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    Active Auto Group

    4.1 (17 reviews)
    Open 9:00 am - 9:00 pm

    Services - Active Auto Group

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    Thanks Ivan for a smooth transaction. My 98 Lexus GS 400!
    Francisco R.

    It shocks me to see negative reviews when I had a great experience. Thanks to Ivan I was able to walk out of the dealer with my 98 Lexus gs400. He was very professional and sold me exactly what was on the add online. I know i wasn't buying a brand new car but for the year, the car was well taken care of. He was honest about everything and what I liked the most is that even after a month of purchasing the car he followed up with me. Asked me how was the car and if I ever had any issues I can always call him. Thankfully the car is running great. I drive the car 3 days a week to work. I am very happy with my purchase. If any one is looking for a car in todays market I recommend you call Ivan. He has a good inventory of cars on his lot and man all his cars look great. His prices are very fair. You have many dealers who are charging way to much. Stop looking elsewhere and give Ivan a call.

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    8 months ago

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    1 year ago

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    4 years ago

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    2 years ago

    Very good service answers questions with full detail I really recommend coming here great prices and cars!

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    7 years ago

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    5 years ago

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    8 years ago

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    Review Highlights - Active Auto Group

    Not for one second hesitate to do business with Ivan he is a great sales person and a very easy going and helpful guy.

    Mentioned in 13 reviews

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    Navy Federal Credit Union

    Navy Federal Credit Union

    (63 reviews)

    I had a surprisingly pleasant experience at Navy Federal (West Covina). The Staff Member (Kim)…read morewent above and beyond. Kim assisted my issue professionally, efficiently, and kindly. Kim spoke in a friendly tone with an exceptionally bright smile that's usually reserved for Disneyland. I arrived at Navy Federal (West Covina) on Friday (around 4:50PM - Near Closing Time). It's located at the Eastland Center, so the lot is big. Parking is easy. As mentioned, I was helped by a wonderful staff member (identified as Kim). My Navy Federal Card had been tearing/ripping lately from constant use, so on a whim, I entered the business to ask about a card replacement. Kim fixed my problem within a three minutes or less. FAST!! Despite the soon-to-be arriving closing time, Kim offered to quickly tape up my Navy Federal card. Then, once that didn't work, Kim immediately checked my ID and handed me a brand new replacement with no charge. Throughout the entire process, Kim's demeanor felt welcoming, friendly, and exceptional. Regarding the location, Navy Federal (West Covina) felt very clean and very safe. There's plush seating. And the process felt seamless. Thank you, Kim!

    Who manages this business? A simple online cashier's check for the third time has required me to…read morespend more time inside than I would like. The first time, I was the lucky customer whose system failed to print the check. I spent 40 minutes waiting for them to figure out how to print my cashier's check. On my second visit, I came in and was told by the receptionist to get in line, along with the two ladies with whom she was having a conversation. This also resulted in a 30-minute wait. Today, I came in and, once again, the receptionist asked me to get in line. At this point, I asked why I was not given the cashier's check by her rather than waiting in line for two other parties. This is the reason I order online for quick pickup. Her response was, "We don't do that here." I proceeded to get in line. Upon reaching the cashier, I was asked to swipe my card, which I should not have had to do since my initial response was that I was there to pick up a cashier's check, and I handed her my identification. Basic customer service has failed multiple times. Moving forward, I will conduct my business at the Long Beach branch, which is over 20 miles from home but conveniently located along my commute. Please fix these issues at the West Covina location, especially since your representatives play a major role in serving the military community, both on base and off.

    Newave Motors

    Newave Motors

    (5 reviews)

    I am penning this letter on behalf of Alex Rashid of Newave Motors Inc. in Irwindale, California…read more I have owned 6 Volvo's over the past twenty years and between my brothers and myself we currently own 9 of them. We always buy them used and recently I was fortunate to find my 2008 Volvo V70 wagon online thru CarGurus.com, and I mean fortunate in that CarGuru's.com directed me to Alex Rashid of Newave Motors Inc. in Irwindale, California. From the instant we spoke and throughout our entire time spent dealing with Alex Rashid of Newave Motors Inc., I felt we were part of his family and not in some abstract way but literally an integral and valued part of his family. Alex Rashid of Newave Motors Inc. is the epitome of what every car salesman, no every person, should aspire to be. In all honesty I found Alex Rashid of Newave Motors Inc., First and Foremost, to be an incredibly knowledgeable professional who, in all our dealings, was a beyond generous, exceptionally giving, extremely trusting, trustful, truthful, honest, good, kind, thoughtful, caring, patient, humble individual and a stellar human being, who was an immense and comforting gift and inspiration to me and my wife in a world that sometimes offers otherwise and these are truly only the bare bones of what words might best describe Alex Rashid of Newave Motors Inc. Deeply fortunate, forever grateful, beyond thankful, deeply blessed, the most fortunate for having made his acquaintance, are similarly a few words I would use to describe having met and done business with Alex Rashid of Newave Motors Inc. of Irwindale CA. and his precious wife Fatana who, as I said above, both treated my wife Kelly and me like long standing parts of their family. Once again let me say what a wonderfully refreshing experience and a sincere blessing it was, from the moment we spoke on the phone with Alex Rashid of Newave Motors Inc. to our first meeting, and throughout the entire process of purchasing our newest Volvo family member. Want more? Then go see Alex Rashid at Newave Motors Inc. today and please tell him that his brother Kenny and his sister Kelly sent you! Thank you, Sincerely, Kenny and Kelly Mitchell Studio City, CA.

    Newave Motors is a Dealership I've never experienced before! Such nice honest caring people I've…read moremet in my life. I've bought a couple of Cars on a Dealership ship and experience there service but Newave Motors is the next level I've never seen. Such a high recommendation to buy your next car with them. If low on credit or money, they honestly work with you and your time. I've bought a Lexus ES330 Diamond Edition with low money I had, they made it worked, but mostly love there customer service! Check them out as soon as thinking buying your next car!

    Active Auto Group - car_dealers - Updated May 2026

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