I went to Dr Stiller to replace my old breast implants…read more After the surgery my breasts were uneven. With one larger than the other. I was so disappointed! I addressed my concerns with Dr Stiller and he agreed to another surgery to make the breasts the same size. I didn't want to have the surgery again! After the second surgery, but again my breasts were uneven! I don't want to go through another surgery, so I am going to have to live with uneven BREASTS once again! I was also left with a horrible scar under my left breast! I do not recommend Dr Stiller!! I also decided that I wanted to do micro-needling done on my face to even out my complexion. OMG! It was one of the worst experiences I've ever had! Following my procedure, my face looked like a road map with the pigment uneven with spots all over it. I shouldn't have had it done. The esthetician's room was very dirty and gross! I went to my Dermatologist, and he is helping me with my complexion which takes several months to even out my skin tone!! My Boyfriend went to Dr Stiller's esthetician to help with his Rosacea. She recommended several expensive lotions that did nothing and his Rosacea was worse than ever! We are so disappointed and she should not ever be allowed to touch another humans face!!

This has been my 3rd round with them and every time I have feel they really care and take good care…read moreof me. NEVER had bad experiences. Kelly has always been the best and made sure I get the right care. Dr. Stiller has a big heart and I feel does really care for his patients and want them to be happy at the end. All the front desk and nurse have always check on me and been so sweet. I will always recommend them.

Beware of the clinic and Dr!!! I was left with scars so bad I had a revision at Plastic Surgery…read moreNorthwest (who are fabulous). Cost me 27,000 to fix what Dr. Lundeby did to me! I hate I have to give 1 star to finish this review. Wish it could be Negative stars.

Run! You will get what you pay for unfortunately. I had a lower face lift. When I went to get…read morestitches out at one week, it was very lackadaisical & sloppy. The nurse left stitches in which had to be taken out by my provider. After calling Shape office, it was stated that the bump in the bottom of my jaw was still healing and to call in one year for the healing to be complete. Guess what, even more stitches were left in in other layers. They offered to remove them for another fee! Not!! Run. They do not care. Double check the certification of the physician...it will cost more to get things repaired :(

Five stars to Aveda in River Park Square. I stopped in for…read moresome tea and to get some non-irritating makeup remover. It's expensive ($18), but it is your EYES. Who wants to mess up your eyes? I digress... As I was perusing the store I noticed a flyer featuring free facials. Who doesn't want a free facial? So, I signed up expecting a "facial" for five minutes. Well, friends, it was totally spa quality and I got over an hour of personal attention- full facial, hand massage, full makeup afterwards, aromatherapy, tea, etc. My skin felt awesome and it was a really personalized, no pressure situation. I recommend their Pure Privlidge rewards program if you shop there because it adds up quickly for freebies of full size tea or other products. I like that they engage locally too- I noticed a Spokane Riverkeeper fundraiser as well. Thanks for the great customer experience!

I lived many years in Pullman, WA, a college town located 90 miles south of Spokane. For fun and…read moreexcitement, I would often visit Spokane and because I have been an Aveda user for nearly 25 years. I would always visit this store when in Spokane. I no longer live in Washington and because of COVID I have not visited many Aveda stories recently. When I tried to use some of the many Privilege points online, I discovered that the Aveda corporation had eliminated points of anyone who had not purchased an Aveda product in the past year. (For the record I had purchased some Aveda products but the store in Carmel, CA could not access my account so I was not credited). So I had to call the this Spokane store because the online customer service said they would have my account number. Long and short of it, I spoke with Andrea at the store. She was amazingly helpful and was able to get my points reinstated (which were many) and rather than go back online, I just purchased my products from this store over the phone. I always liked this store because they always hired nice and helpful people. Next time I am in Spokane I will visit this store again. Great products, great store staff. Thank you Andrea.

