We came in to find a battery for our riding lawnmower. We found the Aisle and an employee came over…read moreand asked us if we needed help. He told us what battery got the best feedback from customers. He didn't pressure us to buy a certain one, He explained the differences between them. That's called excellent customer service.

I used to shop Lowes and in fact because the Stage 2 fire restrictions have been lifted, I was…read moregoing to buy a charcoal grill. I will buy it from Amazon instead. I will never go to Lowes Show Low AZ again because they have installed Flock surveillance cameras in their entrance and parking lot. These are surveillance cameras, not security cameras. The data is sent to a private company and is sold. If you want security to identify shoplifters, etc, install your own cameras, not a third party surveillance system.

Home Depot is the not too fancy of the hardware and home repair and remodeling stores. We go here…read moreoften (as you can see by my check-ins) to get basic supplies and tools. There are other stores that may have specialized tools or more upscale inventory but Home Depot fits our needs. Service is good. The workers are easy enough to find and knowledgeable about the inventory in the store and what aisle to find it. We've asked for some pretty unusual items and they know just where to fix it. The store is neat and well organized and inventory is stocked so they don't run out of things that often. There are plenty of checkouts so you aren't standing waiting in lines. I definitely recommend Home Depot and will be back.

The Human Resources manager named Mike is my neighbor. He's a 62 year old man. My neighbor told me…read morethat Mike from the Show Low Home Depot was recording me coming and going from my home. Sure enough there was a camera in his window pointing at my front porch. If Voyeurism is Mike's hobby, then you might want to check out the restrooms and locker rooms in the Show Low Home Depot. I contacted the Navajo County Sheriff's office. They know that Mike emailed the unauthorized video to another person. He left a Digital trail. Hopefully the manager at Home Depot will look into this CREEP.

Ron is the best!! He helped us as soon as we entered. Saved us 20 minutes of searching the store…read more We found the headphone jack we were quickly on our way.

Great staff and VERY friendly - makes up for the very limited selection that they have…read more Falls well short of what the ACE store down the street sells and has on display. BUT ... the prices at True Value are significantly lower than ACE. ACE is clearly trying to gouge the locals and area visitors. Have become a loyal True Value shopper in Heber. You will not be disappointed.

Reason for the poor review is the persistent rude and obnoxious check out/cashier staff. Too bad…read morereally. The other staff at the store in the aisles helping you locate stuff are far more friendly and helpful. You are no better that your weakest link - improve your customer service at the register. For shoppers, you might be better off going to the True Value store right down the street.

My wife when for a purchase needed help, but all employees were standing around talking to other…read moreemployees so she got no help and had to leave with nothing.

I was double charged for my membership fee and when i went to this store to get a refund of the…read moreextra $44.99 i was told they could refund one of the charges but my membership would be affected and would also lose the $44.99 they double charged me. The option i was told was to issue me a gift card for that double charge but would have to spend that in the store. It was later mentioned to me when pusuing it the option to refund the double charge in cash. I took the cash refund and deposited that back to my bank account. Why could they not deposit it back to my bank account which i was told by them they could not. i am retired on limited income and needed that money put back into my bank acct i did not want store credit. I ended up getting a cash refund but not happy nor satisfied how it was handled.

I understand that HF is a good place to get on the spot tools that while maybe not the best of…read morequality, usually will get your job done. I pay every year for the inside track membership to belong and get the benefit of special deals. I have purchased many high and small end tools, compressors, jacks, air jacks, trailer equipment, you name it. At the end of last July I purchased an expensive generator, The super quiet Predator 5000 dual fuel. Normal price was right at 1100 got it for 900 with a coupon. I thought I had got the top of the line for what they offered and very proud. My family and I went camping in August for a few nights, again in mid November. In the middle of the night the generator just quit. We googled every thing we could, oil level safety sensor, Co2 sensor shut off. Nothing could make it stay running. I wanted to use it only LPG but even put gas in it to make sure it wasn't a fuel issue. On both, it would start, run for 20-30 seconds and shut down. I called the 800 number on the stickers you see on all of their equipment, to never get to answer. I left messages every time. I finally called the store only to have the manage say "sorry" he couldn't help as I didn't purchase the extended warranty. My bad. I had only 29 hrs on this unit and it was dead in the water. I finally was able to get what sounded like mature person on the 800 number to be informed that they on have one person that answers these calls and are too busy to return messages. Just have to be lucky to catch someone. Pretty much told the same from the store. What they did say was that there was a generator place in Heber that could help me. Making (2) two hr round trips and $245 later, a working generator. Apparently a Co2 issue and super common with these units. Woodchuck saw however, great service! , Ever talk about a recall on them. There is also a Facebook page just dedicated to the issues with these units. Wow! My advice is to spend the extra $ and buy a name brand generator. It would be in thing if it was just the problems with these units but the lack of service and selling their product with the big sticker "Call 800...." For help to me, paints a somewhat shady practice. Because of this I will go back to Amazon and at least these stand behind their products.

Bought a chainsaw from Ace Hardware in ShowLow az and the clutch froze up after 5 weeks and less…read morethan 10 hours of use. Ace refused to honor the warranty. I contacted the manufacturer and they covered the repairs. Manager was very rude and hung up on me.

Went to ACE Hardware of Show Low (Store #06408) today for some electrical items…read more At checkout I inserted my credit card in device and tapped the green accept button, then removed card. No receipt printed, device said "insert card". Reinserted card, tapped accept again, receipt printed. Left store. At home realized I have been double charged per receipt for the items purchased. Both store receipt and Visa notification shows 2 identical charges. Called store, was curtly informed that double charge had never happened before (implying I was lying) and I had to wait until charge was no longer pending before I could come into store "with receipt" and would be refunded for double charge. Let me explain: * I am the customer. * Ace is the vendor. * This is not my mistake. It is ACE's system * Why do I need to travel to store for them to correct their mistake? * How many other people does ACE double charge?

This is a good store. We bought a fair amount of wood and they spent 30 minutes or so cutting it…read moreand loading it for us. Great service and so much friendlier than a big box store!

Had what I needed and friendly, helpful people. They provided teams on how to do some things I'm…read morenot accustomed to doing as well. Very helpful.

When ever I need paint or something different I know Davis store has it! Deanna is great I love her…read moreinput on just about everything I need or want and if I am not sure what I want or need she seems to know so I really appreciate her input!

I usually shop at my Ace Hardware in Phoenix and they are amazing. I have several Ace Hardware…read morestores. I shop there . The store was a horrible experience, when I walked in the store, the man Vincent said welcome to Ace Hardware, but when I ask him a question, he was very rude at first and very little help finding what I needed. Then I went to pay and the girl Destiny was on her headset talking to someone the whole time and she was no help whatsoever. I would've bought a lot more stuff, but I didn't feel like giving money as rude as they were from the beginning to end. I am in this town every month to visit, but I will never shop there again!

The customers are treated well! Love the expansion making the floor space great. Saves probly $20…read moregas not going to showlow!

The new people they have working at this Ace are much nicer and more helpful than most of the other…read moreemployees. If they can't answer your questions they find someone who can.