First of all communication is terrible. You can never talk to a live person and there's plenty of…read morepeople working there. My appointments were always messed up. I'm not happy about the way. My surgery went and then to try to talk to him afterwards they gave me a minute and when I emailed them back and they never returned my call so I would not recommend them.

My husband and I have been very impressed with the quality of care here. We come for annual skin…read moreexams. They always are able to make back to back appointments for us. They are quick, efficient and professional.

They were efficient, got the job done, and performed health checks that other doctors did not do in…read moremy past. I had been with Kaiser Permanente for many many years, and never got the attention that I got here. Only complaint is that the doctor was Stoic, and had nothing pleasant to say. Although, she did provided many samples of skin care products and sunscreen. I appreciate all that, but a little bit of friendliness goes a long way. Maybe small talk, etc.

Scheduled appt over 6 months ago as a checkup to original visit. Told me 3 days before appt that…read moreinsurance hadn't approved it which gave me no time to fix. Went there with the thought I'd pay out of pocket. Gave me a range up to $300 but wouldn't give me an actual price. It was to look over my body for any skin cancer. No treatment. They wouldn't give me an actual price so I walked. Poor service.

Takes forever to schedule an appointment, 7 months to be exact. Staff is condescending and rush…read moreyou. Dr Brittney Urso spent all but 5 minutes examining me didn't want to see any photos of my rashes, seemed incredibly inconvenienced that I was even there. Rushed out the door. I wasn't asked if I had any other concerns or questions. Don't waste your time go somewhere else. Felt like a high school in there.

I've tried a few dermatologists in the area and am grateful I finally stumbled upon Dermatology…read moreSpecialists of Spokane. I've always had great experiences here and feel like the care and attention I receive from Dr. Urso is top notch. She's professional, knowledgeable and fast, and I trust her and her team with my health-which is something I never felt in other offices. The receptionists seem to be hit or miss when it comes to their level of friendliness but I'll ignore that for the quality medical team.

I submitted inquiries several times over the past year and never received a call back, so I…read moreeventually gave up. Then, randomly, I received a call a couple of months after my last inquiry and was finally able to schedule my first full body skin exam. The assistant was friendly enough, but I could tell she seemed frustrated that my appointment was toward the end of the day. When Taylor came in, she was very kind and personable, but the actual exam was incredibly brief. It lasted less than five minutes and did not feel very thorough for what I expected from an entire body skin check. I left wondering whether this was simply because they were at the end of a long day or if this is their normal process. I would have given zero stars if it weren't for how friendly Taylor was. A few days later, I received a call from someone involved with the other side of the business. Unfortunately, that interaction was even more disappointing. She was condescending and rude when I asked questions, and once again, communication and response times were extremely frustrating. I wish I had read the reviews before scheduling. If you're looking for a thorough appointment, attentive care, and a welcoming front office experience, this may not be the place for you. Very disappointed with the overall experience.

First, I had to wait for 35 minutes in the lobby until I was called back. The medical assistant…read moreMia is a doll!! She's the best thing about this place. Had Mohs surgery on my shin and was outta there in 4 hours. Doctor called me at 7:30pm to check on me...of course I was fine...the local anesthetic had not worn off. Next day...no bueno! I was in severe pain....like a 7 or 8! For four days!! My husband called doctor, but he never called back. I was able to talk to Nurse Ratchet at the triage and she refuse any pain medication for me...I only wanted some relief for 2 or 3 days....they dug pretty deep into my leg! So I cried for three days, unable to walk, hubby got me a walker. Left another message at triage on third day (Sunday) and nice female doctor called me back relatively quickly..she was very nice, but at this point, I was able to tolerate with Tylenol. Texted picture of my swollen red leg. Told it looked good. Anyway, all that said, I believe the Mohs surgery was done very well; it's the aftercare and compassion/empathy that really turned me off. I'm dealing with stage 4 lung cancer (non smoker) and just don't want to have to deal with indifference.

I had an appointment scheduled with them and then just a couple days before my appointment I…read morereceived a message stating "WE NEED TO CANCEL THIS APPT. Our clinic is no longer seeing general dermatology patients effective immediately. We are referring patient to schedule with Dermatology Specialists of Spokane, Rockwood Dermatology downtown and Dr. William Wray, north Spokane." Highly unprofessional and with little regard to their prospective patients. Don't waste your time.