I needed to run a quick errand downtown, so I figured I would stop into Sephora to finally get the…read morefoundation I ran out of a while ago. I had my baby and 6YO with me, so I knew this needed to be a quick in and out. When I arrive, I realize I can't even remember the shade I previously had in this foundation. I tell my 6YO "hang tight right here with the baby, I'm going to go talk to that employee right over there" (it's a nightmare navigating the narrow aisles with a stroller). As I'm walking up to the associate, I'm about to catch her attention when another lady approaches her at the same exact time as me, asking her question a split second before I could get mine out. No problem at all, I can wait. I know this associate could identify I was patiently waiting by, but it seemed like she was intentionally avoiding me and as I hear my screaming baby across the store, and don't see any other associate available, I calmly and politely say "I'm so sorry to interrupt you guys, but my baby is crying over there and I just need help with some Haus Lab foundation when someone gets a chance". This associate didn't even make eye contact with me when she said "yep, wait a minute" with a hand gesture as if to tell me to stop talking. Okay, sure. I went back over to my baby and 6YO, unsure if she was going to get someone to help me. As I'm standing there for quite some time, she brings the other lady over to the same exact aisle I'm in and starts color matching her. She never acknowledged me once, while I'm trying to soothe my crying baby, hoping to get a quick sample so I can be out of there. I understand she was helping another gal, but a simple and assuring "I will help you as soon as I can!" would have made a world of a difference. It's clear I was an inconvenience to this associate. I'm still standing there with my children as she walks away with the other lady. Several minutes pass and I'm approached by another associate asking "have you been helped?" I calmly say "no, sadly it seems like I'm being ignored". She happily helped me find my shade and I was out of there within minutes. But I will say, I've never felt so disheartened leaving a Sephora before. This was an awful experience, and I am not looking forward to visiting this Sephora location again.

Carrie at First Impressions is very talented! Fairly reasonable compared to other salons. I go…read moreevery 7 weeks and always pleased.

I did a lot of research and loved her work. I was especially particular because I was getting…read moremarried and didn't want to worry about the results. I really wanted a very natural look. I could not be happier. The results are exactly what I wanted. I would highly recommend. I was also especially impressed with how Jennifer handled a woman that came in while I was there for my eyebrows. The woman came in yelling about not being happy with her eyebrows and Jennifer remained calm explained that she has tried to make things right with her including touch ups but the woman was still not happy. Jennifer then tried to hand her money offing her a partial refund but the woman screamed she didn't want charity and refused the money. I don't know that anything could have made her happy. I did see her eyebrows and honestly didn't understand why she was upset but Jennifer remained calm and continued to try and make things right. After the woman finally left. Jennifer composed herself and made sure I was ok and apologized for the disruption to my appointment. I don't think she could have handled it any better.

I had Irina wax my brows and she did a lash lift and tint. I'm very pleased with the outcome of…read moreboth. It was the first time having my lashes done, so I didn't know what to except, but she was very gentle on them and did a fantastic job. Now I just wake up with curled lashes that look like they have mascara on them and I don't have to do a thing :) I highly recommend

I had an appointment scheduled with them and then just a couple days before my appointment I…read morereceived a message stating "WE NEED TO CANCEL THIS APPT. Our clinic is no longer seeing general dermatology patients effective immediately. We are referring patient to schedule with Dermatology Specialists of Spokane, Rockwood Dermatology downtown and Dr. William Wray, north Spokane." Highly unprofessional and with little regard to their prospective patients. Don't waste your time.

Not sure where to begin. I'm a natural redhead and have spent my life in dermatologists offices. 5C…read moreis the most service-oriented, thorough office I have ever had the pleasure of visiting. I just finished up my second appointment and am so grateful for their highly-professional services. Desiree has treated me both times, and she is AMAZING!!!!! I highly recommend!!!

I have gone back and forth about writing a review here but after giving it much thought, have…read moredecided that letting others know about my experience is ultimately a good thing. Two years ago, I purchased a Groupon for Tumescent Liposuction on two areas at Aesthetic Rejuvenation by Dr. Brecht for my upper arms. I want to preface this review with the fact that Dr. Brecht did say at my consultation that a lot of the "fat" on my upper arms was actually just loose skin and indicated that I may need something more like an arm lift, where the hanging skin is removed. All of my pre-op appointments with Dr. Brecht and her team were fine. I found them to be accommodating and more than willing to answer any of my questions. The ambiance of the office is quite relaxing too. My surgery was on November 5, 2015. I began to notice that something was wrong a few days after my surgery. For some reason, my left arm was tremendously more painful than my right and the two of them even looked different. My left arm looked as though there were stitches right above my armpit. There was dried blood. I truly, truly felt as though something had gone wrong with my left arm (and I still feel that way).  Worried, I called the office a few weeks later and Dr. Brecht called me back personally. She indicated that there were no stitches and that it was normal for one side of the body to heal better than the other, that since I am left handed that may be why that side is hurting more than the other, that you cannot begin to see your final results until at least 3 months into the healing process. She said that nothing had gone wrong during the procedure. At my first post-op appointment on November 21, 2015, I mentioned to Dr. Brecht again that my left arm looked considerably different than my right. Again, she said that it is normal for the arm to look like that and that I shouldn't worry until 3 months post-op. At my second post-op appointment on January 9, 2016, I mentioned the issue with my arm again to Dr. Brecht. We were just over the 3-month mark and I was still concerned. Her answer was that I shouldn't be concerned until 3 months post-op. I was a little concerned that she said that, as 1) we were past the 3-month mark, and 2) how did she not know that? When I told her we were past that mark, she opened my chart, was quiet for a minute, looked up and said it was 6 months that I should wait. So. Here I am. Two years later. Still concerned. Still wishing I knew what went wrong with my left arm that day. As Dr. Brecht had mentioned, the procedure did not remove the loose skin and I am okay with that. Despite the bit of loose skin, I am very pleased with the results of my right arm. However, running my hand over my left forearm, you can feel actual indents, as though some of the muscle was sucked out somehow. You can see these indentations if you look at my arm. There is a deep line down my arm, as though I was cut and it is scarred. The color of my skin on my left arm is even weird.  I lost faith in Dr. Brecht the day she told me at my 3-month appointment that it was normal for my arm to look like that until 3 months post-op. I did not go back. I would not recommend others for this type of procedure. Her unwillingness to recognize that something looked off on my left arm shows that she does not truly care about her patients. ‌

