Had what I needed and friendly, helpful people. They provided teams on how to do some things I'm…read morenot accustomed to doing as well. Very helpful.

This is a good store. We bought a fair amount of wood and they spent 30 minutes or so cutting it…read moreand loading it for us. Great service and so much friendlier than a big box store!

I came to the paint store on a busy sunday with only one employee and Seth felts Was the hardest…read moreworker so professional and super fast at getting my order done! Thank you! Seth!

The Human Resources manager named Mike is my neighbor. He's a 62 year old man. My neighbor told me…read morethat Mike from the Show Low Home Depot was recording me coming and going from my home. Sure enough there was a camera in his window pointing at my front porch. If Voyeurism is Mike's hobby, then you might want to check out the restrooms and locker rooms in the Show Low Home Depot. I contacted the Navajo County Sheriff's office. They know that Mike emailed the unauthorized video to another person. He left a Digital trail. Hopefully the manager at Home Depot will look into this CREEP.

I was double charged for my membership fee and when i went to this store to get a refund of the…read moreextra $44.99 i was told they could refund one of the charges but my membership would be affected and would also lose the $44.99 they double charged me. The option i was told was to issue me a gift card for that double charge but would have to spend that in the store. It was later mentioned to me when pusuing it the option to refund the double charge in cash. I took the cash refund and deposited that back to my bank account. Why could they not deposit it back to my bank account which i was told by them they could not. i am retired on limited income and needed that money put back into my bank acct i did not want store credit. I ended up getting a cash refund but not happy nor satisfied how it was handled.

I understand that HF is a good place to get on the spot tools that while maybe not the best of…read morequality, usually will get your job done. I pay every year for the inside track membership to belong and get the benefit of special deals. I have purchased many high and small end tools, compressors, jacks, air jacks, trailer equipment, you name it. At the end of last July I purchased an expensive generator, The super quiet Predator 5000 dual fuel. Normal price was right at 1100 got it for 900 with a coupon. I thought I had got the top of the line for what they offered and very proud. My family and I went camping in August for a few nights, again in mid November. In the middle of the night the generator just quit. We googled every thing we could, oil level safety sensor, Co2 sensor shut off. Nothing could make it stay running. I wanted to use it only LPG but even put gas in it to make sure it wasn't a fuel issue. On both, it would start, run for 20-30 seconds and shut down. I called the 800 number on the stickers you see on all of their equipment, to never get to answer. I left messages every time. I finally called the store only to have the manage say "sorry" he couldn't help as I didn't purchase the extended warranty. My bad. I had only 29 hrs on this unit and it was dead in the water. I finally was able to get what sounded like mature person on the 800 number to be informed that they on have one person that answers these calls and are too busy to return messages. Just have to be lucky to catch someone. Pretty much told the same from the store. What they did say was that there was a generator place in Heber that could help me. Making (2) two hr round trips and $245 later, a working generator. Apparently a Co2 issue and super common with these units. Woodchuck saw however, great service! , Ever talk about a recall on them. There is also a Facebook page just dedicated to the issues with these units. Wow! My advice is to spend the extra $ and buy a name brand generator. It would be in thing if it was just the problems with these units but the lack of service and selling their product with the big sticker "Call 800...." For help to me, paints a somewhat shady practice. Because of this I will go back to Amazon and at least these stand behind their products.

Just got to this Ace 20 Minutes before they opened. At least 3 people were wandering around, doing…read morenothing. Got someone to open the door and simply asked to look for the thing I needed and then I'd checkout after opening, Simple courtesy. Said: "I can't help you until we open." and closed the doon my face. How's THAT for "helpful hardware man"? Lived here for 6 months and this bunch have proven to be the worst Ace I've ever patronized.

Always helpful people. Can always get someone who knows what I'm looking for. Cashiers are awesome…read moreand help is just a short distance away

Ron is the best!! He helped us as soon as we entered. Saved us 20 minutes of searching the store…read more We found the headphone jack we were quickly on our way.

Great staff and VERY friendly - makes up for the very limited selection that they have…read more Falls well short of what the ACE store down the street sells and has on display. BUT ... the prices at True Value are significantly lower than ACE. ACE is clearly trying to gouge the locals and area visitors. Have become a loyal True Value shopper in Heber. You will not be disappointed.

Reason for the poor review is the persistent rude and obnoxious check out/cashier staff. Too bad…read morereally. The other staff at the store in the aisles helping you locate stuff are far more friendly and helpful. You are no better that your weakest link - improve your customer service at the register. For shoppers, you might be better off going to the True Value store right down the street.

Well stocked, great service. It's one of the largest Ace Hardware stores I've been in…read more Also, lots of knowledgeable folks on the floor that had answers to all my questions.

Walked in looking for PEX fitting I forgot at large box store 50 miles away. Walts had the fitting!…read moreEmployee was helpful in locating the fitting. They have the store well stocked , organized ... Thanks

Had the roof fail on our RV - roof cap failed and part of it blew away! Went to Walt's and spent…read more20 mins walking through what happened and what we needed to McGiver a fix so we could limp to Albuquerque. Guys where willing and able to help! Highly recommend this place!

This a great little store! They have about anything you really need. It's also great to be…read moresupporting local businesses. Check it out, you won't be disappointed.

Sam A. Is the man. He just helped me load up 80 concrete blocks & had great customer service & was…read morean all around good dude. Someone needs to give that guy a raise. Thanks Sam Also Brian N. & Omer were very helpful when I needed to return & unload all the concrete blocks I purchased earlier. Thanks guys

By far the worst experience I have ever had dealing with Lowes. I wanted new windows put into my…read morehome. I contact Lowes and with in a couple of days had a sales person come out to the house, name Jim. This was early June 2026. Went over what I wanted, broke down cost etc.. I agreed to the contract. He stated in a few days the installers would come out and double check his measurements. That took a month before they came. Then had a delivery of July 24th, ok good. Then that was push back to the end of August. That did not please me. Then it was push to November 6th, no way this when I blew up. Back and forth never with the same person, and always a different story/reason what was going on. I already had made my first payment with really not knowing when the work would be done. That is when I demanded my money back. Then all of a sudden the manager was able to make things happen. Today 9/11/2026 the installers came out with the windows to finish the job that started over 3 months ago. KC and his crew did fine work no issues with them. They are not Lowes employees. I had told Jim I was getting ready to do allot of work at my house to get it on the market to sell. Lowes has lost allot of money, next was flooring, then painting etc... Never will I use Lowes for any type of installation work. Beware of the Lies from Lowes.. Sincerely Ron N.