1. MC Motors

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    El Monte, CA

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    MC Motors

    3.0 (4 reviews)
    Closed • 10:30 am - 7:30 pm

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    Premium Autos - El Monte

    Premium Autos - El Monte

    (92 reviews)

    To begin with, they have the world's most annoying AI answering system. I called because I was…read moreinterested in a Kia Niro EV and wanted the out-the-door numbers before driving an hour and a half to see it. I was told a sales representative would call me back with those numbers. When she called, she had an attitude from the beginning and didn't even introduce herself, so I had no idea who I was speaking with. I asked for a sales representative, which seemed to upset her, and she eventually told me she was the sales manager. I still never got her name. Nevertheless, I wanted the car. It was basically perfect for what I was looking for, so I asked for the OTD price. She gave me a number somewhere around $16,000-$17,000 for a vehicle listed around $12,500 and said the final number could go up or down depending on the tax rate. In my experience, the tax rate doesn't fluctuate enough to explain several thousand dollars on a car at this price, so naturally I asked for the breakdown showing the selling price, taxes, registration, dealer fees, add-ons, etc. I asked her to send me the breakdown before I drove an hour and a half to the dealership. She refused. When I asked why, her response was essentially, "because I don't want to." She then told me I could "get a piece of paper and write it down." If she had actually been providing a complete itemized breakdown over the phone, fine, but she wasn't. She was throwing out a total thousands above the advertised price while refusing to provide anything in writing showing how she arrived at it. At that point, I asked to speak with someone else. She clearly didn't like that, and her attitude continued to get worse. Eventually, I asked for a manager and she again told me she was the manager. I clarified that I wanted whoever was above her, and she told me there wasn't anyone and that she was the general sales manager, or something along those lines. So I asked if I could speak with someone below her because, at that point, they had to be able to handle the situation better than she was. She refused to let me speak with anyone else, so I ended the call. The most frustrating part is I was already sold on the car. I had waited hours for the callback because this Niro EV was exactly what I was looking for. I wasn't calling to waste anyone's time or haggle over every dollar. Assuming the vehicle passed my pre-purchase inspection and the numbers checked out, I was prepared to make the drive and buy it. Instead, a deal that was basically already closed was ruined because a rude sales manager couldn't recognize that she wasn't the right representative to close it and simply pass me to someone else. Asking for an itemized OTD price before making a three hour round trip especially when a car listed around $12,500 suddenly becomes $16,000-$17,000 is completely reasonable. A written breakdown and a professional conversation probably would have resulted in a sale.

    They purposely ran over this kitty Tuesday, September 29th around 6:30pm. I live in the apartments…read moreright in front and saw when he moved the car at the back and ran over the kitty to leave it to die over night.

    Forza Motors - The price that was listed on the vehicle.

    Forza Motors

    (47 reviews)

    TL DR, "Ivan" was extremely rude and a sleazy salesman that endangers his clients. Do not buy the…read morered Mazda Protege5 that is for sale (or rather any car that is for sale here) To my credibility, this is not the first Mazda Protoge5 that I have owned, I have done top to bottom maintenance on this kind of car and am not naive nor a novice to this vehicle. That being said, I will detail the pre-test drive issues I found with the car. For starters the glove box handle was broken. Just straight up missing. When I asked how do I open the glove box, "Ivan," said "here let me open it for you." He then proceeded to finger the broken glove box, prying at it to open, where he never got it open, and then just moved on. The roof rack trim is cracked, and on this kind of car this can result in water leaking into the cabin and causing mold to build up. Before the test drive I turned on the ac to test its functionality. The belt that drives the ac let out a loud squealing. I asked him "So whats up with that" and he remarked "its just because you just turned on the ac, it will go away." During my test drive I noticed that the seat belt light does not shut off despite all passengers wearing their seatbelts, I don't even begin to know why. Another problem I noticed is that the shifter linkage needs rebuilding, the shifter is "floppy" and does not return to neutral, you can literally throw it side to side and it will stay there. The two major problems with this car are ones that I consider dangers to the client. The clutch is almost gone in this car. The clutch is "all the way to the floor" meaning the diaphragm spring in said clutch is wearing out. I asked him when the clutch was replaced, he responded that he did not know, this means it is probably still the original 150k mile clutch. The most dangerous of them all is the brakes. I notice that when braking, all of the linkage and body of the car shakes, this means the rotors are warped or severely worn down. This is an EXTREME safety hazard. DO NOT BUY THIS CAR. When I asked him when the brakes were last replaced he claimed that his shop had replaced them. I asked "the pads and rotors, or just the pads" he said "both." Intentionally lying and risking the safety of the client. What bothered me extremely is that when I asked to test drive the vehicle "Ivan" said "look man, I am busy, the price of 5000 is firm if you aren't going to pay full price don't even bother wasting my time" (The audacity of this dude I swear). I drove an hour to purchase the vehicle, and after being extremely mislead, this "Ivan" was not even willing to negotiate. Overall, in my experience with this "Ivan" and the Active Auto Group was not only disrespectful, but downright criminal. Do not even consider buying a car from here. As similar to the other individuals leaving reviews, I was blocked shortly after leaving his lot. This is in an attempt to prevent negative reviews on his Marketplace account that would hurt his pr. I know this "Ivan" will probably respond with some cookie cutter pr rebuttal trying to devalue or dismiss my review. That is because he only cares about making a quick buck at the expense of the safety of his client. Do not be mislead, do not buy a car, do not waste your time, do not risk your life. Also suspicious that on Yelp the name of this location is "Forza" instead of the actual name of "Active Auto Group."

    Really happy with the whole experience. The car drives great, and the process was smooth and easy…read morefrom start to finish. Definitely satisfied overall.

    MC Motors - usedcardealers - Updated October 2026

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