Sam was great very patient took me through every step of the way to get me into this beautiful…read moreMercedes. Very pleased with the service they go above and beyond to make sure you're taking care of.

total scam. bought a 2016 Volvo off of them, and it needed $5000 worth of work. tried to use the…read morewarranty I bought for $2000 to cover some of it. the warranty company refused any coverage on the car. I have been stuck fixing my car since I bought it. thanks a ton royal cars! you royally fucked me

Want to go ahead and thank Pavel & Stacy at CA Auto Mall, bought a car roughly two weeks ago and…read moreit's been the easiest purchase I've made. Stacy contacted me on a Sunday to gather my info and fill a credit app. The following day I showed up to the dealer Pavel helped me finish the process I was in and out of the dealer within less then 30 minutes with the car I was searching for with a good monthly payment. Thank you CA auto mall, highly recommend.

Customer service was amazing, Pete and Kia were friendly and knowledgeable. All the inventory they…read morehad was very nice and clean they had a big selection of vehicles I bought the car left to work and came back when paperwork was ready to be signed.

Terrible company. I can't wait to be done with them. Everyone goes through hard times and all these…read morepeople do is harass and send threatening emails. They put my vehicle out for repossession for 1 month behind (yes that's my fault) but they weren't even willing to wait 2 more days until I get paid to clear the balance. (423.00). I will never recommend them to anyone.

I wish I could give this company 0 stars!! am writing to express my extreme dissatisfaction with…read morethe recent handling of my auto loan. Credit Concepts sold my loan to Premier Auto Credit without my consent or prior knowledge. Had I been informed, I would have paid off my loan directly through Credit Concepts. Since this transfer, my experience with Premier Auto Credit has been unacceptable. Their customer service is unprofessional and ineffective. Communication is nearly impossible representatives are difficult to understand, and emails go unanswered despite repeated attempts to obtain information about my loan. Instead, I receive harassing texts and emails with threatening language, which is completely inappropriate. When I request to speak with a supervisor, I am simply redirected to another representative who offers no resolution. Based on numerous reviews and my own experience, I'm not the only one who feels this way about them. Frankly, I would be embarrassed to work for a company that treats customers this way. Collecting payments is understandable, but there are professional and respectful ways to communicate. Harassment, condescension, and inappropriate behavior such as male representatives making personal comments are unacceptable. My loan had been paid off and I have my title yet they still call, email and harass me constantly asking for payment. Ice should investigate this building, and the company and send these Spick's back where they belong. I strongly advise others to avoid doing business with Premier Auto Credit. My experience has been one of the worst I have ever encountered, and I will continue to pursue this matter until it is resolved properly.

I wish I could give them 6 star . I been in market For BMW…read moreand I went All over to find the best Deal and I found Auto Mart Galley and I have to say These Guys Are awesome with their Friendly Customer service . They Spend hours To explain me the different between series which most of dealers Don't . So If you Need any kinds of car they Have the best deal guaranty . A Big Thank to Auto Mart Gallery .

Best possible deals, quick and easy process, and the main thing friendly and honest environment. If…read moreyou need the best deals in town my highly recommendation is Auto Mart Gallery. Thank you.

Great cars and great service came in saw the car and drove…read moreit home shoutout to Daniel Oropeza for the help and service.

It was a hassle to get the deal done because I had bad credit but they worked with me and patient…read moreand helped me through it all. I went to over ten dealers before this one trying to haggle a deal but these guys had the best price period. It's definitely in your best interest to check them out if in the market for a newer car. I worked with Daniel and he was great but the whole staff was friendly.

Thank you very much Jazmin Landaverde For going over and…read morebeyond for helping me with my loan application and getting me approved in a timely manner thank you very much for all your help definitely recommend Jazmin at usc credit union HSC

Extremely frustrating experience with USC Credit Union. I went in to update my address and was told…read moreto do it through the app instead. That same weekend my account was hit with fraud, and I was later told that changing my address online caused a delay in getting my new debit card due to a "cool-off period." When I went back to the branch, I was told the opposite--that it didn't matter how the address was changed. It's now been over a week with no debit card, late bills as a result, conflicting information from staff, no reply from the branch manager, and even a 15-minute hold that ended with a disconnected call. The only helpful person through this entire ordeal was Maria--she was great. Overall, very disappointing customer service during a stressful situation.

Excellent experience! The team at AutoLux Sales and Leasing was professional, friendly, and very…read morehelpful throughout the entire process. Everything was smooth, clear, and easy from start to finish. Great customer service and a pleasure to work with. Highly recommend!

