*This review is alleged according to my own experience. This review is my personal and honest experience with Merrick Brosky. No statement was written with intent to defame Merrick Brosky, Dr. Chesnut or those at Clinic 5C.* First off, getting the preliminary paperwork to be considered a candidate required multiple follow up phone calls, voicemails are not returned. I waited 2 weeks after leaving a voicemail before I called again, I should have stopped there. Following the receipt of the preliminary questionnaire to see whether I was a candidate or not I had to call multiple times to get my appointment scheduled because voicemails are not returned. I answered the preliminary questionnaire in great detail and compiled all the information into one complete pdf that included pictures dating back 10+ years. When I received the email response with the proposed treatments and estimate cost it was fatty stem cell injections with multiple laser treatments. I have no doubt that Dr. Chesnutt's costs are an accurate reflection of the quality of his work; however, due to the fact that the procedure estimate was a fraction of the amount used for a house down payment I elected the option to receive 50% off the cost if I saw another provider within the 5C office. Again, no shade but this is the reality of many Americans right now and the cost of living crisis. The only reason I can justify allocating such funds from my budget is because I was in desperate need of advanced care to get back to living, dating, and building a life. My scars on my skin have significantly impacted my quality of life. I wasn't aware that in choosing this option that I would be receiving a lower standard of care. It was evident soon after the appointment began that none of the details on the reason for my visit or proposed treatment had been communicated with Merrick Brodsky. Fortunately I had the compiled pdf with pictures on my phone and I was able to bring it up in my appointment. After I informed Merrick Brodsky on the reason for my visit and the proposed treatments that I was seeking I was told that lasering would make things worse and provided another topical. There was no discussion on the fatty stem cell injections that were proposed as a treatment in the response to my preliminary questionnaire. I was referred to clinic 5C and Dr. Chesnutt from the last dermatologist I saw because he believed that cosmetic services that could have been provided in the office would be the next step to help with my scarring. Had I wanted another dermatology appointment I would have gone back to the original dermatologist that referred me, I didn't come in and drive across town for a dermatology appointment. Due to my contacts in the industry, I'm aware that fatty stem cell injections would still have been a viable option and treatment, but again Merrick Brodsky bypassed my comment on this. I asked how my appointment with him was any different than an appointment with any other dermatologist, which he responded that he was a dermatologist and said I was welcome to see another provider next time. Your patients are your customer. Again, what is all the gate keeping and preliminary questionnaire about with the proposed discount if there is no internal communication? For an office with the desire to be perceived as a boutique style, advanced, and high end location there needs to be an improvement on communication or creation for information workflow. I also asked for any pictures on the topical suggested showing improvements in how it was being prescribed to me and was told there was none. That's odd, I've been prescribed dozens of topicals and every provider was able to articulate or share evidence based images and information with me on why they thought the prescription would help. I grew up in Spokane and moved back in 2021, I have a large fitness social circle and have maintained contact with many individuals I grew up with. Prior to my appointment I asked for feedback or knowledge regarding clinic 5C. As I mentioned earlier, I was referred by my last dermatologist, and he was the first dermatologist I had given a try in years. He was the first dermatologist who listened to me, educated me on his approach, and understood my concern. It's all about the approach, had Merrick Brodsky done his due diligence to inform himself on the reason for my visit and taken the time to explain why he was diverting from the proposed treatment I might have been willing to go the distance and put my trust in him. I was already skeptical after receiving feedback from those in my circle. Again I trusted my dermatologist and put the feedback in the back of my mind. It was suggested that I ask what safety practices are put in place to ensure that lasers don't get used over the same area of skin as it can result in permanent scarring. I am also aware that the consultation fee made it hard to keep appointments. $$$$$ read more