Saved me $400.00 less than a national chain. Straight fair pricing. Quality work. Family owned…read moredoes make a difference. Used them twice. Can't recommend them high enough.

No heat Saturday night called Sunday he came over fixed my heating he was a life saver and was…read morereasonably priced for the service he performed. Would highly recommend.

A Local Company Providing Superb Service. From There Excellent Phone Reps To Honest, Informative…read moreSales Staff And Highly Skilled Technicians McNeece Offers Solutions To Your A/C And Heating Needs. Installation Of Our A/C Unit Was Great. Bradley's Crew Were Friendly, Knowledgeable And Willing To Answer All Our Questions And Concerns. We Are Also Happy To Use There Semi-Annual Inspection And Tune Up Plan. A Great Company With A Highly Talented, Informed And Dedicated Staff.

I have used 4 different companies in the past. This one is most informative, and they have the…read morefriendliest staff. This will always be my first call in the future.

Karsten came and replaced 2 door sweeps. He was competent…read moreand efficient. He also was good at communicating. It felt easy for me to trust him inside my home, etc. One extra note: he charged me slightly LESS than the estimate, since the work ended up being completed in less time than he had anticipated. Too often an estimate can feel like a minimum - I appreciated this very much. This was my first time calling Hero Pro Services, but I expect to use them in the future.

Karsten was great at communicating before he showed up -- he reached out to ask exactly what we…read moreneeded done on a handful of small jobs, sent pics, asked questions, and showed up ready to work. He even noticed one of the jobs didn't need doing and told us instead of just charging us for it. So helpful for the inspection punch list on our move. Would hire again!!

I wish I could write something positive, but I've lost all confidence in Climate Pro. The owner,…read moreRusty, really seems like a dependable person, but he was unable to stay organized. I was really cheering for him to deliver on promises that were repeatedly left unfulfilled. I had to stay on top of the process with Rusty the entire time. I am still waiting to hear back about warranty coverage. It's common for 2 weeks to go by and I have to follow up again only to be left with no response. I no longer trust that Climate Pro will honor any installation work. Rusty will tell you that he'll take care of all concerns and then not follow up or show up. When one pays over $7K for a new unit installation and duct work, there should be some guarantee of work and a responsive line of communication. My advice for future customers...If you really are compelled to work with Climate Pro, then I'd suggest you hold onto your money until every promise is fulfilled. Do not leave one thing undone, not matter how small. But be warned about the vacant promises... There can be no warranty for his installation work if he is not dependable.

I think what makes a good company is not just how they communicate and execute a job, but also how…read morethey face miscommunication and set backs. Climate Pro was extremely prompt in getting back to me and hustled to put me on the next day's installation schedule so that we would have working heat before the winter storm. I was waiting for a call back on what time to expect a team and an updated quote to sign and never heard back that day, only to be woken up early the next morning by trucks in the drive way. When I called to say we hadn't signed the agreement and wasn't told when to expect anyone and that it felt unprofessional.... The owner immediately apologized, updated the quote, and even deducted a small amount from the invoice to express his honest apologies for the inconvenience (a gracious, professional, and appreciated response). It's easy to feel protective when multiple members of your family are high risk during a pandemic and you're wiping out your savings to pay for an unexpected breakdown of a large appliance and Climate Pro made sure we felt secure before starting the job, including wearing masks even while outdoors. They completed the new install and cleanly knocked out stone to reroute ductwork for a packaged unit in half a day, as well as disposing of any sign of the old unit. I genuinely appreciate the patience, communication, incredibly fast and clean work from this company and would recommend. Donny and Rusty were particularly informative and helpful despite their busy schedules. Thank you for keeping our family warm through this winter storm.

Set up an appointment for 9am this morning. At 9:02 I reached out to let them know that I will put…read moremy dogs away when they arrive if they text me when they get here. Was told at that time that they were not able to make the appointment time they were already late for.

They got my old unit back up and running. Chase did me a favor and disposed of an old mini split…read morefor me, no charge. I'll definitely be back

Honest and ethical! A different company was repairing a dryer at a rental property. They…read morerecommended a dryer vent cleaning and suggested "their guy." Since I wasn't physically at the property I decided to call around for some quotes. As soon as I spoke with someone at the Clean Air Co., I knew they were who I wanted to go with. They got it scheduled and said the technician would call me once he assessed the vent. To my surprise, the technician reported that the vent was already really clean and told me it wasn't necessary. He said he'd of course be happy to do it but he thought I'd rather save the money. I'm so grateful for his honesty. Not only was he awesome, but both of the folks in the office who I spoke with were very friendly and helpful as well. So, while I can't speak to the services themselves, I feel I can strongly recommend the Clean Air Co. based on my interactions with three different employees, who were all the kind of people I'd want working for me. I will certainly call them when the need arises. Thanks again y'all!

I recently had all the air vents cleaned in my house. I looked into this about 2 years ago, but…read morelife has a way of side-tracking well-intentioned plans. I decided it was time and checked with several companies. I remembered how kind and enthusiastic Crystal was at The Clean Air Co the first time I spoke to her and decided to have them provide the service. Carole helped me when I called to make an appointment and I had the same great service, quick response and excellent communication. I was happy to know Crystal was still with the company too. Ken and Jacques were right on time. They were friendly, efficient, professional, thorough and very thoughtful about being careful in my house! The level of service from start to finish was excellent, this is how you do it! I highly recommend The Clean Air Company!

They replied Asked…read morefor information and scheduled a visit. Then decided the industrial division should service the job. They never called. The "residential" person I was working with seemed to be on the ball but the handoff was a fumble.

Exactly service ! Lee Company checked all our plumbing…read morethroughout the house. They are very knowledgeable and followed through with efficiency and cleanliness

Great communication and pricing was very fair. They went above and beyond to help with a time…read moresensitive repair and offered temporary and permanent solutions other electricians did not. They'll be my go-to call for electrical work going forward.

I contacted this business because I needed some electrical work done and never received a response.read more