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Western Home & Auto

5.0 (1 review)
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3 years ago

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Sedona Digs Furniture

Sedona Digs Furniture

(22 reviews)

$$

I'm not sure whether to describe this place as bad taste, or as no taste. But in either case, this…read moreis not good. If you go into a decent furniture store, it should look pretty right as you enter it. Well, this place looks like you walked into the Salvation Army furniture store. Which would be fine if they had Salvation Army prices, but no! A two-seater leather sleeper of very undistinguished appearance will cost you close to $7000. Dining room tables are sold for $6000 - $10,000. If they were works of art, then yes that would be a price you would expect to pay. But they are not even attractive, much less artistic. My own recommendation is that you need to drive down to Phoenix. I highly recommend Copenhagen Imports, on Camelback. You will see pretty sights when you walk into that store. And, at the higher end of what this miserable Sedona establishment offers, you could buy fancy furniture are Roche Bobois. Yeah, these require driving to Phoenix, but what can I say. You can buy good art in Sedona, but you should drive down I-17 to buy decent furniture. Let me repeat. A furniture store is easy to judge. Just walk in the front door and cast your eyes around. You should see "pretty." If you don't, time to move on. It would be nice to support local Sedona businesses. But they have to be good.

When we moved to the area, we visited many furniture stores, including Phoenix and didn't find what…read morewe wanted or the prices were very high. The staff at Sedona Digs worked with us to find the right dining room table and chairs, carpeting and more in our budget. If they didn't have exactly what we were looking for then we reviewed manufacturers' sites to select well-made pieces of furniture made in the USA. They delivered the furniture and set up everything to look great. Our new dining room table (made by the Amish) and chairs are beautiful and so nicely made. We've gotten many compliments! We truly like the customer service and friendly staff. Happy to support a local business too!

Blackmarrs Furniture - Blackmarr's Furniture, Sedona AZ

Blackmarrs Furniture

(12 reviews)

Our long relationship with Blackmarr's is a tale that could have frustrated us, but where exactly…read moreare we going and what is our risk? It's a story made for cocktail parties. We came here to look at furniture, and discovered that the displays are absolutely wonderful. When we asked about fabrics and customizing our order, they had an impressive array of choices that blew the doors off the competition. When we balked at our original price estimate they agreed, and without a beat moved to another line that met our price objective. The quality seemed about the same, and the deal they gave us was about twice the furniture as our original choice. We ordered two barrel chairs and a wraparound couch for the living room. The time to manufacture the chairs was longer than they were accustomed to, because of the epidemic raging the country. The two barrel chairs and half of the wraparound couch arrived a little after the estimates said they would. But half the wraparound couch was the wrong color. Blackmarr's followed up and found out the manufacturer would build us a replacement wraparound couch immediately. When the replacement arrived in town, but just to be on the safe side Blackmarr's decided to inspect the shipment. No joy, the manufacturer had shipped the wrong furniture again. Another few months went by, and about the time we were going to follow up we got another call from Blackmarr's. Yes, the right part had arrived, and they would deliver it to our house immediately. As we all held our breath, the couch part was fitted into place. The color matched perfectly. As perfectly as if the original mis-shipped part had been found and re-routed to us. Through all this ordeal, we had the impression Scott and Lindsey at Blackmarr's were just as concerned, if not more so, than we were. They did what a very good merchant would do to keep our future business, with discounts and gifts and cards, and we were positively impressed. Yes, they have kept our business, and we will be shopping there in the future. I won't tell you who the furniture manufacturer was, but I'm sure Blackmarr's will be steering you to better suppliers.

service seems only to be verbal rather than actual…read more The owners do not stand behind the products they sell. "that's how it comes to us". is an unfortunate attitude when product quality is questioned. pricing seems high for medium to low quality of some items. this is a BUYER BEWARE store. verbal assurances are questionable.

Designs West Home Furnishings

Designs West Home Furnishings

(15 reviews)

$$$

This store is an amazing local place! About two years ago I furnished 80% my house from this store…read more Delivery was great, customer service was also great. I appreciate how they have many styles of furniture that accommodate all budgets! I chose to go with solid wood, Amish made bedroom/dresser sets and an Ashley Furniture dining set. I haven't been in since (because my house is furnished) but I'm sure when I need an update of style I'll be back!

I wish to give this store a zero star rating. Or even negative if I could. I am so sorry my mother…read moredecided to do business with these people. I myself have experienced the worst, most mortifying customer service ever in my whole life, from the sales lady and a gentleman that works here. But I'm here to tell my moms story not mine: mom made her purchase before my experience. In February she paid almost $4000 for a set of couches that are sold cheaper elsewhere in the US. (too bad she didn't look elsewhere before she spent her money here!!!) she was told that our couches would be here by May. The due date came and went, no one from the store followed up with her or reached out. She called the store, herself, and was given a new due date for June 15; which it has came and went and we still haven't heard from these guys. They have poor customer service! no follow up! Do not spend your money here!!!!!!!!!!!!! We will never do business with these guys ever again!!!!!!! I also do not expect a reply to this from the owner, because that is how AWFUL their customer service is!!!!! I should stand in front of the store and warn all people from ever shopping there so they don't experience the same poor service we both did.

Western Home & Auto - tires - Updated May 2026

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