I asked ChatGPT for the best company suited to my particular problem and Johnson Bros was the…read morerecommendation. My criteria was honest, competent, and fair prices. I feared a complicated drainage diagnosis and possibly a very expensive repair. I had already worked myself into believing this might involve cameras, locating equipment, drainage plans, excavation, and who knows what else. Jeremy took one look at the situation and said, essentially, "Nope." The problem was simple, and so was the solution. He explained that the pop-up drain was doing what it was designed to do, but the excess water had found an easier path underground, which also explained a soft depression nearby (this was causing a lot of soil erosion on my neighbor's property). He then spent a great deal of time walking me through the remedy: where to dig, how deep and wide to make the area, how to use gravel and plants, and how to install deeper edging so the water would disperse properly instead of gushing toward my neighbor's property. I asked a lot of questions. Jeremy answered every one patiently, then went over the plan a second and third time because I wanted to make sure I understood. He physically mapped everything out so I could clearly understand what needed to be done. There was no attempt to sell me camera diagnostics, unnecessary cleaning, excavation, or an expensive drainage system. He charged only the $79 trip fee and nothing more. That kind of honesty is increasingly rare. Jeremy could have turned my anxiety into a padded invoice, but instead gave me a practical, inexpensive solution and made certain I understood it before he left. This is exactly the kind of company people hope they are calling. I felt so relieved that I was prompted to reciprocate his honesty by writing this review.

Their serviceman did a good job in his attempt to remove the original anode rod. It still would…read morenot release for him either. That removal was NOT going to happen. Apparently AO Smith assembler does not know what torque wrenches are for or he was being ugly and decided to make a few peoples lives miserable. Even though the problem is an AOSmith problem they say I might have to pay a small sum to get the exchange water heater. So I have to pay for delivery of the old unit back to Lowes, delivery of replacement to my home, and then pay for installation.....How's that for a 6 year warranty?

Responsive and professional organization. Fair pricing. Service techs made me feel at ease with the…read morework that needed to be done and they did a good job with the repairs. If I have any more plumbing needs I will call Mr Louis Plumbing.

A fantastic experience all around. The team was professional, friendly, and clearly passionate…read moreabout their work. Five stars well earned.

I just had Mark here from Mark's Miracle Plumbing due to a leak under my kitchen sink. He is super…read morefriendly, very professional and took care of my problem quickly. And so many plumbers charge a high price just to evaluate your situation but not Mark. For the future I will only be calling Mark for any plumbing problems. I have already added him to our neighborhood directory.

From the owner: We treat all customers the same . None is too big or too small and everyone gets our unmatched…read morecustomer service .

Exceptional service, from the first phone call with Lindsay to working with Robert (2.5 hours after…read moremy initial phone call!). Robert was courteous and professional, explained all the work to be done and completed it promptly. He went above and beyond our expectations. Highly recommend using them!!

Service was excellent. Again Made Chanel was professional but also very congenial. As far as I'm…read moreconcerned, I have definitely found the plumber for all my needs in the future

We had a leak inside our interior wall which showed up uninvited during the holidays. Mike Scott…read morePlumbing assisted us with finding a leak detection company and then once the location was identified, repaired the leak, finishing up on New Years Eve at close to 7PM. The team included Jeff Jr., Logan and Luis - and we appreciated them all. I strongly recommend this company and this crew and appreciated their timeliness and thoroughness. Thank you all!!!!

Terrible company who does not stand behind their work. Called 5 times and cannot get a supervisor…read moreto call me back to fix their mistake. They have the hot and cold lines reversed and tell me I need to pay to fix their mistake.

Dallas did a good job for us on Saturday. He was knowledgeable, respectful and communicative. Fixed…read moreproblem and cleaned up afterwards. I give him 5 stars!!

I sent a text message on Sunday afternoon, expecting a call--maybe. Usually I don't get return…read morecalls from a text. I received a call from Cody before 8am on Monday morning. Color me surprised. Gave him the information on the leaking water heater, he told me to expect a call from the office manager regarding when they could fit me in. The phone was probably on the table for 10 minutes when I receive a all from the office manager and was told that they would fit me in probably after lunch. I received a call from Jordan that he was in route, at 11am. Jordan did a fantastic job installing the new water heater and explaining that the leaking one was installed backwards--cold into hot fitting and hot into the cold side. Jordan cleaned up the water on the floor and vacuumed the remaining water. He installed the water heater the correct way with all new fittings and was done with the job at 1pm.. Great job Jordan and the entire Hefner team!!! You have a customer for life.

