Daniel was extremely helpful! I applied for a car online, a 2025 Chevy Trax, after renting one for multiple months. The online application was quick and easy, even with a cosigner. I was approved quickly, went into the Glendale sales location to sign some paperwork and put a down payment, and it was quick and easy. The whole staff was very friendly and helpful, very down to earth, and they all seemed in good spirits, which says a lot. I didn't feel any pressure like your average car dealership experience. The vehicle had low miles, was well maintained, and was a great discounted price. I would highly recommend checking out these guys for a used vehicle read more

It was a hassle to get the deal done because I had bad credit but they worked with me and patient and helped me through it all. I went to over ten dealers before this one trying to haggle a deal but these guys had the best price period. It's definitely in your best interest to check them out if in the market for a newer car. I worked with Daniel and he was great but the whole staff was friendly. read more

Avis Car Sales - My new car. - Used Car Dealers Near Me - Glendale, California

It went well, they had what I wanted and they worked while I was off the lot to make it happen. Daniel and Jacob made the car buying experience an ease and I really appreciated that. read more

Sarkis and Gevik worked wonders to make my purchase possible under the budget that I told them. No negotiating, as much as I wanted to, made the process really easy and straightforward. Informed them that I already had a preapproved loan from my credit union and they were willing to work with them and are experienced with working with the credit unions as it is already. As a result, Gevik was able to work some magic with them and even get me a lower rate than my credit union was offering. All while still staying with my same credit union. Overall would recommend as long as you already know what you want and understanding that while they can work some magic they can't make miracles happen. read more

Avis Car Sales - Mazda3 CE with only 20k mileage and a good stating price. - Used Car Dealers Near Me - Glendale, California

They send a credit application without my consent. I didn't need one I was already approved by my bank. I clearly told them not to summit anything and they assured me it wasn't going to happen and it did. read more

Moses and Jim were the MOST professional, experienced car sales professionals I've worked with in over 40 yrs, having bought, leased cars from major dealerships. It's so refreshing to work with people in the business of selling cars who have a depth of experience as they do! Jim was thorough and knows his business! We will refer friends, clients and family from now on! read more

Be very careful shopping from this used dealership. The loan officer working there does everything to trick you in any way he can. I was sold a paint protectant that cost $599 without my knowing. Worst of all, he forged my signature. I am in the process of filing grievances with the DMV and the California Department of Consumer Affairs (DCA) for their forgery of my signature. read more

Stay away if you are looking for HONEST & TRUSTWORTHY salesman! They will try to rush you around and take advantage of you! Went to look at an SUV- Windshield was cracked, buttons didn't work in the car, the key fob was literally falling apart, and Moses didn't want to work with me on price whatsoever despite the car already being way overpriced for the condition and mileage it was in. He was trying to tell me taxes on the car are over 15% and if I wanted the cracked windshield fixed, I'd have to buy the warranty. He then told me to just fill out an application when I already came in with my own financing. I told him I'm not giving my SSN, and he said it's okay we won't run your credit just fill out the application. A BLATANT lie! I walked out right then and there! Very dishonest and predatory. read more

We bought our car here the other day, and even though buying a car is never a fun experience, Moses & Jim truly made it a pleasant experience. They went above and beyond with their customer service, worked really hard to get me to the amount I wanted and ultimately made the process feel a lot smoother. read more

I called ahead to confirm someone would be available to help me move forward with a car purchase. Avis confirmed, however, when I stopped by during slated business hours no one was there and the office was locked. I spoke with a representative from their rental services and he explained that the sales team does not follow the business hours advertised and that this is a reoccurring pattern. read more

Fred the salesman was top notch. he helped us a lot by giving us a great test drive. The car was in fantastic shape. The shop was a bit rustic but the glamour dealers had been rude and most unhelpful. Fred I wish him the best in many more sales. we did not purchase the vehicle due to I was indecisive. if you are looking ask for Fred read more

Great experience. Moses was awesome and helped me find a great car. Thank you!!!!!!!!

Although we didn't end up purchasing the vehicle from this Avis location, I wanted to give a shoutout to Fred for his excellent customer service. He was very friendly, responsive, and helpful. Would recommend anyone to purchase a vehicle from this location. read more

Outstanding customer service and pricing - very easy purchase of an immaculate car in perfect condition since it was so well cared by Avis as a rental - I would definitely recommend this dealership- from our salesman who was exceptional to the finance manager - and the car was the best deal we found anywhere too after looking nonstop for a month! read more

Bought a 2021 Chevy Malibu there yesterday with Gevik. The whole process was very pleasant with him and the Manager (unfortunately didn't take his name) being very helpful and on top of things. I got the car I wanted and 2 extra insurances included which they helped to get the rate down. I feel safe with my purchase and highly recommend Avis car Sale in Glendale. Ask for Gevik! Thanks again guys. read more