Not sure where to begin. I'm a natural redhead and have spent my life in dermatologists offices. 5C…read moreis the most service-oriented, thorough office I have ever had the pleasure of visiting. I just finished up my second appointment and am so grateful for their highly-professional services. Desiree has treated me both times, and she is AMAZING!!!!! I highly recommend!!!

The skill of the injectors is amazing - they are really great at their art. They have taken years…read moreoff my face. It is pricey (just like everywhere) so I highly recommend you check in with them around Black Friday/early December for specials as we as in May/June.

I received services from the injector Kailey at Valley Dermatology. Not only did she do a terrible…read morejob, but she completely deviated from the treatment plan that we had agreed upon. I spent over $1000 with her and I am very unhappy with the end result. Kailey originally agreed to fix my lips, but when she saw that, I left her an honest review online she refused. I actually took down the within 24 hours. I wanted to give her some grace because we all have bad days. She has done work for me in the past and it was good. She could not have been more arrogant and dismissive about my concerns. I feel the need to stand up for myself and to warn others. Please find someone else. Good luck!

I have a lot of moles. Hundreds. Maybe thousands. As in, I'm practically a human Dalmatian…read more Because of this, my paler than paleness, and multiple "is your skin blistered?" sunburns my family often points out worrisome moles while strongly encouraging a visit to the dermatologist. So, after my dad pointed out a "weird " mole on my shoulder while I was visiting, I went to see Dr. Herdener to get it checked out. Unfortunately, Dr. Herdener suggested it be removed (which I was not thrilled about, but I'm also a fan of better safe than sorry). So did I trade the big, ugly mole for a big, ugly mole-shaped scar? Not even close! Somehow the good doctor managed to magically stitch my shoulder up in such a way that other than a slightly pale mark, it's as if the mole was never there. I really appreciate that while he's a doctor, he's also aware that aesthetics matter. I've been to other dermatologists since, and I can say for a fact (based on a few *lovely* scars) that not all of them are as careful or considerate. Thanks Dr. H!

I love visiting Crafted Beauty and they take such great care of my skin and keep it looking…read moreyouthful. From the time you step in the door of this beautiful salon, you will be warmly greeted by Kathryn, Joy, Jenae or Hailee. Melissa is professional and skilled for advice, treatments, Botox... and I love that she doesn't oversell but prefers you to look your best not over filled. Next a Diamond Facial by Jules. Jules literally has magic hands. She makes me glow! And I love her extra little touches at the end, sunscreen, lip gloss and she even combs your brows! Not necessary but such a nice touch! I highly recommend Crafted, you should try it!!!

it is always a remarkable experience with Melissa and her team. Glowing results, the best customer…read moreservice and most personalized care!

I am a 59 year old woman and i take good care of my skin. I have wanted a CO2 laser ablative…read moretreatment for years; i finally did it at Clinic5c and i am so glad i chose them. The doctor who did mine is a Fellow gaining experience at the clinic and she is remarkably talented and skilled. A CO2 ablative is a big experience with downtime necessary, and the clinic staff and and Dr. Altmann were attentive and professional while being sensitive to all my concerns. I'm 5 months out from the procedure and my skin has never looked and felt better. The price was more than reasonable too. I am so glad to be a patient at this clinic and i highly recommend them for your skin care needs!

I think everyone needs to watch Botch on tv. It has many…read moreexamples of Drs. performing medical procedures that are not licensed or qualified to perform . Anytime you go under anesthesia of any type of it you need to make sure you are with a board certified anesthesiologist and they never leave you alone. They are by your side, watching you during the entire procedure from start to end.. As far as a dermatologist performing such extensive plastic surgery I would be very careful with that. You need a board certified facial plastic surgeon. And if. you're having any type of eye procedures I highly suggest you go to a ocular plastic surgeon. It's not worth the risk when the knife can cause a lot of damage and unfortunately, in some cases cannot be repaired. Please be careful. Do your research. Dig deep only go to a board certified plastic surgeon that specializes in surgery and a board certified ocular plastic surgeon for any type procedures on your eyes.