I had hired CV Plumbing originally to replace some fixtures in one of my bathrooms. The following…read moreday i had to call him because my heating element went out again on my water heater. He came out immediately and replaced the unit in 90 degree heat and charged a more than fair price. Anyone looking for a decent and fair Plumber would be foolish to overlook this trustworthy business owner/operator. He is tech savvy and explains things clearly and in a way that anyone can understand. He is courteous, timely and communicates well. I will definitely hire him in a minute and refer him often. Guy Hartford, Ocala Florida

This guy is the best! Honest keeps you posted on when he will arrive. We have used him several…read moretimes, he is our #1 to call anytime we have a plumbing problem. Better than these big companies who milk you dry. Just because we live in a senior community doesn't mean it's ok to milk us dry! Thank you CV Plumbing!

I asked ChatGPT for the best company suited to my particular problem and Johnson Bros was the…read morerecommendation. My criteria was honest, competent, and fair prices. I feared a complicated drainage diagnosis and possibly a very expensive repair. I had already worked myself into believing this might involve cameras, locating equipment, drainage plans, excavation, and who knows what else. Jeremy took one look at the situation and said, essentially, "Nope." The problem was simple, and so was the solution. He explained that the pop-up drain was doing what it was designed to do, but the excess water had found an easier path underground, which also explained a soft depression nearby (this was causing a lot of soil erosion on my neighbor's property). He then spent a great deal of time walking me through the remedy: where to dig, how deep and wide to make the area, how to use gravel and plants, and how to install deeper edging so the water would disperse properly instead of gushing toward my neighbor's property. I asked a lot of questions. Jeremy answered every one patiently, then went over the plan a second and third time because I wanted to make sure I understood. He physically mapped everything out so I could clearly understand what needed to be done. There was no attempt to sell me camera diagnostics, unnecessary cleaning, excavation, or an expensive drainage system. He charged only the $79 trip fee and nothing more. That kind of honesty is increasingly rare. Jeremy could have turned my anxiety into a padded invoice, but instead gave me a practical, inexpensive solution and made certain I understood it before he left. This is exactly the kind of company people hope they are calling. I felt so relieved that I was prompted to reciprocate his honesty by writing this review.

Their serviceman did a good job in his attempt to remove the original anode rod. It still would…read morenot release for him either. That removal was NOT going to happen. Apparently AO Smith assembler does not know what torque wrenches are for or he was being ugly and decided to make a few peoples lives miserable. Even though the problem is an AOSmith problem they say I might have to pay a small sum to get the exchange water heater. So I have to pay for delivery of the old unit back to Lowes, delivery of replacement to my home, and then pay for installation.....How's that for a 6 year warranty?

I was charged $400.00 and left with 2 toilets that are not in working order…read more When I had called to make the appointment I informed the woman I wanted the drain snaked. Something the plumber refused to do when he arrived. He ran the water in the sink in the 1bathroom for a second, then told me it's draining! He did not replaced the plug in that sink, but advised me I could find a plug at the hardware store. In the end as I stated he left with neither toilet in working order, he left me with both toilets not working. I called and asked to speak with the owner about the this, was told he would contact me. That was on the 18th of the month. No call.... 10 days later I called again asking to speak with the owner, (the person I imagine wrote they "guarantee customer satisfaction". ) I received a call from someone ( I believe it was the person who left me with an unfinished repair.) When I asked was that who I was speaking with, he stated he was vice president of Ellzey. And his answer to my complaint? "Find another plumber". I would say to anyone fooled by their "we gurarantee " statement, they guarantee high prices, rude staff and unfinished work......DO NOT USE!

Best service ever! They came out the same day that I called and Steve fixed everything in less…read morethan 20 minutes!! Superior service with communication, service and pricing. They are forever in my phone now for any future plumbing needs!

Dave from Strait Plumbing was great. We had a pipe burst on Saturday, and when we called, he…read moreresponded with very little wait time. Dave was professional, honest and charged a reasonable fee. Highly recommend Strait Plumbing.

Required service from water company. Waited 3 weeks for a plumber I have used for many years to…read morecall me back with an appointment-he never did. Contacted Strait Plumbing on a Monday and he was here on Friday. Great job. Both he and his wife are professional, stay in contact with the customer. I believe I have a new plumber!!

