My wife when for a purchase needed help, but all employees were standing around talking to other…read moreemployees so she got no help and had to leave with nothing.

Well stocked, great service. It's one of the largest Ace Hardware stores I've been in…read more Also, lots of knowledgeable folks on the floor that had answers to all my questions.

Been there many times. Love the place. People are knowledgeable prices are very fair. Above all,…read morecustomer service is the best here. I prefer to go here over even Home Depot and Lowes.

Are they still located and open in Flagstaff Arizona. If they are I need to see if they have 2…read morewindows for my manufactured home

I love this place. It's like a salvage yard / thrift store…read moreof everfy kind of building material and hardware bit you can ever need. Remember that jar or coffee can of hardware your dad or grandfather had with a jumble of stuff that was completely disorganized but always contained what you needed? This place is a 3,000 square foot version of that. My son calls it "the dollar store" because it weems like no matter what hardware bits we ever need when we get to the register, the guy says "ummm, I don't know, how about a dollar?" If you're a fix-it geek, be sure to visit ERIC

Walked in looking for PEX fitting I forgot at large box store 50 miles away. Walts had the fitting!…read moreEmployee was helpful in locating the fitting. They have the store well stocked , organized ... Thanks

Had the roof fail on our RV - roof cap failed and part of it blew away! Went to Walt's and spent…read more20 mins walking through what happened and what we needed to McGiver a fix so we could limp to Albuquerque. Guys where willing and able to help! Highly recommend this place!

Brandon was great everything was done quick and good quality…read more price was really good compared to other options.

Brandon Porter was an amazing person to work with. He came to my house and took measurements and…read morelistened to my ideas. I love the Murphy bed he built with a desk included. I even had him build a custom Murphy arts and craft center (he had never built one and he went above and beyond my expectations).

It may be a small hardware store, but don't let the size fool you--they have a surprisingly wide…read moreselection of items. And if they don't have something in stock, they're more than happy to order it for you. The staff are some of the most helpful, nicest, and sweetest people you'll ever meet. They're knowledgeable and always willing to go the extra mile to make sure you find what you need. The store itself is clean, well-organized, and easy to shop in. It's clear they take pride in what they do. Highly recommend supporting this great local business!

Helpful friendly staff. They had everything we needed! Love to support local small businessesread more

Very disappointed with Lowe's in Show Low, AZ. Terrible…read morecustomer service! Bought this window air conditioner in February of 2026. Decided to install it in March of 2026. Found this unit has been opened previously and all the mounting hardware spilled throughout the box. I've bought thousands of dollars worth of appliances from this store in the past. To bring home garbage like this from Lowe's is extremely disappointing to say the least. I will no longer purchase appliances from Lowe's again.

We bought a refrigerator from Lowe's in February. Their third-party installer installed the…read morerefrigerator and when they placed the water filter in, they did not remove the tape fully. We left for over a week and got home and because the tape was blocking the water filter we had extensive floor damage and leak. The show store said I had to file a claim with their third-party is that was not their problem. The third-party installers said I should pursue this with the manufacturer. In contacting Lowe's and asking to speak with the store manager three times she has never returned my phone call and had an assistant returned my phone call. He said it's not their problem. Please be cautious in buying anything from Lowe's as they will not back up their sale and remedy the problem, they will only claim the problem is not theirs even when I hold a Lowe's receipt for my purchase. I was also told to escalate this Cuz 800 number asking for the regional manager since the store manager did not return my calls and when I did, they said they could not provide who the regional manager was. Never again! I would rate Lowe's a negative if I could but I cannot.

Always helpful people. Can always get someone who knows what I'm looking for. Cashiers are awesome…read moreand help is just a short distance away

Big kudos to Jaime! She took a delivery issue and made sure I got my items. She herself loaded up…read moreher car & delivered to me personally! That's why we shop at our local Ace in Pinetop. Ya think HD/Lowes would have done this??? Truly an asset to Ace!!! Thanks Jaime!!!

The cooler motor went out on my home and when I called around to the local hardware store it was…read moreexpensive and I didn't have that kind of money. So after I realized I wasn't going to be able to get it fixed I thought let me check a couple more places. So I called western home & auto and Gypsy helped me find one for almost half the price everyone else was charging. I'd highly recommend this business