Just bought my 2026 Nissan Frontier from Devin Sierra Nissan, and the experience was honestly…read moreawesome. From the start, the staff was friendly, relaxed, and not pushy at all. The whole process was smooth and way less stressful than I expected. No games, no pressure, no wasting time--just straightforward and professional service. I walked out feeling confident and excited about my new truck, not drained like most car-buying experiences. If you're in the market for a new car and want fair pricing and good vibes, I definitely recommend checking them out. I'd come back here again without hesitation. Devin my salesman was super awesome! Can not thank him enough.

We recently went into the dealership to go over some lease return options and the rep Eddie was…read moreextremely helpful, nice and very professional. Most reps are pushy but Eddie has a pleasant and intelligent way of dealing with customers. Next time there ask for Eddie!

I used to go to knight Claremont for my services, but these guys were close by home. It was so much…read moremore convenient. My vehicle has gone through quite a lot of up and downs. These guys already knew my car since they went through it all with me. I appreciate all the effort that your team has put into my car.

This review has been totally earned by Stephanie Zaldivar for this dealership's service department…read morealone. She is pleasant, courteous, respectful and knows what she is talking about. She shows up to do her job. It has been an absolute pleasure meeting her and trusting her with my cars. If it weren't for her, I doubt that I would keep coming back to this dealership to service our cars. Now you know....... Happy holidays everyone!

842 Alpha St Duarte, Ca is the new location so it's across the street from old spot. Excellent…read morecustomer service and you'll find the parts needed

Don't sell your car to this place. The owner asked you on the phone what car you have but don't…read morecome and look at the car and once he tell his man to pick it up he change his price and says he mistakes the car name and lower his price. He don't transfer the title to his Auto store and tell you he will help you at first. You need to make sure you to asked to transfer before you sell it to him and make it clear. He promises you a lot at first then later trick you. He then act rude and mean to you and give you a hard time not wanting to transfer the title for tax purpose and will not sign the paper to transfer. Be careful if you a girl selling your car to him. He a very dishonest man. Thomas is his name and he the owner of Silver Star Auto Wrecking.

Having John be my dealer was amazing! Nice guy, easy to talk to, honest, and doesn't feel like he's…read moreforcing you to buy anything. The Tacoma I bought from him was in amazing condition. I drove around for 3 weeks and all the Tacoma's I looked at were pretty beaten up. John got quality products and quality personality. Definitely recommend buying from him if he has what you like! Thanks John!

Such an easy car buying experience. John had the car I wanted, great deal, no haggling, no add ons,…read moreno hidden fees. He was easy to get ahold of and communicated with me frequently before, during and after. I was there a total of about 45 mins with test drive and paperwork. I utilized in house financing and he worked with my credit, which is important because I maxed out a lot of my credit cards during Covid, and have been furloughed for months before I got my new job. He totally understood and worked with my situation. I love my car, and I'm happy I took a chance on John & Car Hub and he took a chance on me. I can't wait to pimp my new lil ride.

The Covina Kia dealership management seem to care about providing good service and followed up with…read moreme post contract signing; however a lot depend on the sales person and perhaps the finance manger. With regard to sales personnel, Helmer Mejia (5 Stars) is the guy to ask for; he was responsive, followed up well and most importantly he was transparent / honest about the numbers and followed through with all that was discussed. Once you get into finance, be sure to go over all the numbers that were discussed / promissed and everything should be fine.

This dealership has the worst customer service I've ever experienced…read more Over the years, I've purchased 10 brand-new vehicles, and three of them were from this Kia dealership. Unfortunately, each experience reinforced the same impression: the service and parts departments have little interest in going the extra mile for their customers. On top of that, their service and parts prices are significantly higher than what I've encountered at other dealerships, without providing a level of service that justifies the added cost. Because of my repeated experiences with this dealership, I will never purchase another Kia. I sincerely hope I never have to, but this dealership has completely changed my opinion of the brand.

So Far so good, We found them online while lounging on our couch. Never left the couch until they…read morecame to us delivering our vehicle. Their Seamless team. Urgently found the vehicle we were looking for text messaged us videos of all the perks of this vehicle. They were attentive to us even when they were trying to lock down the financing. Never made us wait. Signing papers online, dealing with the finance manager. They never pressured us to buy extra things. When we declined they moved on. They took our trade when dropping of the car and now were Rollin' in our new LINCOLN NAVIGATOR! Thank you to Richard our eager and thorough salesman, Emanuel the manager who worked the numbers like a pro and Leslie the Finance manager who got the paperwork done quickly and efficiently. THANK YOU ALL FOR A DELIGHTFUL AND EASY CAR BUYING EXPERIENCE.

2020 Ford F250 lariet6.7 Powerstroke…read more Arriving at the service dep, the young service advisor asked what we were doing today, I answered a recall, mentioning I usually take the truck to GER Diesel for oil and more, "I haven't had a good experience the last few times at this service department" He quickly said, "Why don't you take it back to GER?" and laughed. I responded that I would, but I am required to bring it here for the recall. Already a lack of respect for customers, but this is very comment at this location. The truck has been parked in the back lot for over four hours now, " the truck has a factory GPS, something that was not mention to this service advice in his training, truck was setting for 4.8 hours with no progress. The recall involves updating the PCM. How do I know? Because it's common sense to look up how long the recall would take. I asked for a senior advisor that I won't mention the name, when I asked for him, this young advisor told me there is nothing he can do that I can't do, so I gave her an opportunity to get this done his way one thing led to the other end up driving by five hours later and I saw my truck parked on front. Nobody called me and told me the vehicle was done. I asked to speak with the manager and after a while, I found him and I relay my message and my bad experience at this service department Nobody wants to take time and write bad reviews but if I can help someone not go through this issues. I would consider this review successful. Called the service department many time but the misery continues when nobody answers the phone, very incompetent dealership. I don't recommend this place for any business.