I just had Mark here from Mark's Miracle Plumbing due to a leak under my kitchen sink. He is super…read morefriendly, very professional and took care of my problem quickly. And so many plumbers charge a high price just to evaluate your situation but not Mark. For the future I will only be calling Mark for any plumbing problems. I have already added him to our neighborhood directory.

From the owner: We treat all customers the same . None is too big or too small and everyone gets our unmatched…read morecustomer service .

I have use Grove plumbing for all my plumbing needs always…read more Since moving to Ocala 5 years ago, Grove plumbing has never let me down. Phil was super and always professional on all my past projects. I presently have project request with Grove and hoping it will be resolve soon.

I called to get an estimate to replace 2 hose bibs. i clearly explained what I needed done and also…read morethat they may have to access the crawl space under my house. I was given a price of 145.00/hr for one (plumber), one helper and the cost of any materials used. They called me a little before noon with availability for today so I told him to go ahead and start and that I will be home shortly. I spoke to the plumber at approximately 11:55 AM and I was home by 12:06 PM. They completed the entire project by 12:45 PM. I was handed a bill for over $330 for less than hours work and about $40 in parts, if I had bought them myself at Lowe's. So when I questioned why the bill was so high, he says because we had to go underneath your house. The plumber leaves and I call the office and ask to speak to the manager, the guy on the phone says he can help me so as I am explaining the situation he becomes rather irritated with me saying well there's a travel charge and there's an additional charge if we have to go into the crawlspace. During this conversation I realized that I am talking to the owner of the business. He was extremely condescending would not even let me finish my sentence. If he had told me in the beginning that there would be travel charges and additional charges for crawlspace work I would've gotten additional estimates. I absolutely do not recommend this company especially when the plumber is hoping there's no more work so he can just go home. Crappy customer service and a crappy work ethic.

They did a great job installing a new hot water heater. They went above and beyond what I…read moreexpected. If I need their services in the future, I will call them in a heartbeat. Thanks again for the great job you did. It was a pleasure working with you.

From the owner: I have been in business for over 40 + years. I have the expertise and experience and have…read moreknowledge of all phases of plumbing. We specialize in quality, professionalism and craftsmanship. We are State Certified Plumbing Contractors and State Certified General Contractors.

Dallas did a good job for us on Saturday. He was knowledgeable, respectful and communicative. Fixed…read moreproblem and cleaned up afterwards. I give him 5 stars!!

I sent a text message on Sunday afternoon, expecting a call--maybe. Usually I don't get return…read morecalls from a text. I received a call from Cody before 8am on Monday morning. Color me surprised. Gave him the information on the leaking water heater, he told me to expect a call from the office manager regarding when they could fit me in. The phone was probably on the table for 10 minutes when I receive a all from the office manager and was told that they would fit me in probably after lunch. I received a call from Jordan that he was in route, at 11am. Jordan did a fantastic job installing the new water heater and explaining that the leaking one was installed backwards--cold into hot fitting and hot into the cold side. Jordan cleaned up the water on the floor and vacuumed the remaining water. He installed the water heater the correct way with all new fittings and was done with the job at 1pm.. Great job Jordan and the entire Hefner team!!! You have a customer for life.

Wesley is the best! A+ service and knowledgeable. I had him install a utility sink and cabinet in…read moremy laundry room and a new kitchen sink and faucet. A huge plus, he came with a fully stocked truck to handle any situation. No "I don't have that part, I'm going to have to go to Home Depot" delays. He showed up right on time and didn't stop until he was done, a good 4 hours. Professional, courteous, respectful. And he came in below his estimate by $100! I love this guy!

We had a valve on our lawn irrigation system crack during the recent freeze. Rite &Tite came highly…read morerecommended by residents in our community. I saw they had 11 reviews on Yelp and all were 5 Star. It's a small family-owned business and I love supporting those in our local community. The plumber came out and replaced the valve. He replaced the plumbing and wrapped it in better insulation. He tested the irrigation system. The pricing was less than what other people had paid for similar work. Very nice guy. Rite & Tite highly recommended!