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    Johnson Brothers Plumbing

    Johnson Brothers Plumbing

    (31 reviews)

    I asked ChatGPT for the best company suited to my particular problem and Johnson Bros was the…read morerecommendation. My criteria was honest, competent, and fair prices. I feared a complicated drainage diagnosis and possibly a very expensive repair. I had already worked myself into believing this might involve cameras, locating equipment, drainage plans, excavation, and who knows what else. Jeremy took one look at the situation and said, essentially, "Nope." The problem was simple, and so was the solution. He explained that the pop-up drain was doing what it was designed to do, but the excess water had found an easier path underground, which also explained a soft depression nearby (this was causing a lot of soil erosion on my neighbor's property). He then spent a great deal of time walking me through the remedy: where to dig, how deep and wide to make the area, how to use gravel and plants, and how to install deeper edging so the water would disperse properly instead of gushing toward my neighbor's property. I asked a lot of questions. Jeremy answered every one patiently, then went over the plan a second and third time because I wanted to make sure I understood. He physically mapped everything out so I could clearly understand what needed to be done. There was no attempt to sell me camera diagnostics, unnecessary cleaning, excavation, or an expensive drainage system. He charged only the $79 trip fee and nothing more. That kind of honesty is increasingly rare. Jeremy could have turned my anxiety into a padded invoice, but instead gave me a practical, inexpensive solution and made certain I understood it before he left. This is exactly the kind of company people hope they are calling. I felt so relieved that I was prompted to reciprocate his honesty by writing this review.

    Their serviceman did a good job in his attempt to remove the original anode rod. It still would…read morenot release for him either. That removal was NOT going to happen. Apparently AO Smith assembler does not know what torque wrenches are for or he was being ugly and decided to make a few peoples lives miserable. Even though the problem is an AOSmith problem they say I might have to pay a small sum to get the exchange water heater. So I have to pay for delivery of the old unit back to Lowes, delivery of replacement to my home, and then pay for installation.....How's that for a 6 year warranty?

    Sunshine Services - Company image

    Sunshine Services

    (58 reviews)

    My AC unit went out, and it was a blistering 86° inside of my house. My kids and dog were not happy…read moreat all. I called Sunshine Services and spoke with Faith. I explained the situation to her, and she had technician Shane Nase come out to assess the issue almost immediately. Shane was here for about an hour and got me back up and running with AC. THANK YOU FROM THE BOTTOM OF MY HEART!!! Highly recommend Sunshine Services for your needs!

    I have used this company multiple times for both water heater and electrical work, and I want to be…read moreclear that the technicians and plumbers themselves have always been great. Unfortunately, my most recent experience with the office has been incredibly frustrating. After work was completed, it took close to SIX weeks for the office to take the necessary next steps to get the city inspection completed--something that normally should take a few days. The biggest issue wasn't simply the delay; it was the complete lack of communication. I was never proactively informed about what was happening or why there was a delay. I had to repeatedly call to get updates, and the explanation was consistently some variation of "we need paperwork" or "things behind the scenes are challenging." When the LOC paperwork was finally submitted--roughly three weeks after I had signed it--we were able to get the inspection completed. Unfortunately, I'm now experiencing another issue. I have been trying to get an answer regarding the company covering the water pipes connecting my home to the meter, and I have essentially been ghosted. I have called at least five times in the past week and each time I'm told that "the manager will reach out" or "we're waiting for the supervisor." Still no resolution and no meaningful communication. What makes this especially disappointing is that I had great experiences with this company previously. The people actually doing the work have been excellent, which is why I have continued to use and recommend the company. But good technicians cannot make up for an office that fails to communicate, follow up, and take ownership of issues after the work is completed. I'm extremely disappointed by the level of incompetence and lack of communication from the office/management during this process. I expected much better from a company I had previously had positive experiences with. I would not recommend you use there services.

    Aces Drain - plumbing - Updated September 2026

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