Had a great experience buying my first car with Avis thanks to Moses and Dominique. Lovely people. Made the purchasing process simple, nothing was hidden. They were very upfront about exactly what you are getting with your car. They had the best pricing for hyundais anywhere and had dropped it an additional 500 that same day on their ad (I must have been lucky). No bs price changes, what you see is what you get! read more

Unfortunately, this dealership uses false tactics to get you to buy their cars. For example, they make it mandatory for you to buy their Carefree Paint Protection and they tell you that it will cover your exterior paint in case of chips or anything to the paint when it reality it is ONLY for stains on the exterior. Also, the purchase contract says it is optional but they tell you it is not. It is too bad that they are willing to lie about it just to sell you the fake coverage just to make $500 profit. read more

The car was well maintained. it looks and rides brand new. Staff was knowledgeable and helpful. They will call you when they get the car you're looking for. Be prepared with an insurance provider that you can call with the vin number of the car you choose. read more

I was looking for a 2021 Ford Mustang Premium Convertible Red Color, Wasn't easy to find, Avis has a great inventory of used cars, they are well maintained and certified. Armen Megerdich was the sales man who found the car for me and notified me immediately, I went to the lot loved the car and got a great deal, one thing was bothering me is that the car had one key, I asked them for a second key and they said they will do their best, a few days later they called me with a brand new key programed for my car. Dominique the finance manger was amazing, she worked for my best interest and gave me the best deal I could have got. I call this a great overall experience. read more

NEVER USE THIS PLACE. THEY WILL SCAM YOU. I have already reported them to the BBU. They told me my rental in total would cost 700. When I dropped it off they charged me 1200, laughed and argued with me and refused to listen or acknowledge or have a conversation. Then a few weeks later they charged me $300 for no reason and said "we're not refunding you" laughed and hung up. Trashy people with horrible service. Makes Walmart look like a hotel. NEVER GO HERE. read more

Under new management just a few days ago! This place is run by a top notch man! Our Subaru started to fall apart shortly after Disney departure. Google said this was the closest Avis to the dealer. The sign say sales but they do rent cars and moving vans! We walked in with no notice and he hooked us up with an excellent one way rental with efficiency and kindness. His employees wife was in the hospital so rather than running understaffed, his wife was able to fill in to keep everything running smoothly. Such exceptional service!!! read more

This was one of the worst experiences as far as customer service I've experienced. If you are looking to get a car picked out for you and have to take it in whatever condition they send you to save a few bucks, this is for you. It seems like a good deal until you deal with their inexperienced sales agents over the phone, who don't know the process any better than the customer. By the time you figure out how the process works they call and say that you are only getting 2 test drives, so take what we send you or Avis doesn't want to work with you. I dealt with an agent Alex Bazzi from who knows where in the country, be careful, he got his lunch money stolen in school and wants to bully and push around the customers. Maybe you will get lucky and they will send you a car that isn't thrashed, stained, dented, chipped, and overall subpar. BE CAREFUL!!! read more

Avis Car Sales - Paint chipped and jagged all along the driver door - Used Car Dealers Near Me - Glendale, California

Is there a way to give a rating a negative number? They don't deserve as much as a 1/5. The finance manager Dominique is the rudest and most unprofessional person I've encountered. SHE made a mistake, gave me a document with a final price for a car, which by the way was not in the condition that was advertised, and then tried giving me a higher price without notifying me. Luckily, I read the fine print and realized she had changed the price. She said "the system was acting up" and she would not honor the price she gave me. I wanted to compromise, at the very least, and meet half way. She kept walking away from me, raising her voice, made me wait while she took other customers even though she promised to get me out within 30 minutes. I could give further details but at the end of the day, the nice sales person did not make commission because of DOMINIQUE. read more

Incredible service! We found an awesome car and there were no surprises. They let us test drive it immediately. We arrived early and Moses was ready and waiting. The car exceeded our expectations from our online research. Moses was knowledgeable, but not pushy. He gave us our space to decide. Dominique helped us with financing and was able to help us secure an incredible rate with affordable monthly payments. We got bumper to bumper coverage at a shockingly low price. Dominique and Moses worked as a team to get us out the door with our beloved car the same day in record time. Buying a car is so stressful and I had my two young children with me. They gave them donuts, drinks and made us feel at home. I highly recommend this dealership. Thank you Moses and Dominique for helping our family find and purchase our dream car. read more

