They scheduled an install appointment. Never called, never emailed, no showed. I even tried…read morecontacting them and they ghosted me. Concerned as the guy who showed up during the quote took my debit card information down on paper. Will be canceling that card. Would not recommend.

Great customer service... They accommodated my busy schedule & made time so do a great job…read moreevaluation of my security needs ( they don't oversell ) They give you what you need. No pressure. Great value.

DO NOT GET UNDER CONTRACT WITH THIS COMPANY!!…read more They get you into a 5 year contract and the system never works right! We have had DOZENS of false alarm calls to the PD and every time they come out to fix an issue a new one pops up. The system has never worked properly and they do not have a performance clause in the contract so you can't cancel if they don't perform. We finally had to cancel all monitoring and let them bill us monthly for an unused service until our 5 year contract is up. Over the last 3.5 years we have had at least 40 times where a sensor has a low battery, a door sensor doesn't line up right or a control panel loses power and we get a false alarm in the middle of the night. Do yourself a favor and find a more reliable company that isn't into a 5 year contract auto renewal and doesn't have a performance clause in the contract. Response to Owner: We have been in contact with Jennifer Little multiple times about this issue and was told there is nothing your company is willing to do. I spoke with her myself this morning actually. Please feel free to review and get back with me if you are willing to help.

These guys are very good at their job, our system is great, the quality of monitoring is…read moreunebetable, and I work with Alexxis over here alot and she is amazing at her job making sure things are working great post-install. It doesnt get any better than these folks. Their system is very robust.

I can't say enough good things about Roy Mordechai and Eagle Security Systems. I had several issues…read moregoing on at once with my high-tech door system, including the lock and touchscreen, and Roy was able to figure everything out and get it working properly. What impressed me most was how knowledgeable he was. He understood every part of the system, explained what was happening in a way that made sense, and didn't leave until everything was working the way it should. He even helped fix Wi-Fi issues throughout my house, which made a huge difference. Roy is professional, dependable, patient, and clearly takes pride in his work. You can tell immediately that he has a tremendous amount of experience and genuinely cares about doing the job right. It is hard to find someone this skilled and trustworthy. I would recommend Roy and Eagle Security Systems without hesitation. Truly exceptional service from start to finish.

I could not be more impressed with Eagle Security Systems. I have a large home with a complicated…read morelayout and multiple entry points, which requires a complex security setup. Roy was incredibly knowledgeable and worked with us to devise a robust system that met our unique needs. He found creative ways to ensure our safety while also minimizing the budget. Our system works flawlessly, and we have total peace of mind thanks to Roy and your team. I give Eagle Security Systems my highest possible recommendation for anyone with security needs!

Terrific job by Luis in rekeying my house today. He was on time, friendly, knowledgeable and fast…read more-- in and out efficiently with no fuss or muss. Thank you!

Fast, professional, friendly service. Project requirements different than anticipated. Luis was…read moreamazing insuring open lines of communication and assisting me with choosing new locks for safety in my new home. Luis insured Installation and adjustment to door fittings, as needed, choosing high quality materials, all while patiently addressing my concerns.

Frank was prompt personable & professional. He reset my GFI's that I couldn't seem to do on my own,…read moreand replaced two outlets. I was only charged for a service call. Outstanding service I will use them again for any future electrical needs.

Frank and Arizona Discount Electric really came thru for me. I had a property that had no lights of…read morefans in the rooms. Frank and his crew in ONE day ran the wiring and installed 5 fans. Honestly, he did a very good job and was tidy too! Thank you Frank!

We've partnered with Accel Communications for our access control needs across four large Church…read morecampuses, with more on the horizon, and they've been phenomenal. The Brivo access control system they installed has transformed our security management. It's perfect for our dynamic environment, offering the flexibility and scalability necessary for our growth. This system ensures our campuses are secure while allowing appropriate access for staff, volunteers, and visitors. Accel Communications has demonstrated remarkable professionalism. Their team showed a deep understanding of our unique requirements, providing solutions that align perfectly with our mission. The installation process was seamless, and their expertise was evident throughout. Their customer service is outstanding. We've always received prompt responses to any questions or issues we've encountered. Whether it's addressing a minor hiccup or planning for future expansions, their support team is always ready to assist, making everything feel manageable. For small businesses, churches, or organizations with multiple sites looking for reliable, user-friendly security solutions, I can't recommend Accel Communications enough. They've not only secured our campuses but have also empowered us to focus on our community rather than security logistics. Thank you, Accel Communications, for your incredible service and for being such a vital part of our growth. We're excited to continue this partnership as we expand. Services offered: automatic door lock/ unlock, keypad entry, card/ badge entry scanner. Remote lock and unlock capabilities which are really helpful when you are away from office but need to let a vendor or contractor into a specified door. They also offer security monitoring/ surveillance systems. Summary: I would highly recommend Accel Communications if you are a small to large business that needs to automate locking/ unlocking doors and manage security access into buildings. Accel Communications is fast to respond and they do jobs the right way every time.

From the owner: Accel Communications is a Phoenix-based security systems integrator with over 30 years of…read moreexperience delivering commercial-grade fire alarms, access control systems, CCTV surveillance, and low-voltage solutions. We specialize in designing, installing, and maintaining custom security systems for businesses, government facilities, and educational institutions. As a licensed contractor, we bring expert-level integration and responsive support to every project. Our commitment to safety, technology, and customer satisfaction makes us Arizona's trusted security partner.

We had an existing sound system from the original homeowner that did not work. Rayn was able to…read morecome in and utilize our existing speakers with an added speaker, subwoofer and other smart devices to make the system work. Additionally, he was able to hide everything like our amplifier and DVD player from view in a piece of our furniture so no stacks of devices or wires everywhere! He also added outdoor speakers and an outdoor subwoofer around our pool. He also reorganized our AV cabinet and connected our home offices with ethernet for faster internet speeds. Now our whole house has great sound and internet that we can control from our phone app or the system remote. We are very pleased!

From the owner: Smart Home Technologies holds over 40 years combined experience in Audio, Video, Home Theater,…read moreAutomation, Alarm, Surveillance, And Networking. We have the tools and experience needed to provide the best quality products and services needed to get your job done! Smart Home Technologies has been serving the valley for over 10 years.

I just had the pleasure of Tyler's professionalism and networking expertise. I reached out as I…read morewas switching my home office to Ubiquity and needed several access points, the Dream Machine Special Edition and a 16 port switch installed. Not only was he timely and very knowledgeable, his pricing is fair. We're already planning my next phase with a full Savant system and 8 UNIFI protect cameras. Thank you again and I'll see you soon.

Hired True Control to fix our home internet. Cox internet had very sporadic reception for years…read more We had them out for repairs 3x last year. Tyler was at the house when Cox came out to do the last repairs and made sure they didn't miss any issues along our line. 3 months later we have not had one outage. We used to have several a week. He also upgraded our equipment. We have since had more automation added to our home. 10 stars.

I have used AAA for 3 business and 1 home location for over 10 years now. I have always had great…read moreservice and quality work from this company and the call service they use when an alarm sounds is very quick and always professional. Sure there are the big guys like ADT and COX etc. but when you need to talk to someone at those places, you get an hourly employee that may or may not care. When you talk to AAA, you get people that have a vested interest in the company so you always feel like you're getting someone who does care. I myself am a small Arizona business owner and prefer to use other local businesses when I can. With AAA, you won't be disappointed.

Horrible customer service. Takes way too long to set up. they keep transferring from one person to…read moreanother. 2 weeks and still no set up. NO call back. Moving to another company ASAP. Why should a simple switch to another office take so long especially for an existing business customer. Just sad.