Extremely frustrating experience…read more Before signing my lease, I made it very clear that having a reliable A/C system was a necessity for me. I explained that I understood repairs could take a few days if something needed to be fixed, but I never expected to deal with ongoing A/C problems for more than 2 months. Since moving in, the A/C has repeatedly stopped working. I have now been informed that drywall will need to be removed so that ductwork can be installed to vents that were apparently never connected to the A/C system. Finding out that the home has missing or improperly connected ductwork after moving in is extremely concerning. I also never received a move-in inspection before taking possession of the property. Because I rented the home sight unseen, I expected there to be an opportunity to document the condition of the property when I moved in. That never happened. Now I'm almost positive I'll lose my security deposit even with all the videos and pictures I took prior to moving my stuff in. If you are considering renting through Marshall Reddick, I would strongly recommend documenting everything yourself, keeping all communication in writing, and thoroughly inspecting the property before signing or taking possession. And if A/C is a BIG make-it or break-it, like it is for me, then good luck trying to get them to put it into your lease contract. They'll just reassure you it will be just fine. Then months later during the summer you barely have A/C.

Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

Katy Whatley is an amazing realtor. She was knowledgeable, kind, enthusiastic, and patient with me…read moreas a first time solo home buyer. Through the entire process, from helping connect me with a lender to get pre-approved, to arranging showings, guiding me through the contract negotiation and inspection process, and finally attending the final walk through and closing on my new home, Katy was there. She listened to my needs, gave me honest feedback, kept my spirits up when things didn't seem to be working out, and celebrated with me when I found the right house. Katy is professional, motivated, responsive, and flexible to meet client' scheduling needs. I would highly recommend her to anyone looking to buy or sell a home.

Wow wow wow! Koren was excellent! It's rare to find…read more someone in the sales industry who prioritizes a customer's needs and concerns above simply making a sale. Koren Dodson is a rare exception. She is simply the best Real Estate Agent we have ever worked with. She was helpful, knowledgeably, patient, honest and caring. She was genuinely concerned about locating real estate which match our life style, objectives and budget. She is the best and it was a pleasure working with her. Sincerely, Pam and Family from Indiana

Was looking for a Property Manager to manage my house in Nashville. I live in Florida do screening…read morenew tenants, etc. is very difficult. Amy, the owner of Coming Home to Nashville was so helpful to me. Problem solved !

Absolutely fantastic service. I couldn't be happier. Amy was extremely professional, a hard worker,…read moreand it was an absolute pleasure working with her. I have a property that was originally managed by a different company and certain things weren't handled in a timely manner which resulted in damages that snowballed into major repairs. Then, after more than 6 months off the market to do the repairs, they had trouble renting it out due to the time of year and the pandemic. Amy took this disaster and turned things around. Thank you Amy!!

Riley King and Craig Cowan of Parks sold me a condo and told me that the surrounding units were all…read morelong term rentals. When I moved in I found out that all of the surrounding units are AirBnBs. They basically completely lied to get the sale and now I get woken up by noise every. single. weekend.

Working with Hanna Chatfield and the team at MMC was truly an incredible experience from start to…read morefinish. My partner and I began our home search in January 2025, knowing we wanted to buy eventually but not feeling rushed to find the right place. Hanna was patient every step of the way and never once made us feel pressured - something we appreciated so much as first-time buyers. Early in the process, she connected us with a fantastic mortgage lender who helped us navigate the complexities of getting pre-approved with non-traditional freelance income. Hanna was always available to answer our many questions and made sure we felt informed and confident throughout the process. She was incredibly generous with her time, always making herself available to tour homes with us and carefully pointing out anything that might be a concern. It always felt like she was truly looking out for us and protecting our interests. This February we finally found our home, and Hanna guided us through what felt like a very fast and sometimes wild process with total calm and expertise. She offered thoughtful recommendations when we asked, but always respected and supported our decisions rather than ever pushing us in a direction we weren't comfortable with. Thanks to Hanna, we are now proud first-time homeowners. Beyond her professionalism and expertise, Hanna is simply a genuinely kind and caring person. During our home search our dog became sick with cancer, which slowed down our process for a while. Hanna sent the sweetest care package for our dog, and that gesture meant so much to us during a really difficult time. We truly could not recommend Hanna and the MMC team more highly.

