I live near by and if I ever rebuild I want my property attached to ACE........ Great place…read morepleasant staff, knowledgeable and willing to help and go the extra mile! "Jimmie Pickles"

I must say I have been going to this particular Ace due to its location. Most and I say most of the…read moretime the staff is friendly, helpful, and very courteous. My last experience was awful. If you have a return or problem with an order they treat you like you are trying to scam them. I found a particular manager to be arrogant, demeaning, and physical threading as he got in my face. I will never return to this particular location.

I had a giant flamingo that needed inflating and went in to buy a pump. Two gentlemen created me…read moreand I formed me they could inflate it for free! Not only did they inflate it, but they tied the thing to our car to ensure it made it to our beach rentals receiving this convenient and kind service while on vacation was a great way to start the trip.

Best hardware store, hands down. Polite, informative, helpful. I might pay a little more but every…read morepenny is well worth it for the service I receive each and every time I go there. Plus I get to patronize a local Holmes Beach merchant.

I requested help to purchase a vanity for a sink and was told someone would come and help me but…read morenobody came. I followed up on the request and was not able get a worker to assist. The service did not meet my expectations and greatly disappointed me. There was a large selection of products available but finding help to purchase them was an issue during my visit.

Woman was rude as heck in appliance. I'm trying to buy a roughly $1000 dishwasher and she didn't…read moreaddress me until I asked her for help telling her what I was looking for. She pointed me to another one I didn't want. She then said "well we probably don't have it on display" and just walked away. Bye Felicia. I'll go to a local appliance store that welcomes my business.

4 stars for the service, but 2 for the prices…read more Ace reminds me of that corner hardware store your dad took you to as a kid. There was an old guy that knew where everything was and practically knew what you wanted as you crossed the threshold of the entrance. This Ace is like that, it's just for bigger ticket items there's no comparison with Home Depot or Lowe's, unfortunately. For the knowledge base, however, it's sometimes worth the added price to get what you need and go.

What do I like about this Ace Hardware store? The fact that the staff is super nice. They are…read moreknowledgeable and many have been there for years and years. Sure, some of their items may cost a bit more than buying something on Amazon but these people are locals. Buy local and support local economy when you can! Also they have all sorts of gifts and products to buy that aren't just hardware so it's a fun experience to go buy your hardware supplies and then browse for gifts and treats.

Staff very friendly and helpful in finding what I needed. I really liked that they had some…read morefishing equipment.

Stay away from their install services. I ordered 6 pre-hung interior doors and 3 pocket doors. I…read morewas told they won't install pocket doors, so I hired my own installer for those doors. The pocket doors were the first to be installed, and they were great. Worked perfectly. Unfortunately, the Lowe's installer then arrived and installed the pre-hung door. One of them abutted one the pocket doors, and suddenly that pocket door would no longer slide easily without getting scratched. The installer came out and spent about 5 minutes looking at it and said it was the pocket door that was the problem. Lowe's has taken the same position, and refuses to do anything else about it. They say it's my problem. I asked that another installer come take a look at it, and they claim no one else is available. It's my problem. Very poor customer service. I still have 2 more doors that need to be installed, and they expect me to allow the same installer to do the work. Shameful way to do business.. Lowe's refuses to stand by their work. Don't waste your time if you want proper installation with any kind of guarantee

this place is falling apart. having been in this county for decades it is sad to see this store…read moremanagement/supervisors and operations are less than average and everyone seems to be in competition with each other. they control and threaten their workers. there are too many chiefs and not enough workers because of their reputation in this neighborhood. they violate osha laws (no protection from sun/threats/elements at front door window cash register) and labor laws (8 hour work days on sundays with no paid lunch) and are rude and quite arrogant in their management authoritative roles.

I will never go to this Ace Hardware again! Had the rudest guy in the back behind the counter ask…read morehim a question he shook his head and said, give me a second, then he ran around the corner of the desk, and rudely said out here, buddy and pointed really fast and really rude tall guy bald with glasses will never be back again just lost a valuable customer

Arrived early on a Sunday morning to beat the rush; needed water filter for refrigerator and a/c…read morefilters. What caught my eye was the Halloween items for sale.

Everything I bought there was garbage. Paper sacks were so thin that they were glued together. The…read morecaulk kept running well even if the gun was disengaged, emptying out onto the floor. They keep raising prices while the quality of materials go to crap.