My EV warning light came on several times and I was having issues with the charging on my Ariya…read moregoing offline. After having a horrible experience at Carson Nissan the week prior, I made my appointment at GG Nissan. The Service Advisor, Kaleb, listened to my concerns and kept me informed in a timely manner. I was relieved to hear that they had two EV Service Techs on site. Turned out that my battery failed the load test and had a bad cell. Luckily, the 12 volt battery was still under warranty so it was replaced. I also appreciated Justin, who was approachable & answered my questions regarding service authorization. Victoria, the cashier, was professional and explained my bill to me. Big thanks to Ace who made everything run smoothly. GG Nissan valued my time, so I felt the team went above & beyond to ensure that I was a satisfied customer unlike the other location. Moving forward, I look forward to giving them my business.

Bring your car to another Nissan dealership. This service center charges me for services and "found…read morenothing wrong" when I brought it in for a system error. They told me they ran diagnostics and just needed to jump my car. Less than 24hrs later the same issue happened again. I brought it to another mechanic and they were able to find the issue in less than 30 minutes and clearly articulate the issue to me. AGAIN, DO NOT BEING YOUR VEHICLE TO FET SERVICED BY THIS NISSAN DEALERSHIP. The service was less than courteous, I'm not expecting to make a new friend but they could at least act like they cared.

I recommend coming here great people all nice here are very helpful GOT MY CAR !!!! Yayyyy thanks…read moreto ALEX he was a great help.

Look else where the good reviews are years old the new reviews are the ones too look out for,…read moredealer doesn't give out much information prices are pretty crazy but to each their own look elsewhere

I took a friend here to see a car they had posted online. Upon arrival I was slightly skeptical as…read moreanyone would be when going to a small local used car lot. However the process was great! The owners and workers all had a great relationship and there was absolutely no pressure or tactics used to sell cars. My friend ended up buying the car and I myself bought one as well even though I had no plans to as I enjoyed the way they do business and they had a car on the lot in great shape with low miles that replaced what I currently had. The entire process was easy and they took care of all of the paperwork. Probably the quickest transaction I've done at any car dealer including the big guys and we bought two cars at the same time on separate transactions. Highly recommend to anyone looking to buy a reliable used car from a reputable and honest local business.

Before you read my review - keep these things in mind: #1 -…read moreNo is forcing you to buy a car #2 - Due diligence is always your responsibility - Do a pre-purchase inspection #3 - This dealership, like every other used car dealership - is selling USED cars - they can't disclose every single thing that the car went through and there are no guarantees - it's an implicit risk of buying used (especially older) That being said, I had a very good experience with my purchase at Hi Auto Sales. I bought a used 2006 Toyota Tundra with ~$141K miles. Just a tip for anyone who is buying a car that old - you're going to spend more money to get it up to speed - things wear out no matter what with time. Don and his wife Leyna are a wonderful duo - Don clearly takes a lot of pride in the way he runs his business and Leyna is bright, easy to communicate with and very personable. After purchasing the car, I had noticed issues with the rear door lock actuators and brought it up to Don and Leyna. Honestly, it didn't even occur to me to check because you just assume they worked fine. They were very gracious and offered to replace and fix the issues at a fraction of what it cost me. I think this is extremely generous considering the car was bought "As-is" and they had no responsibility to fix it after I drove it off the lot. I think it speaks volumes of how Don wants his customers to perceive their experience at his dealership and knows that it's a small investment for a continuing relationship. This review is NOT intended to advertise or promise anything on their behalf, but my experience with them was great and they definitely earned this 5 start review. I will definitely keep them in mind in the future should I need another car!

I bought my 2011 535i here!! This place is great when it comes to customer service and quality…read morevehicles. I didn't think i would find the car i was looking for and i actually found a better version of the car. Definitely thumbs up on that and easy buying options without any hidden fees or scams of any kind. The manager was a very straightforward person to deal with and is very business savvy when it came time to get me a loan with a bank. I got great financing with a 60 day in house warranty! I recommend this place hands down

My husband bought 2 cars from this place on the same day about 7 months ago . He did us dirty . He…read morecharged us the full charge for tags and registration for 12 months the day of signing the loan . We never received our tags . We actually got a bill from the dmv months after the purchase of the vehicles to pay for registration. We had to pay registration twice . We've had so many mechanical problems with both vehicles . They gave my husband receipts of the repairs that were supposed to be made including tuneup and oil changes, and brakes . Non of the repairs were actually done . This guy isn't honest and he is not fair in his business practices about his vehicles. We have spent so much money and time on repairs that he claimed to have already done. I wouldn't buy a bus pass from this guy , I wouldn't buy a bicycle from this guy. I wouldn't even buy a picture of a car from this place. If they say good morning, you should check and be sure you check that it isn't night . They don't even deserve 1 star . They deserve negative stars because you'll surly be in the negative if you buy anything from this place .

