Just had a visit at our condo from Abraham from Action Duct. Super nice guy and he did the job on our dryer duct quickly, efficiently and politely. He also made a couple of good suggestions for things to do in the future. Would definitely recommend him to others. read more

This is a late review and update, and I meant to post it a while ago. Andrew came to my home to clean my air ducts and dryer vent over the summer. His company was cleaning several units in the area, and I asked him at the last minute. Luckily, he came the next day to take care of my place. That was very kind of him to squeeze me into his schedule. I was way overdue for an air duct cleaning, and had told Andrew I've been coughing. He cleaned the ducts, which were very dirty. After the cleaning, I noticed that my cough had gone away. So, if you might have a lingering cough, see if your vents need to be cleaned. Andrew did a great job, was professional, and explained things. He's honest and knows his stuff. He wore booties in my house and did a clean job. Since he serviced my place before, I knew what to expect.I sincerely recommend him, and I think the rate was reasonable. read more

I agree with all the people who say Richard is the rudest person they met. But he is also the most unethical and corrupt person with a level of lying that I have never seen. And he will throw any employee under the bus. They were hired to clean out our dryer vents. The service tech came. Super dirty work boots and when I asked him to put on booties, he made the biggest deal out of it, almost having a tantrum. Did he think I would let him walk in my home with work boots that are filthy? Then with everyone else's lines, he removed the dryers and cleaned the line from there. That is where most of the built up is, the first 90 degrees that your vent goes up the wall, and the next 90 degrees that it makes to run across your ceiling. But because he was so lazy, he gave me some shpeel about how his vacuum can go through any 90 turn. So he went on the balcony and removed a vent cover, which out of 36 units, our was the only one that had one and started vacumming from that side. In less than 3 minutes he said he was done, vacuuming 50' of vent. After he left, he had left a mess on the balcony, and he didn't put the cover back on. Which I had to get a stepper for and hang on my balcony to replace. But it gets better, we felt a steamy odor a few days later. And of course he had dislocated our dryer connection and when we pulled back the dyer, all of this lint came out. So he had pushed everything down to the dryer connection. And it gets even better, when I called to complain, he had no recollection that he even did work in our building, denied everything, didn't even know our management company, Ross Morgan, which makes sense as another yelper wrote their building had hired them to clean ducts for years, only to find out that they had never stepped into the building. But yet he did go back to our manager at Ross Morgan and say I yelled at their employee. When I spoke to Lucy, she confirmed we had a pleasant conversation. So which is it, do you know Ross Morgan or do you not? I wonder why Dan, the owner, who lets Richard get away with this level of rudeness and lying, is ok with someone treating his company like this. Don't get fooled by he cheap price. They don't do the work and there are even yelpers who say they damaged their vents. Beware. read more

Needed to get a rodent out of ductwork. Got scheduled for the next day. Andy called to let us know he would arrive early! Yes!! Found the culprit and quickly extracted it. Professionally done all around. read more

Needed our bedroom ducts cleaned after 3 years due to worries about allergies. This time, Jordon and Abraham came out and did a great job. Thorough, making sure all ducts were good and cleaned up thoroughly. Great. company BTW, they also perform the dryer duct cleaning yearly for our condo. Andy is always "on it". read more

As most of you are aware, I rarely post a review unless I have an exceptional customer experience (good or bad); well, in this case it's certainly the former. If you're looking for someone to come in and service your HVAC system, look no further! Andy was prompt, personable, and professional (the three "Ps"!). In addition to that, he did a great job at a reasonable rate. What more could you ask for? ~JS read more

They were asked to assess food smells in our building and made wrong assumptions and after costing a lot of money the smells are still there. For people who are supposed to be knowledgeable about how ducts work, they were clueless. read more

Highly recommend Action Duct! Andrew was incredible. He was on time, cleaned the ducts and didn't leave any mess behind. We're definitely bringing him and his team back to do some work on our other properties. read more

Had a great experience with Andrew. He was very professional, efficient and thorough. Would highly recommend their services.

Andrew was great! He showed up on time and got my dirty dryer duct unclogged. Highly recommend Action Duct. They know how to get the job done!!! read more

Service tech Marvin was fabulous. On time. Very pleasant and explained everything. My heater ducts had not been cleaned in at least 10 years so it was nice to find a reasonable price to have them done. Plus he did the dryer vent. Appreciate the great service and value read more

Very irresponsible. Our dryer vent was damaged and caused a serious bird mite infestation and all they do is denying the connection. Our HOA scheduled dryer vent cleaning service with Action Duct Cleaning. A few weeks after the service, bird mites started showing up in our unit. After a quick investigation, it was due to damaged dryer vent, and birds came inside the vent, died there and brought in at least thousands of bird mites into our unit. It was horrible and we have to call exterminators and our handyman to fix it asap. And when we reach out to Action Duct Cleaning, they just kept denying it was caused by their service. read more

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Update: Action Duct's COO called me to apologize for my experience and the lack of communication after the problem wasn't solved. They even sent me a check for the entire cost of the service which I didn't ask for or expect but he said when I called the first time saying the issue wasn't fixed, it should have been offered. So, in the end I am impressed with the follow up and commitment to keeping customers satisfied. We are having the AC coil replaced. Hopefully that solves this issue since it is getting very hot and we cannot safely use the AC. read more

