I was double charged for my membership fee and when i went to this store to get a refund of the extra $44.99 i was told they could refund one of the charges but my membership would be affected and would also lose the $44.99 they double charged me. The option i was told was to issue me a gift card for that double charge but would have to spend that in the store. It was later mentioned to me when pusuing it the option to refund the double charge in cash. I took the cash refund and deposited that back to my bank account. Why could they not deposit it back to my bank account which i was told by them they could not. i am retired on limited income and needed that money put back into my bank acct i did not want store credit. I ended up getting a cash refund but not happy nor satisfied how it was handled. read more

I understand that HF is a good place to get on the spot tools that while maybe not the best of quality, usually will get your job done. I pay every year for the inside track membership to belong and get the benefit of special deals. I have purchased many high and small end tools, compressors, jacks, air jacks, trailer equipment, you name it. At the end of last July I purchased an expensive generator, The super quiet Predator 5000 dual fuel. Normal price was right at 1100 got it for 900 with a coupon. I thought I had got the top of the line for what they offered and very proud. My family and I went camping in August for a few nights, again in mid November. In the middle of the night the generator just quit. We googled every thing we could, oil level safety sensor, Co2 sensor shut off. Nothing could make it stay running. I wanted to use it only LPG but even put gas in it to make sure it wasn't a fuel issue. On both, it would start, run for 20-30 seconds and shut down. I called the 800 number on the stickers you see on all of their equipment, to never get to answer. I left messages every time. I finally called the store only to have the manage say "sorry" he couldn't help as I didn't purchase the extended warranty. My bad. I had only 29 hrs on this unit and it was dead in the water. I finally was able to get what sounded like mature person on the 800 number to be informed that they on have one person that answers these calls and are too busy to return messages. Just have to be lucky to catch someone. Pretty much told the same from the store. What they did say was that there was a generator place in Heber that could help me. Making (2) two hr round trips and $245 later, a working generator. Apparently a Co2 issue and super common with these units. Woodchuck saw however, great service! , Ever talk about a recall on them. There is also a Facebook page just dedicated to the issues with these units. Wow! My advice is to spend the extra $ and buy a name brand generator. It would be in thing if it was just the problems with these units but the lack of service and selling their product with the big sticker "Call 800...." For help to me, paints a somewhat shady practice. Because of this I will go back to Amazon and at least these stand behind their products. read more

Harbor Freight Tools - Predator 5000 - Hardware Stores Near Me - Show Low, Arizona

This Harbor Freight is in the shopping center between Sportman's Warehouse and Aaron's Furniture. 3.5/5 stars Harbor Freight definitely has a place in the tool/hardware marketplace. They have great weekly sales on items you would find in hardware stores. They also have items that are harder to find as well. It is on the lower price end and that's not bad if you're not using the tool every day or putting big stress on it. We've bought quite a few items and have not had any problems with them, such as a bottle jack (used for jacking up a medium sized trailer) and tie-downs. They worked quite well for the job intended. While Harbor Freight products are good, we buy things we will use hard, often or where we could get hurt from other sources. I do recommend Harbor Freight for the purpose described. We will definitely go back. read more

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The usual greatness that is a Harbor Freight store. The place is well stocked, clean and the staff are almost friendly but then again, I'm not paying for a friend but a little politeness goes very far in a near polite society. read more

A smaller sized Harbor Freight but it was clean and well organized. The store was clean and the associates were available and complementary. On one occasion I took my small car and decided to buy a scaffolding, which didn't fit. They knew it, but I am stubborn, and made it fit in the hatch back, but at least two employees came out to check on me to make sure I was loaded up properly and legal to go down the road. The products are what they are, and the service is the best I have had at Harbor Freight. read more

Very Helpful. Very willing to pull additional product from the store room with a smile. Thank you again. Great job.

The Show Low AZ store deserved zero stars. Only good for cheap throw away tools. Bought a generator 3 years ago to use for work 3 to 4 hours per day. I always buy extended warranty because they typically only last 4 to six months. I am now on my 5th replacement!!! My most recent one had to go straight back as it clanked, raced and belched out black smoke from the exhaust on its first start. Manager of the store (Show Low, AZ) was a complete and utter a-hole saying I was ruining the generators. I said yes obviously by trying to use them. Then he told me he would not replace this one if it went faulty. So I asked for my $200 warranty money back and he refused. So much for the $200 no questions asked extended warranty. Do yourself a favor and avoid this store entirely but if you do go in don't expect any customer service if you have to return anything because it's faulty. Stick to their $5 hammer and throw it away after use. Hopefully the manager will last as long in his job as their generators do in use. read more