BS BS BS FRAUDS Saw '09 119K mls VW convertible $4,500 CarFax has 70 repair maint records TOTAL…read moreFRAUD all records show same mechanic EVERY 2-3 weeks same maintenance checked / hoodliner replaced 3 weeks after brand new car bought BS BS BS BS BS

Mike and everyone at Starz Autos are the very best. They have excellent cars, superior customer…read moreservice & great prices. Mike and staff went above and beyond to make sure I was happy and they operate on honesty and integrity. I drove 5 hours one way to purchase from Mike's dealership because they helped me through the process every step. They gave me the best deal possible on my trade in, and had everything taken care of before I drove down. The care that I purchased is everything I wanted and the quality of vehicles is second to none! They made sure I was happy with my purchase and kept in touch after the sale. If you want a quality vehicle, great prices and top dollar for your trade in, Starz Auto delivers! Thank you Mike for everything and I will be returning for my next vehicle!

"A Picture Is Worth A Thousand Words"…read more Ben Auto Haus Sells Vehicles With Previous Damage / Accidents! Please see pictures of the vehicle and the car history report (shows 1 accident reported) Is this even legal? I made contact via email and Yelp messages, and both times this dealership ignored my questions, in regards to any reported damage / previous accidents. BUYER BEWARE!!

Thank you Ben Auto and to Henry and Paul for great service and a great car!…read more I just purchased my Honda Accord from these guys earlier this month, and it was a very easy and painless process. They were very flexible with me scheduling a test drive and letting me check out the car. They were flexible with a pre-purchase inspection at the local dealership which took longer than expected, and payment and paperwork was very quick and easy thanks to Paul. Ben Auto offered a very competitive and fair price below market value for my car and no negotiation was necessary. This was my first solo serious car purchase for me and I'm very happy I found these guys. Since I bought it, the car has run beautifully over 1000 miles in the first month and there were no issues at pre-purchase inspection. Also had a clean title and AutoCheck report before purchase, and no recalls. Only a fuse and couple of light bulbs needed to be swapped in and Henry took care of that immediately with no appointment necessary. Made me feel like I owned the place. Also, don't be fooled by this humble little dealer when you show up. They may not have all the shine and "perks" of the big guys, but you'll get none of the b.s. and a great car at a great price. Thanks Ben Auto Haus!

Service is always great, they work fast and provide you with real time updates…read more We happen to come on a day they were providing free manicures and quickly signed up for our free mani. Aaron was very helpful and kind, made sure we were taken care of while we waited in the lobby area.

First off Jasmine was amazing n. 5 stars. She was kind, patient, answered questions and treated me…read morewith respect- unlike her colleagues who literally didn't even have a professional salutation at our initial meeting in the office. I went to the dealership to purchase a vehicle after reserving it online. Prior to my visit, I had been communicating with a salesperson named Raymond for several days. At no point did he disclose that the vehicle would not be available when I arrived. When I got to the dealership, I was immediately asked how much the car was worth. I found this to be an odd question since I was not selling a vehicle. I later realized this inquiry appeared to be related to attempts to increase the sale price beyond what had been advertised online. This discrepancy between the advertised price and the price presented at the dealership raises serious concerns regarding compliance with California consumer protection laws and regulations governing vehicle advertising and pricing. Consumers have the right to rely on advertised prices when deciding whether to travel to a dealership, and changing the price after the customer arrives can be considered a deceptive sales practice if not properly disclosed. I incurred the time, expense, and inconvenience of traveling to the dealership based on the advertised price, only to discover that the terms presented in person did not match what had been represented online. Had the actual selling price or required additional charges been accurately disclosed before my visit, I could have made an informed purchasing decision. I request that this matter be investigated to determine whether the dealership's advertising and sales practices comply with applicable California laws and regulations governing vehicle advertising, pricing transparency, and unfair or deceptive business practices. Throughout the transaction, communication was extremely poor. Raymond rarely returned phone calls or text messages. I had sent him several specific questions regarding the vehicle before arriving, yet I received little to no response. We had agreed before my arrival that the vehicle would be fully fueled and fully charged. Instead, when I took delivery, the gas tank was only one-quarter full, and the battery was completely discharged. This demonstrated a lack of preparation and respect for my time. I expressed my concerns related to this conduct by Yossef and he flat out told me that his conduct was legal and that his actions were consistent with your companies business standards. Raymond essentially ceased communicating with me during the sales process. He did not return calls, failed to respond to text messages, and only became engaged again when it was time to screw the temporary paper license plate onto the vehicle. After the purchase, I requested updates regarding: The status of pending repairs. Confirmation that the vehicle would be fully fueled and charged. An update regarding the condition of the tires. Written documentation confirming that the charging system was functioning properly since the vehicle had not been charged as promised. The overall experience was frustrating, unprofessional, and fell well below the standard of customer service I expected. The lack of communication, failure to honor commitments made before delivery, and poor preparation created unnecessary inconvenience and significantly diminished what should have been a positive vehicle purchase. I believe prospective customers deserve transparent communication, honest advertising, and a dealership that honors the commitments it makes before a sale.