Great experience at Platinum Motors…read more I bought a pre-owned Infiniti here and worked with KC who was straightforward, no games, just honest and easy to deal with. The whole process was smooth and stress-free... At the same time, Nick and his crew really came through for me. I had a tricky issue with my late-model German car that the dealer quoted a crazy price for. Nick's team diagnosed it quickly and got it fixed for much less than what the dealer wanted. Overall, both KC and Nick made the experience great. Honest sales, skilled mechanics, and fair pricing. Definitely recommend Platinum Motors if you're looking for a car or need service done right. Well done.

A week ago today, I had a wonderful purchase experience at Platunim Motors in Martinez, CA. Val,…read moreKC and Pedro and everyone I met during my visit was helpful, and gave me the informatiomn I needed to make my decsion to piurchase a car from Platinum Motors. Buyinng from them might be a new car for the consumer, but their inventory is above average on both price value and the vehicle condition. I would describe thier assortment of inventory clearly above middle pricepoints to the top price autos to be found for previously owned vehicles. Their campus is a former Chevrolet dealer. They have a great service department, a body shop and a detail area. You can buy a great used vehicle and they will service it for you. When you walk in say hello to Pedro!

This is definitely the place to go for EV rebates that are hard/impossible to find elsewhere…read more These guys are doing a great service for the world. They saved my family an absolutely incredible amount of money on three used 2017-19 Chevy Bolts purchased over the course of a year using rebates from BAAQMD, PGE, IRS and MCE. We are still enjoying all three cars over a year later with far less fuel and maintenance expenses than regular gas cars, of which I have owned many over the last 30 years. It's been ASTOUNDING to own these Bolts. I tell everyone who will listen about how to do the same. Many thanks to these incredibly thorough and generous people at Emotion Auto. They are unlike any other used car sales people I've ever encountered. I got the impression that they are providing this service because they saw the need for it and have a genuine wish to help the world. Please treat them well and give them the respect they deserve.

Great Service! I had contacted EMotion Autos to help me find used EV's that were not listed…read moreonline, or at dealerships (through auctions or private sellers) at a reasonable price. Jason and I went over how there whole process works and and answered any questions I had. He then helped me out by responding quickly, bringing me several car options and all information about them andto go through the buying process. Ultimately I ended up purchasing from a different dealership, but I was very satisfied with their service, and tansparency. I would definitely reccommend them to anybody that needs assistance in finding a vehicle at an affordable price without the hassle of typical dealerships. Thanks Jason!

It was a SCAM, business was closed permanently two years earlier and scammers are trying to sell…read moretheir cars from old websites

After reading thru the negative comments (one after the other, & on & on they went, but I lost…read morecount), I decided to query the company. This article here says they CLOSED UP SHOP due to shady business practices...they were FORCED to close up shop. Here's the article: https://www.dmnews.com/classic-car-dealer-closes-amid-shady-business-allegations/

We had a great experience at Ace Auto. We bought our 2011 Toyota 4Runner in 2013 and loving it. We…read morewere looking for family car, so we decided to contact Azizi. Sam and Azizi made the process easy for us. Azizi was very helpful. All issue and concerns were resolved. I highly recommend Ace Auto!

I went to look at a 2011 Toyota Tundra Limited that was listed for about $20,000. During the test…read moredrive, once I reached highway speeds (around 50 mph), the truck began shaking badly. When I brought this up, the salesman said he didn't know why it was happening and then checked his phone and told me the vehicle had not been inspected yet because they "just got it." After returning to the lot, I opened the hood to look things over, and when I closed it, the Toyota emblem fell off. I then looked underneath the truck and found a significant oil leak. Again, I was told the issues would be fixed and that the vehicle had not yet been inspected. I told them I would consider purchasing the truck for **$16,000 only after all of the issues were properly repaired and the vehicle fully inspected**. I also showed them comparable vehicles -- same year with lower miles and even newer models (including a 2016) with fewer miles selling for about **$2,000 less**. Despite this, they refused to negotiate and continued to insist on $20,000, which is well over market value given the mileage and condition. At one point, I was asked why I hadn't purchased the other comparable vehicles I showed them. I explained that I was still in the process of looking and comparing options. I was then told that maybe I should buy those vehicles instead because they were not going to budge on the price. The overall attitude during this exchange felt dismissive rather than professional, especially given the condition of the vehicle. I also noticed the vehicle history shows a prior **minor accident**, which by itself wouldn't necessarily be a deal-breaker, but combined with the vibration, oil leak, and lack of inspection, it raised additional concerns. I have family members who work as mechanics and salespeople at major dealerships like Toyota and Ford, and I also have some experience myself, so I understand how vehicles should be inspected, road-tested, and priced before being offered for sale. Unfortunately, my experience here was consistent with concerns I've seen mentioned by other reviewers -- vehicles priced high, little flexibility on price, and cars not fully ready despite premium asking prices. Buyers should be very cautious and make sure any vehicle here is fully inspected, repaired, and properly road-tested before purchasing.

