Excellent customer service by Luke the owner. Blinds were older and my original decorator retired,…read morebut Luke took care of contacting Hunter Douglas for warranty issue! Went waaaaay above and beyond! Will never get window treatments anywhere else. His staff are wonderful also. You will not be disappointed!

I highly recommend The Blind Gallery in Wayne. I had a great experience working with Luke and Tony…read more The purchase and installation of my window treatments went very smoothly and they were very responsive to my needs. I will be forever grateful to them for helping us out recently at the Jersey Shore when we were having our property painted. They continue to provide Great customer service 7 years after the purchase of our window treatments were installed. I will never go anywhere else to purchase window treatments. Their customer focus and response to our needs is unmatched. Mary B.

Very professional interior designer helped me with my choices to update my living areas…read more Highly recommend Diane Ten Broeck! She is thoughtful, attentive and cheerful, it is a pleasure to work with her.

My experience was fantastic. I'm very happy and satisfied with the furniture which I bought on…read morefantastic / fabulous sale. I really don't understand. why some people have not said great things. I am very very picky and their sales help was incredible, service, delivered on time, perfect! I can't remember the last time said perfect. Lastly HUGE shout out out to the movers! They were the BEST. Seriously. The BEST. They were super friendly, helpful, kind, careful not to scratch anything, extraordinarily professional. I can't say enough... you couldn't ask for more.

My experience was similar to Chester's. The appearance of great customer service at the beginning…read moreof the experience and it degraded once I started understanding the underpinnings of how the company actually works. Customer service is lacking beyond the basics. Ambiance is an order house for Hunter Douglas products and that is their cash cow (Dan, the owner, touts that). The business seems to be knitted together by a Dad owner who is mostly AWOL and a younger generation that are working their respective positions with great liberty around family schedules which the customer is expected to work with. Dan is arrogant and other employees (his adult kids) take liberties beyond a sales relationship when in a client's home. As an example, they took pictures of the installations without asking my permission. Dan marveled at the "old fashion" wall phone I have in my kitchen and made a big deal about it by taking a picture. They took blinds and roman shades off my windows and without asking removed them from my home. I wanted to donate them to charity. For some, I asked them to return them and they did. There was a sense that they were overly comfortable in my home. I work from home and scheduled installations around my meeting calendar. Often, they'd come early or flex their schedule and it become a distraction to my workday. They didn't call first, just showed up. Ambiance re-did all of my window treatments as I was upgrading after being in my home for 25+ years. I could have gone to other vendors for a Hunter Douglas product but I wanted a higher end experience with design consultation. This is a family run business. I learned quickly that my design "consultant" actually is the book keeper. Did I feel deceived? Yes! With my original installations, they went ok - minor nicks to walls and my hardwood floors and a nice gash to a mahogany chair. It took multiple trips to get extension cords for a couple of wood blinds and the right color putty for door shutters. The last putty job - some holes were filled and others were not so it was a sloppy job. These were all minor annoyances. The company doesn't schedule installations until after the product is delivered to them. This delays the e2e process even more. I had 2 products that arrived broken and that wasn't identified until the day of installation - more delays! But, for my last order and installation which were shutters on French Doors - my experience was never fully resolved and the relationship degraded. I had to cut my losses and move on with a competitor company. In my last conversation with the "designer," she was not answering my questions with accurate information I had received by actually contacting Hunter Douglas. I was trying to logically walk through the journey for the French door shutters and basically laid out how what I paid for was not what was delivered and the job was not complete after 6 months. There was one excuse after another but no resolution. She accused me of being a bully. The last absolute lie was that the shutter style ordered, which matches the rest of my house, didn't come in the cut-out modification I needed. If that was true, what's the reason I wasn't told that before I ordered it? I actually sent material to Ambiance that Hunter Douglas sent me with a write up of my shutter style and a picture with the cut-out modification. This was proof that what I ordered was available but not delivered. That's when I contacted Hunter Douglas to file a complaint and wrote this review. Enough is enough! Stay away from this company!

This business has beautiful products. In addition their customer service is spectacular. I had a…read moreshade repaired there. They kept me updated on the progress which was appreciated. I was fortunate to have this service so close to home.