Overall a good car buying experience. The car was a little dinged up but for the price, it was fair. Expect a 12-15% addition to the price you see online because of taxes and title fees. They do try to sell a $499 optional paint protection fee. The finance manager says it's mandatory but it says optional on the paperwork. If you tell them to "show me where in writing it says it's mandatory", they'll eventually take it off. If you come here, you have to speak to Moses. He is honest, funny, and a good guy. The other sales men didn't seem as good. The car drove fine and seems to be running fine for now. Hopefully it stays that way for a few years. The body is a little dinged up but what do you expect from a used car. Overall, it was not a bad experience and glad there weren't really any extra dealer fees tacked on to the price. Will recommend for a used daily driver. read more

Great Service! I came by on such a short notice but Moses was able to arrange everything for me within an hour. Very personable staff who actually seemed to listen to what we had to say. After a thorough look through our car, we decided to purchase. The only thing is that they do not accept personal checks, so if you are planning to pay in cash, make sure you bring a cashier's check with the out-the-door price. Overall a great experience. read more

excellent used cars. Nice clean and very well taken care of. I bought two of my daughters cars from avis.

I had the pleasure of working with Moses during my recent purchase of a 2021 Mazda 6 at Avis, and I must say that his service was exceptional. From the moment I walked in, he was friendly, professional, and attentive to my needs as a customer. Moses took the time to listen to my preferences and requirements, and he guided me through the selection process with great expertise. He was knowledgeable about the various features and options available in the Mazda 6, and he answered all of my questions with clarity and patience. I am extremely satisfied with my purchase, and thankful for making the process such a smooth and enjoyable experience. His customer service was top-notch, and I would not hesitate to recommend him to anyone looking for a new car. Dominique who is the finance manager was extremely awesome and made the purchase fast and easy as well! Overall very satisfied with this establishment. read more

I am giving Avis a 1 star review bc I received this letter in the mail 2 weeks after having my vehicle. There was no phone call prior to this notice or an communication from the dealer. The letter is dated for March 27th and I received it March 31st there were 3 business days before I received the letter in which I could have been contacted. After having a mini panic attack and gathering myself I called my lender to see if there was anything wrong with account there wasn't. Then I called my sales person and asked if there was something that was wrong with my contract he said he would call me back. I then called the number on the document and when I called Dominique she stated that there was nothing wrong with my account that if after 10 days the lender doesn't respond to them that they have to send out this letter. Another letter explaining this would have been amazing or even yet and email or a phone call. Her only excuse was "oh we've been busy." I understand being busy but this letter caused me unwarranted stress that is not necessary right now. We are in the middle of a pandemic life is hard as it is. I was afraid I was going to be without a car once again after finally having saved up enough money to purchase one. This lack of courtesy or communication on their part is unacceptable and I would not recommend. Another thing when I first went in to view the car only one of the representatives was wearing a face mask everyone else was simply indoors pretending that there isn't a pandemic going on. I asked one of the representatives if he could cover his face since he was in very close proximity to me and his response was "oh I get tested every week" as if that's important. I am happy with my car but did not need the level of stress that this letter gave me. The lack of communication and consideration for the buyer is where I draw the line. read more

Avis Car Sales - Used Car Dealers Near Me - Glendale, California

Unprofessional sales call. Petty tactics to keep a vehicle from being sold by their own company in another location. Lied about the vehicle being sold so the Colton location couldn't take credit for the sale, forcing anyone who wants the car to come to their location. No consideration for the customers inconvenience. Armen is a man child. His screeching voice over the phone while making immature jokes is the most obnoxious thing next to chalk scratching. Grow the hell up. read more

Danny O. and the sales staff did a great job, were very friendly and extremely attentive to my car buying needs. The process was fast and smooth from start to finish. I couldn't be happier with my car. Thank you, Danny! read more

Avis Car Sales - 2019 Ford Fusion (Titanium) - Used Car Dealers Near Me - Glendale, California

Update to prior review: My original Salesman Sal Did contact me and they made me a second key for my vehicle that I bought from Avis. I do appreciate that this was done but it did require me to make a trip to Avis for their key vendor to make me a key and remote, I live far and it only happened due to my complaints and effort I had to make. I am glad I got it so I won't have to stress if anything ever happens to my key but it still was a inconvenience when this could have been agreed upon when I first bought the car, something I asked for and was met with excuses, I attached a new pic with 2 keys now!!! Woot Woot read more

I would give them a zero if I could. I was interested in buying one of their cars and called to inquire about the car. The sales person was friendly on the phone. He wanted me to come down right away. I told him I did not have a ride. He suggested I Uber 25 miles to the sales office. He sent me texts saying that his manager wanted to know when I was arriving. For about a week he kept texting me several times a day until I finally told him that I had decided to buy a new car. He made some snarky comment. That was three weeks ago. To this day I get a text with just a period in it from him. Somehow he thinks he is taunting me. Overall unprofessional, pushy, and rude. If you want a used cars salesman from Central Casting, then,by all means, this is the place for you. read more

