I was at the store on January 8, 2025, right from the get-go the friendly woman cashier polity…read moreasked if I needed any help to find something. As I was walking towards the hardware section I was approached by employee "Joe" who was extremely helpful in locating special slow burn buss type fuses and some small threaded screws. All in all, I appreciate the section of merchandise this neighborhood business has to offer and the value of their helpful employees who know the location of their merchandise inside out.

The staff here are very knowledgeable, friendly and helpful. They often have an obscure screw or…read moresomething that I need to fix an old piece of furniture or will help me come up with a solution on how to fix something. One time I went in and asked Carl how I could fix something and he told me a way, that didn't even involve me buying anything from them!

I cannot say enough positive accolades for my experience at Benjamin Moore paint in Wayne. When I…read morewalked in I was given some space to acclimate myself to the store but when I was ready for help I was given excellent advice, attentive care and feel thrilled with the choices I made. Keep an eye out for one of the guys that works there named Joe. He really knows his stuff. (I bet everyone who works there knows their stuff) The crazy thing is that I went in with a color in mind and he actually seem to of read my mind and showed me that color before I asked for it. Out of all of the colors in the world! I didn't feel pressured one way or the other but I felt secure. When I mentioned a friends dining room that was painted a shiny lacquer remembered the actual color. The people who are painting my cabinets will come in to the shop and work with him to get the right Sheen and equipment. I feel very confident working with Benjamin Moore paint. In Wayne. I know that the parking is not as ideal as some of the other paint stores in the area but it's worth it. Give Benjamin Moore a shot you will be happy. It's also worth noting that they carry very fancy British paint that would need an expert to administer. Someday I will have the best looking glossy front doors. For now I will stick to my cabinets.

My 89 year old mom went to this store to make a small purchase and asked for assistance, which she…read morereceived and she left pleased with the purchase overall. When she brought it home, I saw the receipt and immediately noticed that it was sold at a price the was extraordinarily high. Like, REALLY high - even for Ben Moore. I went to verify my concern about what price point my mom was sold and a comparable item at HoPo was 1/4 the price. The price was especially high because she explained its use; to stain the wood legs on a new foot stool. Hardly a project that required a high end custom stain. When I went to the store the salesman was there and was open to discussing what happened for my mom that lead my mom to believe this high price was what was truly needed for her tiny project. The manager was present during the entire conversation with the employee and at one point jumped in and was immediately extremely assertive; exactly the opposite of the sales person. The manager was consistently denying any responsibility...even after his employee acknowledge he understood how it may have been confusing to my mom and apologized to me. All in front of the manager. Not the manager; he behaved in extreme opposition to the established sales philosophy of 'The customer is always right.' I am sure the store will object to my review for many reasons that are likely inaccurate...but if they do you will be best served to analyze if they are worthy of your business by looking at whatever retort they made but in the context of whether their rebuttal is still valid if the original sale was made as it should have been and supported by the employee as improper. There is no valid objection that could warrant this manager's behavior once the original error is consider as the cause...and all the negative treatment by the manager solely the effect which warrants this type of review. There are other options that are of equal quality and I would suggest looking into those options; I strongly advise to not shop at this particular Ben Moore if that is still your manufacturing preference. Other Ben Moore stores are also available for consideration. I hope this is useful to other shoppers.

Jinai and Heather were amazing to work with. We arrived as the store was about to close and they…read moreboth stayed late and helped us get our order in. Jinai took his time and provided the exact level of assistance that we needed. The selection of tile that they have in stock is also so helpful since we're working on a tight deadline.

We chose the tile for our kitchen renovation with help at the Tile Shop. The women we worked with…read more(I lost her card!), helped my husband and I find a solution that worked for our two very different senses of style. Once we chose what we liked, we gave her the information of our contractor and everything from that point on was done seamlessly.

