about customers, do not have professional technicians, and sweep issues under the rug, stringing you along long enough to get you past your 1 year contract with them. I still have faulty equipment, have had SEVERAL service calls, and still have 3 ongoing issues that I've had since the start of my contract, yet I am paying for a service that isn't doing what it is supposed to do: provide security. Seriously the worst authorized dealer, experience, and customer service ever. 10 out of 10 do not recommend. Use anyone else but them.

My installer was rude and negative to all my concerns. After I ordered an additional $450…read morecamera/floodlight from ADT, it was up to me to have an electrician wire and install a mounting bracket for it. After this was completed I made an appointment to have ADT adjust the camera and incorporate it into my system. On the day of the appointment no one showed up and I was informed that someone at ADT, without a call, a message or an email, CANCELLED the appointment. Im sure it was my original installer whom I requested not be the one to come to my home again. Customer service did not care and refused to help me!!!

I called Mr. Vadai about a deadbolt and doorknob lock that were both broken and he came within one…read morehour. He was professional, quick, and courteous. Charges for service were very reasonable. Top rated business, thank you Mr. Vadai.

AMAZING service. Called to replace a lost car key. Showed up in 30 minutes after he thought he…read morewouldn't be able to come until tomorrow. Took 30-40 minutes start to finish to make and program the key. $275 for key with a fob. Professional, personable, polite, honest, cracked a couple jokes. Highly recommend and will be calling here hands down if we are ever in need again and recommending to anyone in need. Well worth the call.

I just made the move to NCA and could not be happier so far. They called ahead to get permission to…read morecome earlier than scheduled. They figured out the best upgrade to my panel. We moved up to cellular and they set me up for the mobile app to control my system. Now I get the best value for my monitoring. John and Sam were exactly the guys to trust to set up your security. Shooter... these guys are keepers!

Great service provider at great cost. Been with NCA for over ten years. ADT is very expensive.read more

Needed to replace garage ceiling lights on an 11ft ceilings. The job was handled quickly and…read moreprofessionally. Very friendly crew who also rehung shutters that had been damaged by the ice storm. Give them a call if you want a great job done at a good price.

Absolute confidence in these guys, they made our install so easy and made sure we knew everything…read morewe needed to about it before they left. Price was beyond reasonable, we were totally expecting to pay way more than we did! You cant go wrong with this company.

From the owner: We’re a certified and licensed Alarm Contractor. We specialize in installs, and service of alarm…read moreequipment, as well as low voltage structural wiring, audio & video installation, and cameras. If it’s low voltage, we can handle it!

Good response time and good questions. Scheduled an appointment quickly…read more We had a prefabricated operator's room supplied with a mini-split, delivered in the factory packaging. The tubing sent with the unit was the incorrect size. The tech arrived within the appointment window and took inventory of the pieces and parts. The correct size tube would need to be picked up. The tech arranged a time for the next day to bring the tubing, complete the connections, charge the unit, and start up. The tech arrived early with all the supplies and completed the installation. We appreciate True Blue's willingness to complete the installation and start-up of the unit. Several other companies would not install a unit that was supplied by others. Great service! I won't hesitate to hire them again.

Great company to hire. Randy was very determined and outgoing to get our system back running the…read moreway it should. Very professional, qualified and reasonable.