Surgery date: July 2nd, 2020…read more So the world started falling apart around us, and I had this "a-ha!" Moment where I decided I was finally going to get a breast augmentation. I'm 25 for some background- and had my first child at 19. Breastfeeding in combo with my fluctuating weight really did a number on my breasts- something that made me self conscious for years. One thing you've got to know is that the breast augs aren't performed with general anesthesia and in a lot of ways it is better that way. Dr. B used a numbing "breast block" in combination with some medication for pain/relaxation (I don't remember what they were but I had already showed up dosed up, that by the time I arrived to my surgery day, I felt like I was walking on clouds lol) so the other meds were for further relaxation and rightfully so. Even though I couldn't feel pain, only pressure from the implants, I got a little squirmy. I've seen reviews about people complaining about getting cuffed to the bed by their wrists, but as it is an AWAKE procedure, it's for everyone's best interests. I was, during the operation, consumed with emotion, but was comforted and told that I'm looking great and I'm in good hands. My emotions were both fear that I wouldn't look good and happiness that I just might! I put all my trust into my doc! Dr. Brecht even had no qualms about exchanging my previously decided 650 cc implants for 600 cc, and I'm so glad she could accommodate that because anything bigger than what I have now would be a little too big. This is perfect. Per the doctor's orders, I wear my compression bra alllllllll the time, eat a well balanced diet high in protein, and work out lightly without bouncing or lifting anything over my head. Ellipticals are your friend! The follow up appointments were so nice. I almost didn't make it to my first one the day after because I was so sore but my awesome boyfriend got me there and took it really slow. The staff at aesthetic rejuvenation understood whole heartedly and urged me to come in but to take my time as to not hurt myself! I don't look back on my surgery and think "wow that was almost a week of pain" because it was a week of me being cared for and pushed for the end result. Something I'm used to as an athlete. I want Dr. Brecht and the whole staff to know that I'm healing so well and feel like a million bucks. It'll only get better with time! One thing I would let a first time breast aug patient know is that in order to look like that girl you see on instagram or come even close to it, you've gotta go through some ugly stuff. I was wheeled out to my boyfriend after surgery and he looked terrified!!! He said I looked like I had "really been through it" but that's what any invasive cosmetic surgery will do. The pain was so bad for me, but I think it was worse for me than for others because I live a very active lifestyle in combination with weight training and my chest muscles that the implants were placed under I know for a fact were really tight! I came prepared to surgery day with all of my pain killers, anti-anxiey meds, antibiotics, etc that the doctor prescribed so I was all set to be dosed up for a week! It's all worth it I promise! If you can suck it up to being awake for something like this, it's pretty exciting. I also wanna mention that I appreciate an all female staff! I felt 10x more comfortable without a man telling me what would look best on me, which had happened at other consultations. Dr. Brecht let ME decide and I have zero regrets, only happiness! She's been available round the clock via Gmail for all of my questions and concerns and her staff are very personable as well. Like I would go out to drinks with those ladies that's how personable they are. Thank you Dr. & staff!

Great customer service and convenient curbside pick up. Wish others didn't park in the curbside…read morepick up area. It delays the process for others. Order pick up has a convenient dressing room to try on items and return them on the spot it they don't work for you. Hannah at the Estée Lauder counter is so attentive to my needs and picked the right color for my foundation. She lets me know when favorite products are on sale.

Mens shoe department. I was recently shopping at the mens shoe department with my adult son…read more There were three people working in the department. Not one came over to ask us for help. We finally went and asked for a size. The young man went to the stock, room came back and said nope we don't have that size, not try a smaller or bigger size or anything, we than found another shoe asked him for the size, he brought it out handed it to us, not even offering to help us. Just lazy young people who don't care.