They scheduled an install appointment. Never called, never emailed, no showed. I even tried…read morecontacting them and they ghosted me. Concerned as the guy who showed up during the quote took my debit card information down on paper. Will be canceling that card. Would not recommend.

In May 2024 we met with several home security companies because of substandard service from the…read morecurrent provider. We initially met with Erik Schaff who discussed with us a detailed plan for our home. He gave us a proposal which was reasonable and well thought out. Immediately after signing our contract he had his technician install the new components in one day and we had security without any lapse in security services. We have had one minor incident which was immediately addressed and fixed by Wesley Winget their technician. Based on our experience with Erik and Wesley, I can highly recommend JPG for any home security and consulting services which you might need. Richard Juel

DO NOT GET UNDER CONTRACT WITH THIS COMPANY!!…read more They get you into a 5 year contract and the system never works right! We have had DOZENS of false alarm calls to the PD and every time they come out to fix an issue a new one pops up. The system has never worked properly and they do not have a performance clause in the contract so you can't cancel if they don't perform. We finally had to cancel all monitoring and let them bill us monthly for an unused service until our 5 year contract is up. Over the last 3.5 years we have had at least 40 times where a sensor has a low battery, a door sensor doesn't line up right or a control panel loses power and we get a false alarm in the middle of the night. Do yourself a favor and find a more reliable company that isn't into a 5 year contract auto renewal and doesn't have a performance clause in the contract. Response to Owner: We have been in contact with Jennifer Little multiple times about this issue and was told there is nothing your company is willing to do. I spoke with her myself this morning actually. Please feel free to review and get back with me if you are willing to help.

These guys are very good at their job, our system is great, the quality of monitoring is…read moreunebetable, and I work with Alexxis over here alot and she is amazing at her job making sure things are working great post-install. It doesnt get any better than these folks. Their system is very robust.

I could not be more impressed with Eagle Security Systems. I have a large home with a complicated…read morelayout and multiple entry points, which requires a complex security setup. Roy was incredibly knowledgeable and worked with us to devise a robust system that met our unique needs. He found creative ways to ensure our safety while also minimizing the budget. Our system works flawlessly, and we have total peace of mind thanks to Roy and your team. I give Eagle Security Systems my highest possible recommendation for anyone with security needs!

I can't say enough good things about Roy Mordechai and Eagle Security Systems. I had several issues…read moregoing on at once with my high-tech door system, including the lock and touchscreen, and Roy was able to figure everything out and get it working properly. What impressed me most was how knowledgeable he was. He understood every part of the system, explained what was happening in a way that made sense, and didn't leave until everything was working the way it should. He even helped fix Wi-Fi issues throughout my house, which made a huge difference. Roy is professional, dependable, patient, and clearly takes pride in his work. You can tell immediately that he has a tremendous amount of experience and genuinely cares about doing the job right. It is hard to find someone this skilled and trustworthy. I would recommend Roy and Eagle Security Systems without hesitation. Truly exceptional service from start to finish.

Brent Nordstrom of ARCO Lock & Security was knowledgeable, helpful, & got our home security…read moreoperational. He took the time to explain not only the system, but also the app to manage our home security remotely. Thank you.

Fast, professional, friendly service. Project requirements different than anticipated. Luis was…read moreamazing insuring open lines of communication and assisting me with choosing new locks for safety in my new home. Luis insured Installation and adjustment to door fittings, as needed, choosing high quality materials, all while patiently addressing my concerns.

Frank was prompt personable & professional. He reset my GFI's that I couldn't seem to do on my own,…read moreand replaced two outlets. I was only charged for a service call. Outstanding service I will use them again for any future electrical needs.

Frank and Arizona Discount Electric really came thru for me. I had a property that had no lights of…read morefans in the rooms. Frank and his crew in ONE day ran the wiring and installed 5 fans. Honestly, he did a very good job and was tidy too! Thank you Frank!

Scott did an amazing job of installing our security system! He also gave us a very thorough…read moretutorial. Well done!

Was pretty frustrated. This company prewired our home. We even purchased a fairly expensive vac…read moresystem through them. Was told they would help connect things after close. I contacted them having every intent to pay something. I was presented with a $5,000 estimate for things I didn't need or want and no interest in coming to connect my system to their pre wire. I was able to find another company to finish the job that was fair in price.

We had an existing sound system from the original homeowner that did not work. Rayn was able to…read morecome in and utilize our existing speakers with an added speaker, subwoofer and other smart devices to make the system work. Additionally, he was able to hide everything like our amplifier and DVD player from view in a piece of our furniture so no stacks of devices or wires everywhere! He also added outdoor speakers and an outdoor subwoofer around our pool. He also reorganized our AV cabinet and connected our home offices with ethernet for faster internet speeds. Now our whole house has great sound and internet that we can control from our phone app or the system remote. We are very pleased!

From the owner: Smart Home Technologies holds over 40 years combined experience in Audio, Video, Home Theater,…read moreAutomation, Alarm, Surveillance, And Networking. We have the tools and experience needed to provide the best quality products and services needed to get your job done! Smart Home Technologies has been serving the valley for over 10 years.

I just had the pleasure of Tyler's professionalism and networking expertise. I reached out as I…read morewas switching my home office to Ubiquity and needed several access points, the Dream Machine Special Edition and a 16 port switch installed. Not only was he timely and very knowledgeable, his pricing is fair. We're already planning my next phase with a full Savant system and 8 UNIFI protect cameras. Thank you again and I'll see you soon.

Hired True Control to fix our home internet. Cox internet had very sporadic reception for years…read more We had them out for repairs 3x last year. Tyler was at the house when Cox came out to do the last repairs and made sure they didn't miss any issues along our line. 3 months later we have not had one outage. We used to have several a week. He also upgraded our equipment. We have since had more automation added to our home. 10 stars.

I have used AAA for 3 business and 1 home location for over 10 years now. I have always had great…read moreservice and quality work from this company and the call service they use when an alarm sounds is very quick and always professional. Sure there are the big guys like ADT and COX etc. but when you need to talk to someone at those places, you get an hourly employee that may or may not care. When you talk to AAA, you get people that have a vested interest in the company so you always feel like you're getting someone who does care. I myself am a small Arizona business owner and prefer to use other local businesses when I can. With AAA, you won't be disappointed.

Horrible customer service. Takes way too long to set up. they keep transferring from one person to…read moreanother. 2 weeks and still no set up. NO call back. Moving to another company ASAP. Why should a simple switch to another office take so long especially for an existing business customer. Just sad.