This is a good store. We bought a fair amount of wood and they spent 30 minutes or so cutting it…read moreand loading it for us. Great service and so much friendlier than a big box store!

Had what I needed and friendly, helpful people. They provided teams on how to do some things I'm…read morenot accustomed to doing as well. Very helpful.

Home Depot is the not too fancy of the hardware and home repair and remodeling stores. We go here…read moreoften (as you can see by my check-ins) to get basic supplies and tools. There are other stores that may have specialized tools or more upscale inventory but Home Depot fits our needs. Service is good. The workers are easy enough to find and knowledgeable about the inventory in the store and what aisle to find it. We've asked for some pretty unusual items and they know just where to fix it. The store is neat and well organized and inventory is stocked so they don't run out of things that often. There are plenty of checkouts so you aren't standing waiting in lines. I definitely recommend Home Depot and will be back.

The Human Resources manager named Mike is my neighbor. He's a 62 year old man. My neighbor told me…read morethat Mike from the Show Low Home Depot was recording me coming and going from my home. Sure enough there was a camera in his window pointing at my front porch. If Voyeurism is Mike's hobby, then you might want to check out the restrooms and locker rooms in the Show Low Home Depot. I contacted the Navajo County Sheriff's office. They know that Mike emailed the unauthorized video to another person. He left a Digital trail. Hopefully the manager at Home Depot will look into this CREEP.

I was double charged for my membership fee and when i went to this store to get a refund of the…read moreextra $44.99 i was told they could refund one of the charges but my membership would be affected and would also lose the $44.99 they double charged me. The option i was told was to issue me a gift card for that double charge but would have to spend that in the store. It was later mentioned to me when pusuing it the option to refund the double charge in cash. I took the cash refund and deposited that back to my bank account. Why could they not deposit it back to my bank account which i was told by them they could not. i am retired on limited income and needed that money put back into my bank acct i did not want store credit. I ended up getting a cash refund but not happy nor satisfied how it was handled.

I understand that HF is a good place to get on the spot tools that while maybe not the best of…read morequality, usually will get your job done. I pay every year for the inside track membership to belong and get the benefit of special deals. I have purchased many high and small end tools, compressors, jacks, air jacks, trailer equipment, you name it. At the end of last July I purchased an expensive generator, The super quiet Predator 5000 dual fuel. Normal price was right at 1100 got it for 900 with a coupon. I thought I had got the top of the line for what they offered and very proud. My family and I went camping in August for a few nights, again in mid November. In the middle of the night the generator just quit. We googled every thing we could, oil level safety sensor, Co2 sensor shut off. Nothing could make it stay running. I wanted to use it only LPG but even put gas in it to make sure it wasn't a fuel issue. On both, it would start, run for 20-30 seconds and shut down. I called the 800 number on the stickers you see on all of their equipment, to never get to answer. I left messages every time. I finally called the store only to have the manage say "sorry" he couldn't help as I didn't purchase the extended warranty. My bad. I had only 29 hrs on this unit and it was dead in the water. I finally was able to get what sounded like mature person on the 800 number to be informed that they on have one person that answers these calls and are too busy to return messages. Just have to be lucky to catch someone. Pretty much told the same from the store. What they did say was that there was a generator place in Heber that could help me. Making (2) two hr round trips and $245 later, a working generator. Apparently a Co2 issue and super common with these units. Woodchuck saw however, great service! , Ever talk about a recall on them. There is also a Facebook page just dedicated to the issues with these units. Wow! My advice is to spend the extra $ and buy a name brand generator. It would be in thing if it was just the problems with these units but the lack of service and selling their product with the big sticker "Call 800...." For help to me, paints a somewhat shady practice. Because of this I will go back to Amazon and at least these stand behind their products.

Wow~ What great service! I was very impressed with this Ace. I came in with a 10 year old bottle of…read morepipe defreeze stuff (you use it to pour in your pipes so they don't crack when it freezes). The gentlemen who jumped to assist me laughed heartily at the old bottle, and took me to where the new and improved products were. He was very patient with all my questions and explained the differences of each bottle. I had also brought in a nasty bug in a plastic bag, and asked him what I needed to buy to kill it; once again he walked me to the isle and showed me all the different products. He also told me of an alternative to the harsh chemicals (diatomaceous earth) that was much safer and cheaper to use. The customer service was amazing and I if I lived in Pinetop this is where I would do all of my home/hardware shopping.

Just got to this Ace 20 Minutes before they opened. At least 3 people were wandering around, doing…read morenothing. Got someone to open the door and simply asked to look for the thing I needed and then I'd checkout after opening, Simple courtesy. Said: "I can't help you until we open." and closed the doon my face. How's THAT for "helpful hardware man"? Lived here for 6 months and this bunch have proven to be the worst Ace I've ever patronized.

Ron is the best!! He helped us as soon as we entered. Saved us 20 minutes of searching the store…read more We found the headphone jack we were quickly on our way.

Great staff and VERY friendly - makes up for the very limited selection that they have…read more Falls well short of what the ACE store down the street sells and has on display. BUT ... the prices at True Value are significantly lower than ACE. ACE is clearly trying to gouge the locals and area visitors. Have become a loyal True Value shopper in Heber. You will not be disappointed.

Reason for the poor review is the persistent rude and obnoxious check out/cashier staff. Too bad…read morereally. The other staff at the store in the aisles helping you locate stuff are far more friendly and helpful. You are no better that your weakest link - improve your customer service at the register. For shoppers, you might be better off going to the True Value store right down the street.

Well stocked, great service. It's one of the largest Ace Hardware stores I've been in…read more Also, lots of knowledgeable folks on the floor that had answers to all my questions.

Walked in looking for PEX fitting I forgot at large box store 50 miles away. Walts had the fitting!…read moreEmployee was helpful in locating the fitting. They have the store well stocked , organized ... Thanks

Had the roof fail on our RV - roof cap failed and part of it blew away! Went to Walt's and spent…read more20 mins walking through what happened and what we needed to McGiver a fix so we could limp to Albuquerque. Guys where willing and able to help! Highly recommend this place!

This a great little store! They have about anything you really need. It's also great to be…read moresupporting local businesses. Check it out, you won't be disappointed.

We came in to find a battery for our riding lawnmower. We found the Aisle and an employee came over…read moreand asked us if we needed help. He told us what battery got the best feedback from customers. He didn't pressure us to buy a certain one, He explained the differences between them. That's called excellent customer service.

I used to shop Lowes and in fact because the Stage 2 fire restrictions have been lifted, I was…read moregoing to buy a charcoal grill. I will buy it from Amazon instead. I will never go to Lowes Show Low AZ again because they have installed Flock surveillance cameras in their entrance and parking lot. These are surveillance cameras, not security cameras. The data is sent to a private company and is sold. If you want security to identify shoplifters, etc, install your own cameras, not a third party surveillance system.