I have use Grove plumbing for all my plumbing needs always…read more Since moving to Ocala 5 years ago, Grove plumbing has never let me down. Phil was super and always professional on all my past projects. I presently have project request with Grove and hoping it will be resolve soon.

I called to get an estimate to replace 2 hose bibs. i clearly explained what I needed done and also…read morethat they may have to access the crawl space under my house. I was given a price of 145.00/hr for one (plumber), one helper and the cost of any materials used. They called me a little before noon with availability for today so I told him to go ahead and start and that I will be home shortly. I spoke to the plumber at approximately 11:55 AM and I was home by 12:06 PM. They completed the entire project by 12:45 PM. I was handed a bill for over $330 for less than hours work and about $40 in parts, if I had bought them myself at Lowe's. So when I questioned why the bill was so high, he says because we had to go underneath your house. The plumber leaves and I call the office and ask to speak to the manager, the guy on the phone says he can help me so as I am explaining the situation he becomes rather irritated with me saying well there's a travel charge and there's an additional charge if we have to go into the crawlspace. During this conversation I realized that I am talking to the owner of the business. He was extremely condescending would not even let me finish my sentence. If he had told me in the beginning that there would be travel charges and additional charges for crawlspace work I would've gotten additional estimates. I absolutely do not recommend this company especially when the plumber is hoping there's no more work so he can just go home. Crappy customer service and a crappy work ethic.

This was my first service call regarding the need to get something to hang my hand held shower on…read more Andrew Grim was exceptional in meeting my needs and then some. He was professional and kind. Completed the job within two days of the request. They were able to complete the job as soon as the part came in. Left my shower in great shape. I will use them again.

Devon and Dylan were awesome. All in all, they did a great job. Showed up the next day to replace a…read morebroken water heater, and again to repair our main water valve. Both times they were on time, were super friendly and professional, and did great work for a reasonable price. Would highly recommend this company for any plumbing needs - I know we will continue to use them whenever we need something (hopefully not for awhile though!).

The receptionist, the sales person, and the AC installers were all great to work with. They were…read morehelpful and courteous! Thanks for the great job installing our AC.

My parents have been using this company since they moved to Ocala, so my thought was, why change…read morecompanies when they have been customers for years? When the technician arrived, one of the first things he asked my mom was how she was going to pay. He then told her that he would not do the work unless she showed him some form of payment. My mom showed him the card she planned to use. I found this extremely uncomfortable and honestly a little offensive. We would not schedule an appointment to have work done if we did not have the money to pay for it. Since this happened on a Friday evening, I called the company and left a voicemail. I did receive a call first thing Monday morning from Addy, who has always been very nice and professional with us. I asked her directly about what happened, and she explained that this is how the company conducts business because they have had customers schedule appointments, have the work completed, and then not pay. She said that customers are asked to show proof of payment when the technician arrives. I thanked her for explaining and hung up. But afterward, I couldn't stop thinking about the situation. I wondered whether we would have been treated the same way if my parents lived in The Villages or in a large, expensive home. I also couldn't help but wonder whether our last name being Perez played any part in how we were approached. I understand that a business needs to protect itself from customers who don't pay. However, there are professional ways to establish payment policies before sending a technician to someone's home. If proof of payment is required from every customer, that should be clearly explained when the appointment is scheduled--not when a technician is already standing inside an elderly customer's home telling her he will not perform the work until she proves she can pay. After being loyal customers for years, the interaction left me disappointed and questioning whether we should continue doing business with this company. It probably won't make much of a difference to the company whether we choose to come back or not, but I still felt this experience was worth mentioning. Sometimes the way a policy is communicated and handled can make just as much of an impression as the service itself.

Service Provider performed what needed to be done. Excellent quality, as system repaired functions…read moreperfectly. Service seemed expensive, but Provider had to make two trips.

We needed some curtains and blinds hung up and new door locks installed. These guys showed up on…read moretime and had us taken care of in a timely manner. Thanks Tommy! We will definitely be in touch for more soon!

HOMETOWN A/C AND ELECTRIC .... THANK YOU!! You really are a…read moregreat "hometown" company. You fixed our broken A/C during a heatwave...then worked with us, when we had another concern. You are the best! highly recommend! Kelly

Called Thurs. 1/29. No heat. Therm. said "aux heat". Was told by receptionist to wait for something…read moreto thaw and regular heat should come on. Fri. 1/30 still no heat, aux or otherwise. Called 8:07 (they open at 8). She said someone would be out as soon as possible. No time window of any kind. Waited all day. No one showed. Here it is Sunday 2/1. It is 22F right now. I'm old and I'm cold.

Jonathan and Aleem fixed a leak in my kitchen and bathroom today. I have an old house with old…read morepipes and they did a great job. Very courteous and professional. I would always recommend Allen Curry Plumbing.

I was shopping for an on demand water heater and was given estimates ranging from $2000 to over…read more$5000. The highest was Lowe's but that's another review. The gas company said Allen Curry Plumbing was the suggested installer. After an initial delay which was my fault for not calling to schedule they took my card number over the phone for the permit. A few days later they came to install and did a decent job, though clean-up wasn't their strong suit. I was satisfied with the work and waited for the permit. After numerous calls and many promises it's 5 months later and no permit. Today I called for a refund and was told it was "pulled on the 8th and we'll set up inspection for tomorrow (13th)." We'll see.

I asked ChatGPT for the best company suited to my particular problem and Johnson Bros was the…read morerecommendation. My criteria was honest, competent, and fair prices. I feared a complicated drainage diagnosis and possibly a very expensive repair. I had already worked myself into believing this might involve cameras, locating equipment, drainage plans, excavation, and who knows what else. Jeremy took one look at the situation and said, essentially, "Nope." The problem was simple, and so was the solution. He explained that the pop-up drain was doing what it was designed to do, but the excess water had found an easier path underground, which also explained a soft depression nearby (this was causing a lot of soil erosion on my neighbor's property). He then spent a great deal of time walking me through the remedy: where to dig, how deep and wide to make the area, how to use gravel and plants, and how to install deeper edging so the water would disperse properly instead of gushing toward my neighbor's property. I asked a lot of questions. Jeremy answered every one patiently, then went over the plan a second and third time because I wanted to make sure I understood. He physically mapped everything out so I could clearly understand what needed to be done. There was no attempt to sell me camera diagnostics, unnecessary cleaning, excavation, or an expensive drainage system. He charged only the $79 trip fee and nothing more. That kind of honesty is increasingly rare. Jeremy could have turned my anxiety into a padded invoice, but instead gave me a practical, inexpensive solution and made certain I understood it before he left. This is exactly the kind of company people hope they are calling. I felt so relieved that I was prompted to reciprocate his honesty by writing this review.

Their serviceman did a good job in his attempt to remove the original anode rod. It still would…read morenot release for him either. That removal was NOT going to happen. Apparently AO Smith assembler does not know what torque wrenches are for or he was being ugly and decided to make a few peoples lives miserable. Even though the problem is an AOSmith problem they say I might have to pay a small sum to get the exchange water heater. So I have to pay for delivery of the old unit back to Lowes, delivery of replacement to my home, and then pay for installation.....How's that for a 6 year warranty?

New electrical box for my HVAC the quality and service was beyond exceptional from scheduling to…read morethe value to the overall ease of dealing with the company. They came in half the price they were honest and in and have in integrity.will be using them again to do more work

We called them in to give an estimate to cap & cover a few boxes in the attic! They came out thing…read moremorning and gave us such a fair quote we had him do the work right then and there! Stick with your local family man business! These funny named places like Sparkies stay the hell away from they're a rip off!