They have everything and then some. Nice and quiet…read moreatmosphere so if you need assistance it's available.

Well-stocked store with extremely nice people. The customer service was outstanding! We will…read morecontinue to shop here and highly recommend it.

I made the mistake of trying to support a local business by purchasing our flowers at Old Gladwyne…read moreHardware. Unfortunately, the experience was disappointing. I bought four plants, and despite proper watering and pruning, all four were dead within a week. When I brought this to the owner's attention, she offered only a partial solution: if I bought four more plants at full price, she would give me half-credit for the original ones. Given that we used to live in Gladwyne and spent thousands of dollars at this store over the years, I would have expected better customer service--particularly a full replacement of the faulty plants. Had we gone to Home Depot or Lowe's, I'm confident we would have received a no-hassle refund or exchange. It's unfortunate that a local store didn't meet that same standard.

Old Gladwyne Hardware is a True Value Hardware Store located in the heart of Gladwyne…read more The best thing about Old Gladwyne Hardware is their plants. They have the best variety I have ever seen. They have perennials, annuals and succulents. Many of the perennials and annuals come in a large variety of colors. Inside the store they have all your hardware needs including goods for your house and garden. The aisles are not organized too well and they have some clutter, but the owner knows where everything is located. The store is family owned and the owner is usually on duty running the cash register. He is pretty nice and helps you find everything you need. Parking is pretty easy as they have a private lot. The actual entrance to the hardware store can be hard to find, but you can enter through the pet store's entrance.

Customer service here is amazing. Sarah, the Operations Manager contacted me based on my review,…read moreand to make up for what happened, she offered me 50% on the next items I purchased. I still needed flooring for another room, so this was definitely a generous offer and very much appreciated. I had another issue yesterday. One of the boxes of flooring I bought was incorrect. The very last box was another brand and another color! Oh no! The contractor didn't find it until working in the last room. The boxes were very long and very heavy, so not easy to go through and check. But after all, the store pulled the order. That item is now discontinued, so I was very worried about how we could finish this room. They located 5 boxes of it at another store about an hour away, but this was way too big for my car. Craig, one of the salespeople, called me and told me he would deliver it TO MY HOUSE within 2 hours!!!! My contractor is installing it now. Thank you so much Craig, Sarah and FLOOR & DECOR! You saved the day!

This was my first visit to Floor & Decor. My daughter and I…read morewanted to get some kitchen ideas for her home. I must say, I was very impressed by the wide selection of products they have to choose from. It's a very large place with so many selections of tiles for your floors, counter tops, and backsplashes in just about any material and price range you're looking for. As well as hardwood flooring in every shade you can think of. As we walked through the place, at least 4 people asked if we needed any help. I thought that was impressive because it's so hard to find good customer service now adays. When we finally decided we wanted help, we were lucky enough to get Sandon. He was the nicest guy! As he talked, we found out that he was a retired contractor and has been in the business for quite a few years. He helped match up some flooring and counter tops for us with the prices from our measurements. He also gave us valuable advice about different materials to use. We weren't ready to buy just yet, but I would definitely go back to Floor and Decor when we are. They also have free designers that can help you. You need to make an appointment for this. You can also buy a tile or two if you want to take it home to see it in your space and return it for a full refund. I must say i loved the selection and the friendly customer service and would definitely go back when we are ready to buy!

This brand new Ace Hardware is a great addition to the area. It's a solid size store with a…read moresurprisingly strong selection, and it's way more convenient than driving out to a big box store when you just need to grab something quickly. This is a sneaky good spot if you're looking for a gift for a guy. They have a ton of YETI gear and a strong lineup of grilling brands like Traeger, Weber, and Ooni pizza ovens. If someone in your life likes to grill or hang outside, you'll find something here. The seasonal section right up front is also well stocked. Just remember, this isn't a Home Depot or Lowe's. You're not coming here for pallets of lumber. Ace tends to focus on the smaller, everyday essentials like hardware, paint, tools, and home repair items. In my experience, it's actually a faster and more helpful place to buy paint or get advice on a project. Also, they have some unique items if you're looking for a different style. The staff seems more accessible, and you're not wandering around a warehouse trying to track someone down.

Wow, this DIY gal says what a great Ace store! Conveniently located in New Britain Town Center next…read moreto the GIANT grocery store, this is a beautiful new roomy hardware store. Plenty of tools for my hubby (DeWalt, Stihl, etc.), gardening accessories, paint, grilling section, pool & spa chemicals, bird seed, and so much more. If you're looking for lumber you'll need to go to the big box stores, but for every day essentials, this location is a must. The friendly staff will be sure to help you locate just what you need.

We chose the tile for our kitchen renovation with help at the Tile Shop. The women we worked with…read more(I lost her card!), helped my husband and I find a solution that worked for our two very different senses of style. Once we chose what we liked, we gave her the information of our contractor and everything from that point on was done seamlessly.

Becky is the absolute best. She was so nice, had great taste and ideas. She kept my budget in mind…read moreand also worked efficiently. She knew all the extras I would need to complete my bathroom, she covered everything.

