Had the pleasure of Alfred doing our business taxes and he was quick, efficient and trustworthy. We…read morefound our CPA! Ps The coffee was delish!

I worked with The Agency, LLC for tax preparation services over the past two years and communicated…read moredirectly with, the owner. I paid funds that were intended to be remitted to the California Franchise Tax Board (FTB), and I received written confirmation from Alfred acknowledging receipt of that payment (which I documented via screenshot). Weeks later, I began receiving past-due notices from the FTB stating that no payment had been applied. After contacting the FTB directly, they confirmed they had no record of payment. Despite my documented proof that the funds were received, I was given repeated assurances from Alfred and team over several months that the issue was being handled, yet I was never provided a claim reference number or documentation confirming that payment had been made despot me asking multiple times. As the FTB deadline approached, Alfred told me my funds would be sent "Thursday or Friday," even though the deadline was that Saturday, leaving virtually no margin for error. When that deadline arrived, Alfred sent an email citing a family emergency along with an unsolicited photo showing a bleeding head injury as reason he couldn't send my requested funds back. I found this inappropriate and unrelated to resolving a business matter involving tax funds and a state deadline. Ultimately, it was only after I clearly stated I would proceed with legal action and formal reporting that the funds were finally returned, allowing me to pay the FTB directly and avoid further penalties. It should not require this level of escalation to resolve a tax payment issue. Alfred is very charismatic, which initially builds trust. However, based on my experience, I strongly encourage anyone considering this firm to reconsider. Note: I was repeatedly referred to as a "VIP client," which created an expectation of professionalism and priority handling that was not reflected in how this matter was ultimately addressed This situation was prolonged, unnecessarily stressful, and avoidable.

would like to take a moment to write an honest, sincere, and genuine review about Second Chance…read moreFinancial. Back in 1998, when I was trying to purchase a house, I needed help repairing and improving my credit. That's when I met an incredible team at Second Chance Financial -- John, Karen, and Wayne. From the very beginning, they treated me with kindness, honesty, professionalism, and genuine care. Thanks to their help and guidance, I was able to buy my home back in 1998. Now, 28 years later, I find myself reaching out to them again for assistance, and to my surprise and gratitude, Karen and Wayne are still there. That alone says so much about the dignity, integrity, and stability of this company. It shows not only how they value their clients, but also how they treat and respect their employees. What always made them different is that they never treated me like "just another client." Over the years, they would occasionally call simply to check on me and see how I was doing. That level of humanity and compassion is very rare today. If anyone needs honest and trustworthy help with their credit, I truly recommend Second Chance Financial. These are good people who genuinely care about helping others rebuild and move forward in life. Thank you, Karen. Thank you, Wayne. And may God bless the memory of John, who is no longer with us. Your kindness and help will never be forgotten.

Wayne is very knowledgeable and responsive. He managed and cleaned up our FICO as if they were…read morehis. He improved our scores beyond what we need to refinance and save money. Thank you, Wayne,

My husband and I have been working with Jorge for about 7 years now. We went to him for some tax…read moreissues we had at the time, and he helped us work through the process by easing our stress and answering all our questions. Jorge is professional, courteous, and very knowledgeable. He has continued to help us through all our major life changing events. Even when it's not tax season, he will answer any questions. We will continue to work with him.

I have been using Tax Resolve Partners for almost ten years and I would highly recommend! They are…read morealways very easy to work with and offer great service. What I appreciate most is they take the time to go though all the details and answer all my question to prices the best result!

They are the best of the best!!! They are knowledgeable…read moregreat customer service and they go above and beyond. Sandra helped me increase my credit score almost 200pts!!!!! Thank you to this team!!! Highly recommend

My financial advisor recommended Sandra and Jeff to me so I can fix my credit profile. Credit is so…read moreessential to our everyday life. Within one month, my credit score has gone up 10-15 pts. In the consultation, Sandra will looked at your credit profile to tell you if she can help you or not. Fun fact: they also guide you into helping you build your business credit! Thank you, Sandra & Jeff.

A+ very easy to do. Had a few collections. I wanted to clear up and decided to take action by…read morechallenging was on my credit report.

I had a great experience with Luis. I had alot of negative credit from past accounts which delay my…read morehome buying process. I wasnt able to get loan until I got my credit resolve a friend recommended Luis within a few months I managed to get everything off my credit and was able to buy my house

Art helped my wife and I buy our first house in 2016, which we still live in today. He was…read moreextremely patient and took the time to walk us both through the process from beginning to end. As first-time home buyers, we probably needed a little more hand-holding than most others, but Art was extremely helpful and professional from beginning to end. He was also very communicative and answered our calls, text messages, and emails promptly. What I liked most about Art is cares and adds a real personal touch to his services. He never tried to pressure us into making any decisions we weren't comfortable with, just to make the sale. He didn't to try overextend our budget. He listened to our needs and only showed us houses that met our criteria. Highly recommended.

Art D. helped my family recently with real estate services when we needed to sell my parents' house…read moreafter they relocated to another part of the state. He applied his financial planning expertise to the home-selling process and provided insightful reports, clear explanations, and thoughtful guidance. Thanks to Art, we were able to get the best price possible and at the right time.

I recently worked with New Hope Consulting and their service was great a lot of detailed info that…read morereally helped me eliminate debt that had been on my credit for years! Extremely friendly and highly recommend to everyone!

New hope Consulting helped me greatly improve my credit score and receive new credit cards in less…read morethan 30 days

After much consideration I decided to go with Me. Terrence Fantauzzi and couldn't be happier with…read moremy decision. Extremely knowledgeable and helpful. Great quality of work from him and his staff. Best price I found as well. I was extremely surprised and very happy of my chapter 13 outcome. I would recommend him to all my friends and family.

I hired Terrence in 2016. It's now 2021 and I'm still dealing with complications from the…read morebankruptcy. As they say, the cheap is expensive. You get what you pay for. Do it right the first time.

Don't go here. Apply somewhere else. I clearly remember asking my loan agent that I need…read moreinsurance on the loan in case I ever get let go or hurt on the job. Well, I got hurt on my job twice one from a previous loan and one from my current loan. Both times I was told that I didn't take out the insurance when my insurance agent told me "he hooked it up". I got changed the insurance fees but it was not for that specific plan. Don't believe them and always read over what you're signing.

My boyfriend called in regarding changing a payment date and had questions over their fresh start…read moreprogram and they have and without neither mine or my boyfriend's approval they ran our credits. If I could rate 0 stars I would. I also have confirmation from the OMF in my area that says we denied the credit check.