TLDR: Sara was phenomenal. She expertly guided our relocation despite us having limited time and…read morelocal knowledge, helped us quickly narrow the Nashville metro, negotiated our dream home while we were out of town, and supported us end‑to‑end -- even connecting us with great contractors after closing. I saw someone else write it but it is true - 5 stars isn't enough. Sara was absolutely amazing to work with. We were relocating to the Nashville area with very limited time and little local knowledge and she exceeded every expectation. She started with thoughtful, thorough prep to help us understand the different areas of the Nashville metro, then efficiently took us all over so we could quickly get a real feel for each neighborhood. She helped us narrow our search even further and ultimately guided us into contract on our dream home -- all while we weren't even in town. Sara was exceptional in helping us think through negotiation strategy. She supported our asks, clearly explained the risks and tradeoffs of different offer approaches, and made sure we felt confident and informed every step of the way. She truly understood our needs and advocated for us. After we went under contract, she didn't disappear -- she connected us with fantastic contractors and vendors to help us make improvements to the house. Her network for home improvements is incredible. If you're relocating, buying from out of town, or just want someone who genuinely has your best interests at heart, use Sara and Moving Music City. She is knowledgeable, strategic, supportive, and an absolute joy to work with. We couldn't recommend her more highly.

Christine is one of the best realtors in the city of Nashville!…read more From the discovery process down to the move in date, she was there to assist with all of our needs. If you are looking for a realtor who truly cares about her clients and treats the process as if it is her own home, look no further. No pain, no stress, no worry. She is extremely professional while also keeping things fun! Thanks so much, Christine!

I have used Christine for all of my real estate needs and wouldn't use anyone else! She has the…read moreconnections and understanding to deliver on exactly what you want and in the time frame you need. Her knowledge of the market really shines through when going through the buying and selling process. Highly recommend!!

Kristopher was absolutely the right choice when we needed help finding a new home to accommodate…read moreour growing family in Nashville, TN. He's thorough and makes the buying process as easy as possible. He went above and beyond for us and I can't recommend him enough.

Kristopher made the selling of our house process seamless! On the market and under contract in less…read morethan 5 days! He is knowledgeable, friendly, and made the stress of putting a house on the market a breeze! We highly recommend him if you plan to buy/sell your home.

We worked with Vicki this year when our family relocated to Nashville. Vicki was an incredible…read moresupport along the house buying journey- she really went above and beyond to make it possible for us to buy a home while still living out of state. Vicki shared tons of local recommendations, took video of houses to help us decide from afar, and was exceptionally responsive with every question along the way. We couldn't have done this big move without her help!

This was the most unprofessional experience. First, Vicki began by texting me instead of a phone…read morecall or email as indicated when I scheduled a tour. Then she kept asking me the same question multiple times. It's a shame that there are agents who lack basic customer service skills and common courtesy. Next time, Vicki ask if text is okay and remember what you've already asked potential buyers. Vicki didn't even pick up on people skills when. I asked to cancel the tour, her response was sure thing, good luck. It's because of YOU Vicki that I canceled the tour. I've purchased a home before which I explained and I was still treated in a demeaning and disrespectful way.

Kevin Wilson is THE BEST realtor I've ever worked with. He goes above and beyond his…read moreresponsibilities as a realtor. I can't say enough wonderful things about him. He made selling my first Nashville home such a pleasant experience. Such a positive and vibrant person! Thank you!

Kevin is MY agent now. The one I will go to over and over again because of how well he handled…read moreboth the purchase of a property and the sale of two houses. He used all the tools - market research for pricing, designer's eye for helping us stage, knowledge of current trends for helping us with curb appeal, marketing to get the word out, guidance on negotiations. Just all-around polished and professional and genuine. 5 Stars!!!

Shanon Brusse at the Cityliving Team made the process of buying my first house as smooth as I think…read moreit could have possibly gone. She was very helpful through the entire process!!! She was extremely patient with me being new to the process and was very informative about what I needed to do to make this happen. I was able to close in just the time frame that I needed to. Very happy with my first home purchase!!!

From the owner: At Village, they approach things differently than most real estate brokerages. Mark Deutschmann's…read morepersonal sales team, The CityLiving Group, works to build stronger, more progressive communities and to create neighborhood wealth. Their mission and community involvement reflect this commitment to these values. Whether it's giving back through the Village Fund or implementing their unique approach to buying and selling, Village strives to make a difference. You have the opportunity to contribute to their ultimate goal... making Nashville a better place to live, work and play.