This brand new Ace Hardware is a great addition to the area. It's a solid size store with a…read moresurprisingly strong selection, and it's way more convenient than driving out to a big box store when you just need to grab something quickly. This is a sneaky good spot if you're looking for a gift for a guy. They have a ton of YETI gear and a strong lineup of grilling brands like Traeger, Weber, and Ooni pizza ovens. If someone in your life likes to grill or hang outside, you'll find something here. The seasonal section right up front is also well stocked. Just remember, this isn't a Home Depot or Lowe's. You're not coming here for pallets of lumber. Ace tends to focus on the smaller, everyday essentials like hardware, paint, tools, and home repair items. In my experience, it's actually a faster and more helpful place to buy paint or get advice on a project. Also, they have some unique items if you're looking for a different style. The staff seems more accessible, and you're not wandering around a warehouse trying to track someone down.

Wow, this DIY gal says what a great Ace store! Conveniently located in New Britain Town Center next…read moreto the GIANT grocery store, this is a beautiful new roomy hardware store. Plenty of tools for my hubby (DeWalt, Stihl, etc.), gardening accessories, paint, grilling section, pool & spa chemicals, bird seed, and so much more. If you're looking for lumber you'll need to go to the big box stores, but for every day essentials, this location is a must. The friendly staff will be sure to help you locate just what you need.

Friendly, helpful staff. They stand behind their products. Bought a drill. Battery wouldn't charge…read more They replaced it. New drill works.

Asked a question about a coupon and had 5 or 6 grown men SHOUT at me and hold up fingers like I was…read morea child. "1 per customer per day" ok, that's all you had to say. You didn't have to all **SHOUT AT ME** and talk over me for asking 1 question 1 time. So now I'm going to talk to your regional manager and tell him/her about the way you made me feel today. Maybe think about who your customers might be connected to before shouting at them. Have a good time trying to explain your behavior!

Obviously this store is amazing because it's bed bath & beyond. What makes this location amazing is…read morethe people who work here. Victoria, in particular, is one of the reasons I like shopping at this store. Not only is she friendly and polite, she genuinely knows the products. She's always giving me helpful insight on them and raving about what I'm buying. She's essentially a personal Yelp for the store and always does it with a great attitude. The first time I went through her line, I was floored. I forgot how much just 1 person being nice can make a day so much better. Thank you Victoria and BB&B exton!

It's a little late to be reviewing a store that's closing. But I feel like I don't remember their…read moreprices being so high when they were fully open. Or the employees being so overtly rude or confrontational. It's odd seeing things %50 off and thinking that a basic bathroom mirror started at $50? I mean a small sink counter sized one. Or they have areas of things labelled "Stuff".

If you're looking for a bargain, Home Goods is definitely the place to go. You never know what…read moreyou'll find, but occasionally you'll come across some really great things. The prices are very reasonable, and it's definitely worth checking out if you're looking to save some money. The downside is that the store can be a bit messy and disorganized, so it can be difficult to find what you're looking for. However, if you're patient and take the time to look around, you're sure to find some great deals. Overall, Home Goods is a great place to find bargains on home goods. The prices are reasonable and you never know what you'll find. Definitely worth a visit if you're looking to save some money.

I so enjoy HomeGoods, was very excited to see this store come to the area. The store is chock full…read moreof a variety of wonderful high quality for your home or for gifts. If you want unique Christmas gifts, a Birthday or housewarming gift this is a great place to visit. I love their specialty coffees, unique decor (statues) , and art. They also have awesome gift wrap that is thick and very sturdy. Don't Cha just hate cheap gift wrap that rips when you wrap a corner and then it rips through?! Maddening! I was at the store recently, Christmas shopping, the store was well stocked for the season. The only draw back was the long line. I can forgive that because we got some incredible items! Plus the manager was jovial, pleasant & kind. We enjoyed talking with him. The store is in the process of hiring, so perhaps the long lines are just temporary.

This store is organized and clean, which makes it easy to find products. A store clerk approached…read moreme asking to assist but I didn't need it at the time. Later, I requested his advice and it was helpful. His recommendations fixed my concern in 30 mins or less once I was home. Out of curiosity, I walked to see the rest of the store. Great small hardware store filled with useful products. Even with covid19 going on, I was impressed. As of now, I'll avoid the competition and visit this store first before making a purchase. Knowledgeable, professional and friendly, what more could you ask from a neighborhood hardware store.

This is my go to spot for everything from play sand, to ice melt, to various sizes of Mason jars…read more Their stock is wonderful, and their prices are great!