Avis Car Sales - Text I receive periodically to apparently annoy me. - Used Car Dealers Near Me - Glendale, California

Called salesman Geif and he had the car in stock. I let him know I wanted to see it and was very interested in it. I arrived he brought the car out for me to test drive. I told him I had my financing already he had my fill out the application and printed the forms. He let me know they couldn't take over 5k on card so he let me borrow a car to drive to bank and get cashiers check. I came back the papers were ready I signed and left. What a breath of fresh air I had been to other 3 other dealers and had been pushed into pre installed upgrades. He offered me all these items and when I said no moved on. No hard sale no push to use their financing!! It was so fast and low stress I will buy more cars from him. Thank you Geif for being a great sales man!! read more

Amazing buying experience with Gavik!! Moses was very helpful as well. When we saw the car we wanted wasn't exactly what we thought Moses was very quick to find the next best which ended up being what we bought. No pressure to pay dealer accessory or anything that would be unnecessary. Would definitely recommend buying a car here! read more

Car smelled like an ashtray. Asked for them to detail the car and get the smell out. They said no and I was told "it was a rental, what do you expect". Asked for a reduction in price since I have to pay to get the smell out. That was a NO too. Asked if I would get a full tank of gas and was only given $30(1/8th of a tank). If you live out of state you will pay for 2 registrations (CA and your state). Even after I asked specifically if it would be registered in my state and they said YES. I didn't want the paint protection that is optional but was told it is not an option and had to get it. I WOULD GIVE THE A 0 IF I COULD read more

Avis Car Sales states on their website that they will bring a car to the Avis location of your choice. When I arrived there was only 1 party ahead of me, and only 1 agent. Painfully slow service, a complete waste of my time. I had arranged for a test drive through Avis used car sales. My confirmed, scheduled test drive was from 12 noon to 2 p.m. I arrived at 12 and had to wait 15 to 20 minutes to get served because there was only one representative working. Once it was my turn, the representative advised me that they close at 1 p.m. on Saturdays. She asked if I was aware of that. I told her I was not, because I had confirmed 3 days prior (along with 2 confirmation text messages) for a test drive from 12 noon to 2 PM. I contacted an Avis Car Sales representative [(833)846-6630] who programmatically, robotically, and insincerely apologized. She asked if I would like to reschedule another test drive for another day (!!!) and she would discount my purchase by $100. That was not acceptable because of the amount of time I had invested in getting to this test drive, and asking my car-savvy friends to meet me for lunch to look over the car with me. The Logical solution would have been to let me test drive the car and return it the following morning when they opened again. This is what would have happened regardless since I was never advised they would be closing at 1 pm. The Avis Car Sales representative told me that she would need to get approval from her superiors and that would take 10 to 15 minutes. That would mean I will have wasted 35 minutes with no guarantee that this would be a workable solution. I was hesitant to buy from Avis because of their very unusual way of connecting cars with customers, having to go through the hassle of scheduling an appointment, which is never same day, and then plan my day around that test drive. They have only one used car lot and that is in Glendale which is about 25 miles from me. Now my hesitancy has been justified. I decided to cut my losses (since 30 minutes of my time has been wasted) and not purchase this vehicle. It sounds like this is a common practice, based on several of the other reviews posted here. Avis should know when their locations are open. Furthermore, because my test drive with scheduled online, the online system should also be able to verify the operating hours of a location for a test drive. This was a complete waste of not only my time, but also my friends' time. I was ready to buy a car today. Clearly, that is not going to be an Avis pre-owned vehicle! I strongly advise not getting caught in this deceptive trap of trying to schedule a test drive with Avis Used Car Sales. I will take my business elsewhere.the location in my city for my test drive. read more

Absolutely criminal. We purchased a vehicle here in 2020 and we still haven't received our certificate of title. We paid in full with a cashiers check and have been given the run around with excuse after excuse. Legal action seems to be our only option. Stay away! read more

Very good experience Fast, easy buying, highly recommend! Moses was great, also the Finance manager Dominique was very helpful and thorough! Five star crew! read more

WOW! Came out to see a car advertised online on my Saturday in the rain and they wouldn't show it to me because of a dead battery. So lazy they wouldn't even put another car's battery in for me to test. I have pre-approved financing and was going to leave with this car today. I told the agent I was going to buy a car somewhere else if he didn't show this one to me and he shrugged. I work in sales and if you worked for me you'd all be jobless. Happily taking my business somewhere else. read more

Avis Car Sales - Used Car Dealers Near Me - Glendale, California

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