Best experience Best…read moreexperience I love my car Emilio jr. is way better then Emilio Sr.

Best service ever!! Emilio is so nice and attentive, if you are looking to buy from small…read morebusinesses, this one is it!! They will give you a great deal and accommodate to your needs! TOTALLY RECOMMEND!!

Thank you HJ Auto Group for being a part of Sheraton San Gabriel's Grand Opening. Your customer…read moreservice is to be commended. We truly appreciated the collaboration. Event Producer: Dee Lee Designs Photographer: Clair Chang Films Actor & Actress: Jared Phillips/Tiffany Munoz Venue: Sheraton San Gabriel

Found my dream car on cars.com. Met with David who was easy to work with and highly knowledgeable…read moreabout cars. David made the buying process smooth and convenient. We worked out a great deal I couldn't refuse and I finally brought home my BMW X6. Great car, Great price, Great dealer! Thanks HJ-Auto

Probably the nicezt used car dealership I've been to. Prices were slightly higher than listings on…read morecargurus/facebook marketplace but they are professional!

Don't come! I bought a used Tesla from this dealer remotely,…read moreand honestly the experience was really disappointing. During the process, the salesperson told me in chat "black exterior, black interior." Because of that, I thought the car was black. The videos and photos they sent looked kind of gray, but I assumed it was just lighting -- since they had already said it was black. When the car finally got delivered, it turned out to be gray! The sales contract didn't mention the color, the Carfax report they gave me didn't mention it either, and the only color info I had was their written message. That turned out to be misleading. When I tried to talk to them about it, they refused to take any responsibility.

I did my research prior to coming in and I had my eyes on a set car and once I came in it wasn't…read moreexactly what I expected so I started browsing around. Thankfully they had plenty of options. Luckily Nate was there to help me out. Pretty chill laid back guy, he didn't rush trying to make a deal and didn't try to sweet talk me at all, pretty straight forward but helpful nonetheless. You can tell he sells cars on a daily. Unfortunately to get the car out the same day my credit union took a little longer than anticipated and Nate was patient enough to let us deal with that without rushing me or anything. He helped me set up the car and get everything ready and available to pick up the phone when I had questions after the purchase. No bs, no nonsense, just straight business. Don't even try to haggle they have no room for it. If you're trying to buy a vehicle and you're truly interested you'll get what you're looking for.

Worst dealership I've ever tried working with. Right off the bat TERRIBLE CUSTOMER SERVICE! As if…read morethey're doing you a favor!???? They advertise great prices to lure in customers and then hit you with FORCED ADD ONS. Prior to going in person i thought the reviews were a bit dramatic but they were actually spot on and very accurate. Didn't purchase and good thing i didn't.

They keep blaming that former employee named muggy but in reality after the guy was fired the cars…read morekept on being sold as lemons I got a traverse from them after miggy was gone and the transmission blew up and guess what these fucks gave me the run around I'm working on getting a lawyer I'm not forgetting about this shit at all. Not to mention the same thing happened to my sister at this place

If I can give this place 0 stars I would! I had purchased a 2016 ford explorer in less than a month…read moreI had transmission issues!!! They told me everything was working everything was fine etc. they didn't want to be responsible for anything even though the truck broke down during the 30 day warranty! Another thing they had told me they would contact me when my stickers came in from my plates && they never did I had to call them to follow up with that && when I called they had told me they had been there for weeks! WEEKS! Mario is very unprofessional && rude af. This man doesn't have any type of manners towards woman please don't come && buy any cars from them! SCAMMERS is what they are vale auto sales literally valen verga disrespectfully

Really happy with the whole experience. The car drives great, and the process was smooth and easy…read morefrom start to finish. Definitely satisfied overall.

Saw an ad on marketplace for a 1998 Honda Prelude and was interested, which then lead me to Active…read moreAuto Group (No longer are under Forza Motors) and Ivan was quick to respond. After discussing what day and time to meet, and over the course of waiting for Monday any updates or questions I had he would respond positively. Once I got to the dealership Ivan greeted me and we went to go see the Prelude. Looking around the lot from what I could tell Ivan took care of the vehicles he had, they were detailed from what I could tell and were very organized. When looking over the Prelude he let me look over everything, trunk, touching all the buttons, and there were some problems but just small things like the powered windows not working but I was purchasing a 20+ year car. After that we worked the final process out and now am currently waiting from confirmation from my bank and soon be able to pick it up! There's also a foosball table inside the store but I never got to use it. Ivan told me the store is family owned, and I would recommend purchasing your first vehicle, second, or third vehicle here because the service and communication with Ivan just can't be compared to regular brand dealerships better Update: The car had a check engine light come up but it was just minor like spark plugs and cables needing to be replaced. Just keep in mind some of these vehicles are old and depends on whoever the previous owners were of the vehicle you are interested in

Stay away from here. Completely lied about the condition of the car and sold me a car they…read moreknowingly knew was unsafe to drive and did not disclose any issues until after I had purchased it. Would rate 0 stars if I could

It great service ...working with erick and Saul in credit.. It was a breeze. And they always treat…read moreyou with the most respect.

We had a good experience. My wife and I are super happy with the cute little blue Citroen 2CV we…read morebought from Victoria yesterday. Victoria is super nice, very professional, and easy to work with. We found the cute little car on Facebook and then I called them to make sure it was worth the long drive from Ventura. The car was ready, we drove it around for a while and then made our deal. Thank you! Victoria, Ventura and all the lovely staff at the car lot.

Mario is the best, he help us buy a truck and gave us a good price. I recommend this dealer ship…read more100%

Nelson was my salesperson and he was tremendous! I ended up purchasing a car that needed minor…read morethings done to include installation of new Apple CarPlay. He hustled and got everything done several days ahead of schedule! This dealership is no nonsense and gets things done quickly and efficiently! Reach out to Nelson and he will take care of you! He's a cool guy and a good communicator!!

Just got my new car from New PBB Auto and honestly my experience was beyond great! Nelson was…read moreextremely kind, genuine & helpful throughout the whole process. When I first got there, he had the carfax report already in hand to go over with me. I was able to really take my time & inspect the vehicle and go on a thorough test drive. He wasn't pushy or impatient at all! He even had me take a short route on the freeway to just to get a feel of the highway in my car! You literally never see that much attention to detail from car salesmen these days! Definitely going to be referring my family & friends to New PBB Auto from here on out! 5 stars across the board!