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    Brentview Realty

    5.0 (1 review)
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    2 years ago

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    Marshall Reddick Real Estate - Nashville-Clarksville Annual Team Photo 2025

    Marshall Reddick Real Estate

    (15 reviews)

    Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

    I had the pleasure of working with a local agent in California, Tyler Daigler, who presented…read moreoptions in Nashville. The homes and service were amazing. Although we purchased in a different location, we had to stay with Tyler at Marshall Reddick because of the amazing service. After several weeks of research, he found us the next perfect purchase. His connections and network made it possible to get a deal done. We are thankful for him & his team for their efforts. Me and my wife cannot recommend Tyler or Marshall Reddick highly enough.

    Limestone Title and Escrow - Closing Day!

    Limestone Title and Escrow

    (5 reviews)

    As a mortgage broker, who you partner with for title services makes a huge difference -- and I…read morecan't say enough good things about Limestone. I've now worked with them on three closings, and each experience has been outstanding. Helen and Tahira go above and beyond to ensure every transaction is smooth and stress-free. I always look forward to seeing Helen at the closing table -- her warm, welcoming presence instantly puts my clients at ease. And when timelines are tight, Tahira always steps up -- working late, solving problems, and doing whatever it takes to get the job done. I highly, highly recommend working with them. They're a true asset to any transaction.

    Run, don't walk to another company to entrust with your transaction. Limestone was recommended to…read moreus by our Realtor for the purchase of our new home. Weeks leading up to the closing were fine and uneventful. On closing day, I received a call in the car as we were driving to their office--fifteen minutes before our closing. Was told they just discovered they were missing some paperwork, and we could not close as scheduled. Fifteen minutes before-after having weeks to prepare and doublecheck that everything was in order-- a.k.a. what they were paid to do. Limestone then spent the rest of the day scrambling to fix their error and work with the lender to get things straightened out. We ended up closing later that day after they found the paperwork they needed. It was an unprofessional process, and we received no considerations or apology. Judging by some of the other reviews here, we were not alone in experiencing their unprofessionalism. There's no shortage of these type of companies in the middle Tennessee area. I'd recommend finding one that puts pride into their work, and if something does go wrong, is willing to own it.

    Let's Get Moving!

    Let's Get Moving!

    (3 reviews)

    We did not have a good or even satisfactory experience with this company. If you want the short…read moreversion then they were about average in performance, didn't live up to their claims, and in the end charged us 37% ($3,400) more than the top end of their quote. We were moving everything we owned from an 1844 sqft 2 bedroom, 2.5 bath house to a 2053 sqft 3 bedroom, 2 bath house less than a mile away during the last week of April 2023. Let's Get Moving (LGM) had been to both properties more than once, and thus was very familiar with the layout of both spaces. We chose LGM largely based on the amount of their estimate and the special services they claimed to provide for their quote. We should have been suspicious when they offered to do more for less money than their competitors, and their contract emphasized that it wasn't a binding contract on the final price. We went with them anyway and greatly regret it. They promote themselves as a white glove, concierge mover that handles every little detail. Not surprisingly, they are really about the same as any other mover we've used or had exposure to in the past. They fell short of handling any special projects in the move. They are average movers in our experience, but their cost and billing turned out to be the real problem. They executed the move and did about as well as any typical, maybe lower end mover, nothing special. They only broke a few things like my back door, and didn't offer to fix it. Most of our belongings made it to the new address safely, although not all of them. That is still a mystery. In general, their employees were cordial, respectful and easy to deal with. Several walls were damaged in the move, but, to their credit, they did arrange to have them repaired. However, that's all the praise I have for them, and it's really not praise. It's the minimum expectation you would have for any moving management company. They let us down on services and took advantage of us by bidding low and, in the end, sending us a significantly larger bill. Our final bill was over $3,400 higher than the upper limit of their quote. In fact, they ended up charging us 37% more than the upper amount of their quote range. The conclusion I have is one of only two explanations. They are either unable to accurately provide an estimate, or they purposely provided a low quote to get the business, and then they charged a lot more without good justification. I strongly believe it's the latter of those two because this company has a lot of experience doing moves, although not under the seemingly less effective, current, newer and younger leadership. Several members of their staff, including their sales person and operations manager spent plenty of time touring every inch of our home to see what possessions we had, and the fact that all of it was being moved. As I mentioned they were also very familiar with the space we were moving into because they had moved the prior occupants from that home. So, they knew the scope of the project in advance. There were no surprises in the job we were hiring them for. When we challenged the bill which had padded hours for their employees plus they always had many more employees on site at one time who were not really working, they actually blamed us, not their employees, in any way, for the project going way out of bounds. The owner said the hours "were all real." He was also a little unreasonable and condescending during our discussions. He never gave any consideration to our legitimate concerns. He offered no compromise or even $1 in price adjustment. I think that is an absurd claim to make that we, as decision makers, threw their project that far off the rails. He claimed I brought in rugs after the furniture was in. The reality is that the rugs had been there in the empty house for more than a week before the move. The owner had never been on site at either home, and quite frankly, if his employees told him this, then they lied to him. Other than hiring a professional organizer to help answer all the questions from the team of movers, we stayed out of their way and let them work the way they wanted. The professional organizer did a lot of the work that they apparently could not do well. If she hadn't been involved and done a lot of the work, the bill most likely would have been even higher. Ironically their claim was that all her work actually made them have to put in more hours which is nonsensical. They rarely asked for my input during the move in because I had signed off on their furniture placement diagram, which by the way cost me 15 hours at $65/hr and often didn't work because it wasn't done to scale with the measurements that they had made of virtually everything I was moving. This cost time because the furniture had to be relocated. So this was their fault, but they accepted no responsibility for these errors.