Just moved into a house previously occupied by an elderly couple for many years. The first time I turned on the air conditioning I could tell that the vents were in dire need of cleaning. My contractor recommended Action Duct and they were willing to come out on a Sunday! Andy showed up and immediately went into 'action' inspecting and cleaning the vents. He covered the floors with tarps and then rolled in a humungous commercial vacuum and made his way up into the attic. 2 1/2 hrs. later, the job was done. I could immediately tell that all was well. The air coming out now smells clean, the A/C works better and there is no smell of dust. The charge was $672 and I checked around, that is how much it costs to get a top rate job done. Andy was very personable, friendly, knowledgeable and efficient. I would use these guys again without question. read more

Action Duct Cleaning - Andy - Heating & Air Conditioning/HVAC Near Me - Altadena, California

They were all super clean, professional and kind. Andy did a great job. Him and his team cleared out all our nasty duct. They were very quick and efficient, and thorough. read more

Made 2 appointments with this company - one on a Friday afternoon and one on a Saturday afternoon to have my dryer air ducts cleaned. In both cases, I made a lot of arrangements to be home and available as I am a FT working individual. NO CALL NO SHOW!! Left messages of my availability before the scheduled time ( since they didn't show the first time). I called at my time, before my time, after my time and they declined my calls. Lesson learned - this company is too busy for their customers! read more

Big shout out to this company Action Duct. I have a rental condo in Long Beach as well as I sit on our board. As an HOA we chose Action Duct to service all of the units here. I met Daved when he arrived (on time) and I discussed with him that a couple of our owners would be coming back a short time later and if he could get to them towards the end of his time here. Right off the bat he was willing to get to them last ad to be sure they weren't missed and rescheduled. (Awesome attitude to have) I walked to the first three units with Daved to introduce him and see exactly what goes into this job. Wow! Daved and Jeremy did not disappoint, so friendly and courteous to each owner, always with a smile and explaining what there processes was from beginning to end. Never leaving a mess and always putting everything back exactly where it was, you couldn't even tell they were there. Thank you Action Duct for your service and thank you to Daved and Jeremy for your hard work and professionalism it was a pleasure having you out here. See you next year! read more

Andy did an amazing job cleaning our kitchen hood and fan unit. He took the extra time to explain what he was doing and answered all my questions. He put in a lot of hard work as my home builder did a hack job doing the initial install (thanks, Pulte) that made putting the fan back in extremely challenging. But Andy did everything he could, he handled it like a professional. He said he was a stand up guy and wanted to do it right,, and his actions proved it 110%. Outstanding service. I would not hesitate to hire Action Duct again. read more

Action Duct Cleaning - Heating & Air Conditioning/HVAC Near Me - Altadena, California

Andy and his team came by and solved my blockage issue. Exhaust vent was stuck from stucco work. They cleared it and did a great job

Great service! Andy and his team were on time and efficient. Recommend! This is the second time we've used them. read more

OMG! So I thought this company couldn't get any worse. Apparently they have been servicing the complex I live in for years and the management company just found out Action Duct wasn't actually cleaning the dryer vents they were hired to clean. Apparently they didn't even know where they dryer vents were. For years the management company has been paying them to clean the vents and allegedly they have never been cleaned. read more

Great service from Andrew from Action Duct. He was on time, professional and efficient. I would recommend this company and plan to use them in the future for our dryer vent cleaning. read more

This guy Richard is a real piece of work. Just had the duct "cleaning" an hour ago and the guy was here for about 5-10 min. For $155 dollars that comes out to about $1000/hr. The day before Richard promised all this other stuff to my wife, when we call later to ask about why none of that happened he conveniently forgets the entire conversation and gives us major attitude. Not sure if he is interested in repeat business but this is our second and last time. Oh, and the FB page for the HOA we used to belong to is going to get a similar post. read more

Excellent company referred to us by our neighbor on Nextdoor and couldn't be happier. We are always getting asked for a reliable company and reasonably priced. Tracie and Jim the owners are amazing and answer their phones. Highly recommend. read more

Our HOA hires Action Duct to clean the dryer ducts for every unit in our complex. They always come at the scheduled time and they do a good job cleaning the vent. They are fast and efficient. That is why our HOA hires them. read more

Action Duct did HVAC Cleaning and Dryer Duct Cleaning for our home and 23 other units in our townhome complex. I'm so happy we had this done. They are thorough, reasonably priced, do what they say they're going to do and we're so easy to work with. Recommend them very highly! read more

I am an apartment manager in the heart of Studio City. I am here to tell you. Action Duct Cleaning does amazing work! There was a mishap with scheduling but was taken care of quickly. Andrew (Andy) was amazing! He was willing to redo his schedule to accommodate mine! He was courteous, friendly, and worked tirelessly. He completed over 60 ducts in less than 8 hours and never faltered once. Thank you Andy! Truly amazing work! Catalina dryer ducts thank you too! Ha!! Rafael Rigual Catalina Apartments Manager read more

They responded very quickly and the initial estimates were correct. Andy was professional, on-time and friendly.