We had a great experience buying a car from concord auto 1! Everyone there made sure you felt…read morecomfortable and happy with your new purchase. They go above and beyond, and really know their stuff. Nik and Ted are so kind, and will help you with anything or any questions you have. I definitely recommend buying a used car with them!

The reason I gave them 5 stars is because there's no 6-star option…read more I recently purchased a 2009 Corolla from Nick at Concord Auto 1, and it turned out to be the perfect used sedan for my family. I usually buy new cars, but after seeing their flawless reviews, I decided to give a used car a try this time. The purchasing process was smooth and straightforward (we paid in cash, so we skipped the finance part). 1. Proactive follow-up on maintenance concerns A couple of weeks after purchase, I brought the car to Toyota Concord for routine maintenance. The mechanic mentioned a possible "seepage" that might indicate an oil leak, and they charged a couple hundred dollars to add dye to the oil for tracking. I told Nick about it, and he immediately told me to bring the car in for a thorough inspection by his mechanic. It turned out not to be an active leak--just an oil stain--but Nick still insisted I return in a week so he could be absolutely sure everything was fine. 2. Above-and-beyond roadside help A few days later, while moving from Concord to Castro Valley, my power steering suddenly failed on the highway. AAA told me the wait for a tow would be over two hours due to high demand. When I told Nick, he immediately recognized the likely culprit--the alternator--and came out with his crew. They swapped my battery on the spot, got the car safely to the shop, replaced the alternator quickly, and had me back on the road in no time. For a 16-year-old car, I honestly didn't expect perfection, and most used cars are sold "as-is." But Nick's willingness to stand behind the sale and personally make sure everything was right truly impressed me. This is why Concord Auto 1 has a perfect review record. Nick doesn't just sell cars--he sells promises and peace of mind, which is exactly what matters most when buying a used car. I would recommend Nick and Concord Auto 1 to anyone looking for a quality used vehicle.

I recently had the pleasure of working with Ace Auto Auto Detail, and I couldn't be more impressed…read morewith their service. From the moment I contacted them Shafi was friendly, professional, and really took the time to understand my needs. Shafi worked on my car with such attention to detail, and the results were outstanding--my vehicle looked brand new ! The quality of the work was top-notch, and they even went above and beyond to fix some minor imperfections I hadn't noticed. I really appreciate Ace Auto Details honesty and transparency throughout the process, as well as the fair pricing. If you're looking for a reliable, high-quality auto detailer, ask for Shafi at Ace Auto Auto Detail!!Highly recommend!

Good communication, kind workers, fair value and price, and service was clean easy and quality.read more

I wanted to thank Al for his professionalism and dedication to helping me and my daughter purchase…read moreher first car. He ensured that the process would be done right and it was. He kept our communication going via phone calls and text with updates on the financing and make sure for her first purchase that it would be cost effective and affordable. Thank you Al once again for your help with my daughter's first car, and making the process as smooth as possible for us and our time. Best regards, Raymond

They sold us a car that ended up 27 days after purchase needing over 3k in repairs. When we…read morecontacted them they assured us that a manager would call us and guess what? Nobody called us.

I started my search for a new car at Bay Area Auto Empire. There were several cars I was interested…read morein. John was very knowledgeable about cars. We test drove several. But I was concerned about buying the first car we looked at and wanted to do some comparison shopping. Which was a complete waste of my time. You wouldn't believe some of the dealerships I went to. All were overpriced. Some even had issues while we were test driving. Some looked like junk yards. John did say he had good pricing and I should have believed him. Instead I wasted days looking for inventory. The dealership is very clean which made us feel better about buying from him. He also let us take the car we decided on to get a pre purchase inspection. He gave us a fair pricing as we were on a budget. John also gave us a no pressure sale which made us feel even better about our purchase. I would definitely buy from this dealer again.

I liked John the owner! We really hit it off . I bought a Lexus RX 300 from him . There were…read morea few issues with this car but it all got resolved and ultimately fixed. Overall I was happy after things got sorted out. The car is 26 years old.

They are willing to check out my car…read more They are willing to check out my car Al could not have been more helpful. I decided to prep my car for storage instead of trying to figure out why it wouldn't start.( my guess is it needs a new starter if I could find one) MAYBE Who knows. But after driving it for 45 years, I think it's time to give it a rest. It's a 1969 XKE Jaguar.. RIP BABY!!!

I came across this shop and inquired about a diagnostic for my Audi Q3. Al contacted me within 24…read morehours of my inquiry, and the initial phone call was great--he was friendly and honest. What I appreciated most was that half of the diagnostic fee went toward the repair. I brought my car in on a Tuesday morning and picked it up by Thursday evening the same week. They replaced my fuel injector pump, and the part arrived within a day. Al was very communicative and kept me in the loop throughout the entire process, which made me feel comfortable and confident. When I picked up my car, he showed me the replaced part, explained what it did, and answered all my questions. Overall, I'm more than happy with the service and very grateful for how quickly Benicia Automotive Center addressed the issue. Al was amazing--I most definitely recommend them!