Terrible experience. I would not recommend this company to anyone looking for honest and reliable property management. They did not take proper care of our rental property, and we constantly dealt with unclear and inflated charges. They claimed to have handled maintenance issues, but the costs were never properly accounted for or explained. And the maintenance was never taken care of. Overall, it felt dishonest and disorganized. They never call you back. Save yourself the frustration and look elsewhere. read more

I highly recommend working with Jim Youngblood and DeSelms Real Estate. As a first-time home buyer, I had a ton of questions and Jim took the time to answer them all. He explained each step of the process and acted as my advocate throughout. Jim is professional and knowledgeable, he always responded quickly to calls, emails or texts. He went to bat for me with the builder and had great recommendations for lenders, inspectors and movers. Start to finish it was a great experience!! read more

VERY RUDE! When attempting to contact a specific broker (Tara DeSelms), a person who said his name was Scott in the "marketing department" intercepted me and was hostile, emotional, and eventually became threatening and then started harassing me via email. I asked him to STOP emailing me but he continued. I can see why the other reviews here rate a 1 star. VERY PUSHY and RUDE. read more

High service real estate brokerage. Unique team concept that creates wonderful customer service. read more

DeSelms Real Estate - Real Estate Services Near Me - Franklin, Tennessee

My wife and I listed a condo with Tara DeSelms & Kenny Stephens and had a great experience. We had a cash offer, which is great, but it also came with several requirements and the other agent seemed completely unrealistic and every offer came with a threat of it being pulled or expiration in 24 hours or some other high-pressure negotiating tactic. We were ready to walk away from the deal, but Kenny took the time to find out exactly where we were comfortable with the numbers and timeline and negotiated everything on our behalf. I didn't have the time and wouldn't have had the patience to get that deal done. However, it was important to us that it get done because we were paying 2 mortgages at the time. Long story short, home buying and selling is an emotional process and they kept us on track when we might have left what turned out to be a very good deal on the table. He also gave us recommendations on contractors who worked on a couple items from the home inspection that needed to be fixed. They responded quickly, gave us a fair price, and did nice work. It's good to know people who know people! read more

Shady contractor department with terrible quality work! My sister bought a house from this builder a year ago. If she had told me beforehand I would have advised her against it. They built her driveway so steep that no car or truck could drive up to the garage without scraping the bottom of the car. She complained and they "fixed" it but it was still a crappy job. She was coerced into buying the property because she had already signed the contract and already put 10K down on the property. Cut to a year later the same company came back to redo the walk way which I'm guessing l was a mandatory city enforcement due to a code violation. The walkway was rebuilt too high and now the bottom of her car scrapes when she drives into her driveway. This is a brand new house, why should someone who paid full retail value have to go through these issues so early on? She would have been better off buying a fixer upper. Rest assured we plan on finding the proper channels to file a complaint because this is absolutely ridiculous! read more

Steve Shmittou with the DeSelms team is an amazing representative. His dedication to customer service and communication are refreshing and reassuring. Throughout the process of selling our home, he was honest, available and supportive. I highly recommend him for any real estate needs! read more

Please reconsider your selection when selling your property- I chose Terry Deselms to sell my home several years ago after listening to Dave Ramsey recommend him- I listed my house for 90 days and never saw Mr Deselms, instead I got a pushy in his early 20's used car salesman- the first thing he did was tear my house down and telling me it was worth thousands less than the actual value- I have 8 houses and I know the value of property- then he told me that they were going to do such a good job that I could pay them 7% instead of the 6% required. After wrangling with this kid for hours I finally listed since I had used up a day of my vacation to meet with them and did not want to use more- My house was shown less than 6 times in 90 days since they did NOT list in the MLS book but only advertised the property on their website- which was almost exclusively in the belle meade area- I have tried to post a review on this company for a long time, but this is the first time I actually found a website to be able to post a review- I did send Dave Ramsey an email telling him about this company but got no response read more