These folks are absolutely off the chain GOOD!! Owner, CJ MIller arrived before I did at my house…read moreto provide an estimate for a water heater and softener install. He gave me my choice in approaches the job financially. We agreed on how and when. The installer Matt showed up on time the day of the job. He was very informative as well as efficient getting the work done. This in spite of problems the folks before him had left to be dealt with! Job is done and we couldn't be happier with the outcome visually as well as price wise! You can't go wrong! Bill Hayter, Ocala, LF

For starters, Miller And Sons came out to install a new water heater. they sent out the wrong…read morewater heater (3) times. I had a 30 gallon water heater and after the third water heater (and only when I wasn't at the house) they snuck in a 20 gallon. The water heater was supposed to be installed on a weekday as promised, but was installed on a Saturday, and then I was charged a weekend rate of $100 more. The water heater has had two heating elements installed since I purchased it, the 1st one within months of being installed and Miller and Sons refused to honor the warranty claiming I probably had hard water even though they never came out to check the unit. I tried to work it out with one of the owners Ashley who was rude, talked over top of me and refused to be reasonable in anyway. She even insisted that I never called for service. She had me call her on a private number because she was out of the office. Then she claimed I never called because they record all calls. I reminded her that she had me call her on a different number because she wasn't in her office. She then said she would never do that because all calls had to be recorded. I asked her why I would make that up when I had no hot water and needed immediate service! She said she couldn't remember because it was over a year and I had to understand that I wasn't her only customer with a problem. I had to call out a second company who informed me (after) checking the information on the water heater that I was sold a unit that is over 10 years old and not under warranty. I have tried several times to contact Miller and Sons but Ashley became hostile and continued to take no responsibility and refused to even have someone look at the unit claiming that even if I was under warranty that the service call to check the unit or any subsequent parts replacement were not part of their warranty. I begged her to simply give me what I paid for, a 30 gallon water heater...she informed me that although I ordered a 30 gallon, a 20 was installed because a new 30 gallon would not fit. I told her that the price of a 30 gallon was more than a 20 gallon and I was owed something. She said they were the same price. I looked them up...she is lying. Simply unconscionable for a business to act this way...she told me if I was unhappy I could always sue her and hung up. All I can say is...STEER clear of this business. They must have had an old water heater in their warehouse and figured I would never know the difference. My wife and I are old and on fixed incomes and when I told Ashley this she informed me that maybe I needed to get another job. I recommend anyone in need of a professional plumbing service to look around. The second company I called who told me about the bait and switch told me he always heard they were reputable, but some of their reviews say otherwise. Why did they send out 3 different water heaters if they know what they are doing? This is a terrible thing to do to old people and Miller and Sons should be ashamed of themselves.

We had a valve on our lawn irrigation system crack during the recent freeze. Rite &Tite came highly…read morerecommended by residents in our community. I saw they had 11 reviews on Yelp and all were 5 Star. It's a small family-owned business and I love supporting those in our local community. The plumber came out and replaced the valve. He replaced the plumbing and wrapped it in better insulation. He tested the irrigation system. The pricing was less than what other people had paid for similar work. Very nice guy. Rite & Tite highly recommended!

Wesley and crew did an amazing job putting our new water heater in and replacing some old plumbing…read more Highly recommend them as we will be using them in the future for any plumbing needs.

Guardian Gas converted our then electric stovetop to a beautiful steady flow gas stovetop. Worked…read morevery efficiently. Calvin and his team were phenomenal. From the initial project review, through the permit process, and through completion of the project including clean-up and final city required inspections. They patiently waited while our HOA approved the design, then after approval they were kind enough to perform the project sooner that scheduled at my convenience. Guardian Gas prepared all of the required paperwork for both the city permit and my HOA. Highly recommend Guardian Gas for any gas plumbing issues you may need performed.

I found them on I couldn't be happier. Their customer service is amazing…read more They did so much more for me than just install gas for my food trailer. They were fair, communicative, and friendly. Thank you Calvin, Tonya, and Mel. #taterheads

I was charged $400.00 and left with 2 toilets that are not in working order…read more When I had called to make the appointment I informed the woman I wanted the drain snaked. Something the plumber refused to do when he arrived. He ran the water in the sink in the 1bathroom for a second, then told me it's draining! He did not replaced the plug in that sink, but advised me I could find a plug at the hardware store. In the end as I stated he left with neither toilet in working order, he left me with both toilets not working. I called and asked to speak with the owner about the this, was told he would contact me. That was on the 18th of the month. No call.... 10 days later I called again asking to speak with the owner, (the person I imagine wrote they "guarantee customer satisfaction". ) I received a call from someone ( I believe it was the person who left me with an unfinished repair.) When I asked was that who I was speaking with, he stated he was vice president of Ellzey. And his answer to my complaint? "Find another plumber". I would say to anyone fooled by their "we gurarantee " statement, they guarantee high prices, rude staff and unfinished work......DO NOT USE!

Best service ever! They came out the same day that I called and Steve fixed everything in less…read morethan 20 minutes!! Superior service with communication, service and pricing. They are forever in my phone now for any future plumbing needs!