I cannot say enough positive accolades for my experience at Benjamin Moore paint in Wayne. When I…read morewalked in I was given some space to acclimate myself to the store but when I was ready for help I was given excellent advice, attentive care and feel thrilled with the choices I made. Keep an eye out for one of the guys that works there named Joe. He really knows his stuff. (I bet everyone who works there knows their stuff) The crazy thing is that I went in with a color in mind and he actually seem to of read my mind and showed me that color before I asked for it. Out of all of the colors in the world! I didn't feel pressured one way or the other but I felt secure. When I mentioned a friends dining room that was painted a shiny lacquer remembered the actual color. The people who are painting my cabinets will come in to the shop and work with him to get the right Sheen and equipment. I feel very confident working with Benjamin Moore paint. In Wayne. I know that the parking is not as ideal as some of the other paint stores in the area but it's worth it. Give Benjamin Moore a shot you will be happy. It's also worth noting that they carry very fancy British paint that would need an expert to administer. Someday I will have the best looking glossy front doors. For now I will stick to my cabinets.

My 89 year old mom went to this store to make a small purchase and asked for assistance, which she…read morereceived and she left pleased with the purchase overall. When she brought it home, I saw the receipt and immediately noticed that it was sold at a price the was extraordinarily high. Like, REALLY high - even for Ben Moore. I went to verify my concern about what price point my mom was sold and a comparable item at HoPo was 1/4 the price. The price was especially high because she explained its use; to stain the wood legs on a new foot stool. Hardly a project that required a high end custom stain. When I went to the store the salesman was there and was open to discussing what happened for my mom that lead my mom to believe this high price was what was truly needed for her tiny project. The manager was present during the entire conversation with the employee and at one point jumped in and was immediately extremely assertive; exactly the opposite of the sales person. The manager was consistently denying any responsibility...even after his employee acknowledge he understood how it may have been confusing to my mom and apologized to me. All in front of the manager. Not the manager; he behaved in extreme opposition to the established sales philosophy of 'The customer is always right.' I am sure the store will object to my review for many reasons that are likely inaccurate...but if they do you will be best served to analyze if they are worthy of your business by looking at whatever retort they made but in the context of whether their rebuttal is still valid if the original sale was made as it should have been and supported by the employee as improper. There is no valid objection that could warrant this manager's behavior once the original error is consider as the cause...and all the negative treatment by the manager solely the effect which warrants this type of review. There are other options that are of equal quality and I would suggest looking into those options; I strongly advise to not shop at this particular Ben Moore if that is still your manufacturing preference. Other Ben Moore stores are also available for consideration. I hope this is useful to other shoppers.

Stepping into this quaint, small town hardware store is like stepping back into the 50's where…read morestaff was courteous and knowledgeable and there was a main street in every town. Brad (and his son who I believe now works with him) run the BEST, if not only, local small town hardware store. The prices are very reasonable and the service and smiles you get from Brad are fantastic. His depth and breadth of knowledge is staggering AND if you're looking for a local professional for a project (electrician, plumber, etc), he knows everyone. I own a store near Latshaws and ANY time I need something (screws, bulbs, tape, glue, screwdriver, PVC Pipe, outlet cover, duplicate key, paint, etc), he always seems to come through for me. I can't believe how much stuff he has crammed into that store without it seeming "too crowded'. Big box stores like Home Depot and Lowes have their place, but I'd rather shop local and support the little guys trying to keep this tradition alive. I will always check with Brad to see if he has something before going elsewhere.

Old school hardware store. I needed a new trailer pin for my hitch. The price was right 69 cents!…read moreThere were 5 people in the store, it would appear I was the only customer. Kinda like a barber shop, the locals were just hanging out and shooting the breeze. I think I took a step back to 1963. Gun store inside had reasonable prices. Nice place to find those little thing and you need only one not a 12 pack.

If you're looking for a bargain, Home Goods is definitely the place to go. You never know what…read moreyou'll find, but occasionally you'll come across some really great things. The prices are very reasonable, and it's definitely worth checking out if you're looking to save some money. The downside is that the store can be a bit messy and disorganized, so it can be difficult to find what you're looking for. However, if you're patient and take the time to look around, you're sure to find some great deals. Overall, Home Goods is a great place to find bargains on home goods. The prices are reasonable and you never know what you'll find. Definitely worth a visit if you're looking to save some money.

I so enjoy HomeGoods, was very excited to see this store come to the area. The store is chock full…read moreof a variety of wonderful high quality for your home or for gifts. If you want unique Christmas gifts, a Birthday or housewarming gift this is a great place to visit. I love their specialty coffees, unique decor (statues) , and art. They also have awesome gift wrap that is thick and very sturdy. Don't Cha just hate cheap gift wrap that rips when you wrap a corner and then it rips through?! Maddening! I was at the store recently, Christmas shopping, the store was well stocked for the season. The only draw back was the long line. I can forgive that because we got some incredible items! Plus the manager was jovial, pleasant & kind. We enjoyed talking with him. The store is in the process of hiring, so perhaps the long lines are just temporary.