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    Willful Automation

    5.0 (4 reviews)
    Open 8:00 am - 6:00 pm

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    Response time

    1 day

    Response rate

    10%

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    1 year ago

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    Matthew W.

    Thanks Jack! It was a pleasure.

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    11 months ago

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    2 years ago

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    Matthew W.

    Thanks Greg. You have a great space!

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    4 years ago

    Will was super helpful! He responded quickly and showed up on time. Strongly recommend his work!

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    Matthew W.

    Thanks Chad! It was a pleasure.

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    Ask the Community - Willful Automation

    All Wired Up

    All Wired Up

    3.5
    (2 reviews)

    When scheduling the appointment Steve answered my phone call right when I called and was able to…read moregive me a ballpark estimate. I was able to schedule right then instead of waiting. Steve showed up on time and was able to fix my poor attempt at installing dimmers. He made sure it was installed safely, and gave me pointers on the best lightbulbs for my fixtures. The costs were fair and reasonable.

    From Jay Rephan 2301 Franco Rd Madison, TN 37115 jbrephan@gmail.com The Home Theater Receiver was…read moredelivered and installed Steve only invoiced me for the work, ($1275.00) I never received any detailed receipt for the work done, nor any Manuals for the Amp, Steve took *all of the with him!*. Neither did the installer offer me any opportunity to buy an extended warranty for the Receiver (only $149 for 3 years), (the item has now failed - less than 2 months after the install) Installer has been slow to return my calls after the install. He inferred I was fortunate to receive the deal I did because of the pricing he charged me on the hardware - like *that* should be the reason I should *accept* the fact that he hasn't delivered the options any normal person would get if they bought the Receiver *themselves* in the store. The Amp has failed and I might have to buy another because of a power surge. The installer himself procured the Receiver @BestBuy & delivered it to my home. The Amp is a $1000 item if I go back and buy it myself. Steve alludes to the fact that he gave my a *deal* on the Receiver which I believe. But, nothing excuses poor communication with your customer and not leaving a detailed receipt and offering them thier paperwork on the Hardware. Who owns the Hardware Steve? You? or Me? If it's me - why wasn't I offered the opportunity to buy the Extended Warranty? The BB Extended Warranty covers Powersurges, the Manufacturers does not. It remains unclear whether or not the failure of the Receiver was actually caused by a powersurge (there were no storms in Nashville the night of the failure) or whether this was a simple Manufacturers Chip-set failure on the Motherboard. One thing *is* clear, is that Steve Greiss, with All Wired Up, remains recalcitrant in his communications after the sale and service. Shall We Clear this up? Or take this further?

    Nashville Smart Homes

    Nashville Smart Homes

    4.7
    (14 reviews)

    Stephen was amazing! He installed my Nest Doorbell Camera. This was my first time…read morepurchasing/installing a video camera and buying a Nest product. He was professional, friendly, courteous and helpful. He was on time for our appointment and the installation took less than 30 minutes. He did well working with my doorbell set-up that has an odd configuration. While he was at my home, he helped me with getting the Nest app on my phone and guided me through the set-up. I got 3 estimates before I decided to work with Stephen and he truly was the best choice! Please be aware there are some other companies installing Nest cameras that appear to be shady. Go with Stephen and Nashville Smart Homes-you won't be disappointed!

    I had the best experience with Nashville Smart Homes. From…read moretalking through what security and set-up needs I had immediately, to what I would want to consider down the road, I felt a clear understanding of what my options were and what I could do in the future. Their knowledge on the best technology was invaluable. They were flexible with my schedule, worked to make sure my security and locks were set-up for my first night in my new home, making me feel very safe. They also set up my TV and made sure the wires were hidden, working with me on what the best option was for my home. They are perfectionists in the best way, making sure that everything looked great, cleaning up along the way and not leaving any garbage or mess behind. I can't thank Nashville Smart Homes enough, and can't wait to have them back to set-up Nest Thermostats. I highly recommend them for your home.

    Willful Automation - homeautomation - Updated June 2026

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