Loved working with Santoro tile for our new kitchen countertops. We have a small kitchen and were…read moreable to buy remnants and install them ourselves. Rachel helped make the process easy and we couldn't be happier with the results.

Don't know who the 2 women are in the office. Looked at a slab of granite with my wife. Told her to…read moreput my name on. Basically sold. Waited 2 months for my contractor to call me. Said the were gonna cut it later on week. Got a call from Santoro to come down and make sure the slab was good. Turns out my slab was sold and brought in a susposedly matching slab. WRONG the slab was not even close to what we wanted. Wasted 2 months for them to order the completely wrong granite. Was not gonna wait another 2 months to order another one. The lady lost her mind and started yelling and screaming at me and my wife. What a way to handle customers. Pulled my order and went to a competitor. WOW

Fantastic selection and great prices. The owners take a personal interest in each project and…read moreprovide helpful insights and recommendations.

This shop has a large selection of absolutely beautiful light fixtures. They stock items from 350…read moremanufacturers. Prices are very reasonable and the customer service is excellent. I prefer mom and pop shops to chain stores. Sometimes it's a bit busy in there, but you do get very personalized attention. I took 2 lamps to be repaired there and they charged me only $20 apiece. I also took a chandelier to have some work done and get cleaned up, and they did a beautiful job at a very fair price. It was far less than I expected. I needed a light for a powder room and was trying to decide on a couple. They took down the display models, wired them so I could plug them into an outlet, and let me take them home to check them out in my bathroom. They didn't charge me anything to do so! It's a good thing I did take them home, because the one I thought I preferred would nit work out there. So it was good I had the back up. That one also happened to be on sale, and I got a much better price than I expected. I bought a ceiling fan as well. Upon installing it, the motor wasn't working properly. The store ordered another to replace it. Again, they were very helpful and offered to replace it immediately.

Berwyn Glass installed a shower door and glass panel for my new walk in shower, its is beautiful!!!…read moreThe quality is second to none! Justin and Joe installed the glass door in about two hours, They were both polite and very professional. Highly recommend Berwyn Glass. Mike B.

We replaced two of our shower doors with frameless shower doors. We were able to get an estimate…read morefrom Jay by sending him pictures and measurements of the existing doors. Justin and Joe did a great job with the installation and cleanup. We are very happy with the results.

We used Heiler to paint our kitchen and master bathroom. From estimate to cleanup, they did a great…read morejob, very professional. The estimator was knowledgeable, and the price was reasonable. The scheduler was helpful. And the painters -- especially Marvin -- were skilled and did a fantastic job. Our rooms look terrific.

Extremely high price for subpar work. Painting team came out 3 times total to fix/complete work…read more Painter did half the job and I informed him the proposal indicated other items. Manager backed up his painter, even when he was wrong until he read his own proposal. Quality of work was terrible to paint 2 doors for $1500.00, never again. "Caveat Emptor"

Yes!!! This place is fantastic! If you like casual, light relaxed quality furniture... this place…read moreis for you. We bought 3 pieces from Stacey. Can't wait to return to see what else they bring in!!! No waiting either! Everything was available and associates all kind, helpful and stylish! Women owned business!

AAAAGH I want to give it 10 stars!!!…read more Vintage home moved a couple of doors down to a much larger location, and their selection is AMAZING! If you are furnishing your shore house (as I am) or going for the cottage/shabby chic look, this is the place in the 'burbs. The prices at Vintage home are so reasonable. They (the three ladies that own it) buy quality "vintage" stuff - not necessarily antiques, but think stuff from the '40s-'60s, and paint them white. I bought an incredible oversized carved mirror and it was only $200, a good sized antique french style linen press for $400, and a pair of french style bedside tables for $300. All are solid wood and very good quality pieces. For the price, it's not even worth hunting and hunting for decent quality furniture at yard sales, etc and then painting it yourself. These ladies have done all the work for you. Their prices are so low that they don't negotiate - and the stuff flies out of the store. They won't hold anything over the weekend since there is such turnover of their inventory, so if you see something you want, buy it. Have your measurements in hand because if you go home to measure someone else will scoop it up (as I did with the linen press. ;-) ) If you are looking for something in particular, you can give your name and they'll do the hunting for you. They don't take Amex and are closed on Mondays. I'll be back Tuesday for round 3....