    Cindy J. Natsch with Let's Get Moving took care of my in laws packing and unpacking along with Move…read moreOn Movers. The two work really well together. But, Let's get Moving, is a unique organization that works with senior citizens. They take pictures of how the kitchens arranged, how the bathrooms arranged, how the pictures go on the wall, etc and pack up and move your parents and your in-laws or yourself, and put things back exactly like they found them. I was so impressed with their organization. They brought all the supplies and at the end they took all boxes and trash away. My in laws came back that afternoon to a totally no stress move.

    Cherie Cunningham -Berkshire Hathaway HomeServices - Staging done right:). Glad to have this done for my clients.

    Cherie Cunningham -Berkshire Hathaway HomeServices

    (5 reviews)

    Cherie knows her business and does it exceptionally well. She's available when you have a question…read moreand will have an answer for you. She is friendly and knowledgeable about the Nashville market and will tell you truthfully about certain things she sees that buyers are not aware of. For example, there was an odor in a home and wooden floors that were discolored in some areas. We didn't think too much of it, but she knew the smell and why the floors were stained. On another note, the home we did purchased was one I saw on a whim nearby a home we had an appointment for. She made one phone call and we were in the home in 10 mins.

    A change in my job position made it necessary to relocate across country without a great deal of…read moretime. Needless to say, finding and buying a house in the current market was not an easy task as I could not invest much time searching from the West Coast. Fortunately, Cherie came highly recommended and proved to be far better than even her excellent reputation - she is honest and forthright- no games! Cherie's professional and personal style is unmatched and she has an outstanding support team which was able to deal with our high pressure move. She negotiated and helped us to obtain a fantastic home, working hard to make sure things like repairs were fair and really cares about her clients as well as the community. Cherie and her team are amazing and I would highly recommend the them to anyone looking to purchase a home, you won't regret it.

    Sam Graham

    Sam Graham

    (3 reviews)

    Edgefield

    I cannot say enough amazing things about Sam!…read more As first-time home buyers, my husband and I came into this process both nervous and unsure of what to expect. From the moment we met with Sam, he gave us an extremely thorough run down of what this process would entail and what to expect during each phase of the home-buying process. Sam takes the time to really listen to your ideas, wants, and needs while also providing extremely valuable input. When viewing homes, Sam really helped us try to envision them as if they were our own. He would ask us "So what would the set-up look like in this room?" etc. He would also point out different details regarding repairs/ work that would need to be done to the home based on his experience. This was very helpful as most of these details are things we would likely have never noticed. When we were ready to submit an offer, Sam walked us through each step and gave us helpful tools to make our offer stand out. Sam is quick to respond and was always there to reassure us or answer our questions. He has the biggest heart; you can tell that he truly cares for his clients. We will absolutely be recommending Sam to anyone who is trying to purchase/sell a home. We couldn't have asked for a better experience, and we have Sam to thank for that! I would also like to say that Sam's assistant Robyn is equally as amazing and also played a huge role in making this such a smooth and enjoyable process. She is so kind and was also always there to answer our questions. She is a huge reason as to why we were able to have a stress-free experience. With the amazing help of both Sam & Robyn, my husband and I purchased our very first home last week. We will always be so thankful that they got to play a role in one of our biggest accomplishments.

    Sam is simply the best!…read more I have been fortunate enough to get to know Sam prior to even looking into purchasing a home. He has always been extremely kind, friendly, and overall just a great human. When it came time for my wife and I to look into purchasing our first home, Sam was the obvious choice. Sam's knowledge, experience, and honesty is what I think sets him apart from the rest. He was quick to respond to any questions we had, provided us all the tools and resources to help us find the right place, and genuinely cared about us finding a home that we loved. There were several times that he went above and beyond to make things work especially when it came to working around our toddlers schedule. Also my daughter absolutely loves Sam and always asks about him, which surprised me because she is extremely shy. He also has amazing connections and set us up with a fantastic lender and title company which made for the most comfortable and fun buying process. I can't recommend him enough!!!

    Brentview Realty - realestateagents - Updated May 2026

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