The first car I bought from this company was a Toyota Prius and that was back in 2016. Then I…read morebrought my wife there and eventually my two children. I hope that I will bring my grandchildren someday) My family bought at least 10 cars from Autolux and in all cases we were absolutely satisfied. This company definitely deserves special treatment. They are professionals. See you soon

I've been coming to Kia of Glendale for the last 3 years, and every time, they don't disappoint!…read moreThis is my second review but truly if I wrote a review for every 5-star experience I've had, I'd dominate the reviews. This year's visits were especially frequent, with emergencies like replacing tires and fixing my brakes, on top of getting my regular service. I swear I'm not the worst driver on earth, but even if I was, I know I'm getting star service . They make sure I'm seen quickly and efficiently every time. Despite surprise emergencies, they follow through with great service, even as walk-ins! I usually work with Juan or Rod in the service department. Juan: 15/10 for fast service and making me feel like a VIP. He answers calls/texts quickly and finds ways to help, even when I'm in a pinch. When my tires were worn out (twice), Juan got me in that same day. I appreciated this so much, especially when I told him I was leaving for a trip that day! He always shows me videos of what's wrong so we can discuss a game plan for repairs. He explains costs upfront before they start, so I'm never surprised by crazy charges. When I come for service, he's very transparent and walks me through what might need fixing outside the regular service, and what we can probably wait on. If you're looking for kindness, efficiency, and honesty, Juan will take good care of you. Rod: Rod was very helpful and able to get me in the same day when my brakes were shot. He was just as transparent, providing images and videos. When we found out my brakes needed more work than expected, he checked in first to see if I was comfortable proceeding. Super communicative and excellent service! Even if my appointment is with Juan, Rod always says hi and checks in with me! Alia (Finance): Alia is a homie! She's always friendly and remembers her customers, even if interactions are brief. Given how often I've come in recently (wah wah), she's made sure to offer options so I don't break the bank. She also gets your car ready right when you're checking out, so there's no wait. AND when the weather's bad (weird rain and heat waves?!), she quickly calls the shuttle so I can go home (I live nearby) and hang out with my dogs instead of waiting in the lobby. If I could give Kia of Glendale 10 out of 5 stars, I would. It's the first place I don't show up nervous, expecting surprise charges I'm unsure about. I know I'll always be greeted with friendliness, honesty, and excellent service

I regret purchasing a used Kia Sorento phev here a year ago. The first moment I had this…read morerealization was washing the windshield right after purchase when some clear stuff came off revealing a hidden crack in the windshield. I brushed it off to maybe the person who leased the car before hid something but a year in I feel like this car is a piece of junk and so is this entire operation. In the last week my car has been leaking windshield wiper fluid inside of the car from the rear window.. right into my kid's car seat. Yesterday afternoon I took my child to a lesson after school and my car would not lock! The key fob was fine and batteries are fine.. it also would not lock hitting the button inside. I looked up both issues and they're common but not due to wear and tear. Despite this, the Kia dept does not seem to be honoring their warranty and want to charge me $270 just to look at the car. I'm in a bad situation where I need my car tomorrow to take a trip.. so I'm sitting in their freezing service department being told it'll take all day with horrible loud music playing (dance party at 7:30 am is my nightmare) and a man looking at a loud video of dogs on his phone next to me. The tech told me they can put some of the battery cost into the $270 but he wasn't sure if it would be more.. I just hope they replace it. I had a Toyota before this and an Oldsmobile before that, neither car ever broke in these weird ways. Especially one year into ownership :( I regret that I thought Kia would be okay with the warranty and feel tricked. Sorry I bought one here especially. I'm sad the Alhambra location is gone now- I planned to take it there since I had been told by other parents who had Kia's to avoid this place at all costs. My experience ended with getting my car back 6 hours later- the rear window wiper fluid fixed under the warranty and not charged because they never figured out why my car couldn't lock. Now I drive around worrying when it will happen next. I appreciate not being charged and the warranty honored for the back wiper fluid.

These guys are awesome everything and anything they do is awesome. Great service great management…read moreparking sucks but it's worth it for the service they provide. Thank you very much for everything.

I love this bank. I have been with them since they were Cal national and even before that when…read morethey were fidelity federal. I am loyal as long as a bank treats me right. And, B of A is awful. I was smart enough in high school to leave them then. Why does anyone bank with them? $5 monthly ATM use fee? WTHELL? I suppose some people are masochistic and enjoy being abused, mistreated, and taken for granted. Not I. Aries fire sign in check? Yup! Anyway, US Bank is a good bank. I walked in for a deposit, the teller noticed I qualified for a free upgrade in services and benefits and took care of it for me. Good customer service at every branch I visit.