My friend referred me to this company because she received excellent service here. So I scheduled my the service and Andrew showed up on time. He finished the job efficiently. Very happy and will continue to use his service. read more

My wife said the dryer wasn't drying very well. We've had this problem before and I bought these flexible rods that have a brush on one end and attach to my drill on the other. You run the "snake" through the duct and it cleans out the lint that's blocking it. I did that. Then NO AIR air came out of the duct. I couldn't figure out what was wrong. I called Waadt Appliance in Van Nuys. Waadt is family owned and absolutely the best place to buy appliances. They said Action Duct is the bomb. WOW - ARE THEY EVER!!! I called at about 3 PM on Thursday and Marvin was here at 1 PM Friday. I explained everything to him and he knew just what to do. He hooked up this high pressure air blower to the duct. I went outside to see if anything came out. Holy Cow! It was like Mt. St Helens! He ran his own "snake" through and got a little bit more out. Then he cleaned up everything, replaced the flex from the dryer to the duct and was gone in less than a half hour. To say I'm happy is an understatement. I highly recommend Action Duct and Marvin in particular. He is a terrific young man. read more

If I could give ZERO stars, I would. Twice, this company has been scheduled to clean the dryer ducts in our townhouse complex and TWICE they were a no show. The 1st time, they put notices on our doors the afternoon of the day they were supposed to show saying "due to unforeseen circumstances, we need to reschedule". The 2nd time (today), there was no communication. They just didn't show. My townhouse was scheduled between 12-4, so of course I waited ALL DAY. So irritated!!! read more

Consistent with Sarah R.'s review below, i made an appointment with Richard for vent cleaning and he no showed without calling. So frustrating. read more

The Action Duct serviceman who came to clean our laundry dryer vents was prompt, friendly, knowledgeable and thorough. Our cost was also less than the estimate! A+ service and company! read more

I had zero air coming into the entire back section of my house and using a camera they were able to, through the process of elimination, pinpoint the exact location the ducts had disconnected and repair it! I had multiple air conditioning companies previously come out and wasted hundreds of dollars to say they would have to rip apart my ceiling since it had no attic and it may run thousands to fix. Andy took his time and was so thoughtful, patient and had over 20 years experience so he could figure out what the problem was. Not only does my air conditioning work, but now my ducts are clean too. FANTASTIC COMPANY read more

Andy was fantastic!! Andy and his crew arrived on time and ready. He is friendly, knowledgeable and extremely efficient! This was a task I kept putting off and now I don't know why! This was so easy and now I have the confidence that we are safe when using our dryer. I HIGHLY recommend Andy & Action Duct Cleaning!! Thank you!! read more

Our dryer wasn't drying clothes properly and we determined we needed the vent cleaned. Action Duct came out next day. They were prompt, friendly, and fixed our issue. We highly recommend! read more

Andrew did an amazing job, 8 unit condo building, each unit with unique issues. He problem solved , arrived when scheduled, cleaned up.

Terrible customer service! They scheduled a time to come for a service and never showed up! When I reached out to Mayra (the person that scheduled it) she never even responded. No explanation, no apology, nothing! Not to mention that this was the second time this had happened. Our original appt was cancelled due to weather. They rescheduled for my complex, and failed to notify me. I had to follow up and request the new date, and that's when they no showed. Awful.... read more

Andy from Action Duct has been coming to my place once a year for three years now. I thought my dryer was broken because clothes were just getting wet and steamy. But, I live in a condo with an odd design, and the dryer vents into a long duct that goes through a wall and around a corner before it vents outside. Andy discovered that this long duct was clogged up. In no time, he had it cleaned out and my dryer worked beautifully. He also noticed that protective cover over the exterior vent was too tight a mesh, and was causing reduced airflow. He replaced it with a wider mesh and that helped a lot, too. Now he comes out once a year to clean out whatever has accumulated in that long duct. He's courteous, responsible and 100% honest. He's not going to recommend work that you don't need. He could have done that with me, and he didn't! I highly recommend Action Duct. read more

Dan Stradford Chief Executive Officer Action Duct Cleaning Company Dear Dan, I would be remiss if I didn't comment on the performance of one of your Service Technicians, Claudio Rodrigo routed from your Altadena Office. Although I am elderly and a renter of a condominium I try to treat the property as if I own it. Drying of my laundry seemed to be taking too long so I called the Property Management company of the Home Owners Association regarding the responsibility for dryer vents/ducts traveling to the outside of a residence. I was told that it was the HOA's responsibility and that the Management Company would select a service company and would also bear the cost. Today your technician, Claudio Rodrigo came to service the dryer vent/duct system. He found a bird's nest over a foot long in the system, secured the apt.-sized dryer (balanced over the washer) to prevent any mishaps from my reaching from a wheelchair, dried the moisture and water from the 30-40 foot vent system and vacuumed the entire vent. Either you have an excellent ongoing training program or he is just very well versed in his field as his technical knowledge, professionalism, courtesy and general demeanor were exemplary. I just thought that you would like to know that he is a keeper! Best regards, read more