Terrible. Set a 5-hour window and then didn't show up. Talked down to me when they FINALLY answered…read moretheir phone, after being asked why they didn't even call. Said they couldn't fit us in early the next AM because we weren't the only people that day that they hadn't shown up for, so those people were ahead of us. Don't bother.

Great business. Locally owners and operated. Good people. Reasonable prices and it's done right…read morefirst time every time . Highly recommend

Chris is a true professional who is responsive, courteous and a really great guy. I would…read morerecommend him.

Chris is awesome! Great work! Kept his word on price and delivered on his work. Thanks for…read moreeverything

Installed a complicated TV mount above our fireplace. Awesome experience from the beginning. Very…read moreeasy to schedule. Karsten arrived on time and was extremely professional and courteous. I would definitely recommend this company. I would definitely use their services again.

I had such an amazing experience with Hero Pro after an emergency pipe burst! They were kind and…read morehelpful over the phone, and arrived on time! Ken was very professional and explained what had happened. I will use Hero Pro in the future and can not recommend them enough!!!

I don't know much about HVAC systems, but from experience it's an expensive cost when issues arise…read more 3 years ago we started making sure that we were on a scheduled maintenance to keep our HVAC system healthy for Nashville's hot summers. Just like anything else, we were wanting to go with your big commercial HVAC companies (long standing record, etc.), but came across C&M Heating and Cooling. We learned they've been around for 20+ years and even better locally owned! We decided to see if we can get a scheduled appointment - one phone call, picked a date, and got a confirmation. About as easy as it could get. Now in our third year of using C&M, Chase provided our service. He was professional and walked me through what all he did from checking filer, to pipes, and coils. Before completing, he asked if there was anything else he'd like for me to check. I can appreciate good service, professionalism, and responsiveness when i experience it. Glad I went with a local company focused on providing an exceptional experience. Lastly, they're fairly priced! Would highly recommend! 5 Star!

We rely on this company to keep our heating system running. C & M provides fast, efficient service…read more Technicians are well trained and provide great service.

Austen was immediately responsive to my A/C emergency on the hottest day in recent middle Tennessee…read morehistory. He not only quickly diagnosed and fixed my problem, he also undid some of my own self-maintenance errors. He then did a solid maintenance service on the downstairs unit and was on his way. He is totally professional, very knowledgeable, fairly priced, and the whole experience was top shelf from start to finish. He was the 3rd company I contacted and the only one who answered the phone - the others did not return my calls or messages I could not be happier with the whole experience. Thank you Austin - i owe you big! Shop Spring Hill! SHOP LOCAL. Shop small businesses!

Artie and Austin are absolutely the best. They have come out and solve numerous problems at our…read morehouse. Professional diagnosis, very fair pricing, very responsive. They are one of the best contractors that I've ever worked with. We had an issue with our thermostat, not responding to our air-conditioning unit and Austin was able to diagnose the problem electrically within five minutes. His knowledge is amazing! We always want to use local contractors when they are as good and honest and professional as First Class .This company is very well named.

Called for a kitchen sink repair and they had a tech out the next morning…read more Tech was friendly, professional, experienced and thorough. Price was reasonable. The whole experience was very easy and very positive. Highly recommend Joslin for plumbing needs.

Do NOT waste your money with this company. My husband and I have lived in Franklin for several…read moreyears and gave Joslin a call when we had AC unit issues over the course of 2 years. Every time we had them come out, they were unprofessional- in their appearance, household cleanliness, and lack of education to the subject of being a "heating & air conditioning" company. Their cost is too high for the TERRIBLE quality they provided and time spent. We contacted Lee Company recently and it was a truly a night/day difference in all aspects of the job.

I found Dan to be absolutely top-notch. He arrived promptly (almost to the minute ) of the time he…read moresaid he would arrive. His knowledge of the repair job was beyond reproach. I would definitely use his services in the future. If you want friendly, reliable service, give Dan a call.

We are very satisfied with the service and Quality of service and appliances from Premier. We just…read moregot a refrigerator and went back to them for our washer. We are very pleased. And will continue to go to Premier for all our appliances. Thank you

Me and my husband called this company to come fix our washing machine, the problem was the lid lock…read moreand the control panel, but prices were all over the place, the service fee was out of this world, and here we are 6 months later and our washing machine is broke down again. We are dissapointed with the price and the work that was done.

Vadim was great. Process was quick and I appreciated their honesty & professionalism!read more