I love giving my business to this locally owned hardware store. The owner is so nice. He cuts keys…read moreand glass!!!! I have a bunch of gallery walls in my home and he even cut glass for many vintage frames I thrifted. Some pieces as small as 1.5" x 1.5" - I really appreciate that he worked with my insane requests haha, great price too. It's nice to walk into a hardware store where the person running it is actually helpful unlike many employees in large corporate hardware store giants.

Small neighborhood hardware store that has a very useful selection. I go here for a lot of seasonal…read morehome needs (e.g. melting salt, rakes) and misc hardware (fasteners, painters tape). I regularly use the glass-cutting & key making services and much prefer the overall experience to a big box store. The owner is very friendly and a skilled glasscutter to boot.

They had what I needed and provided the assistance that helped me purchase the correct item.read more

Multiple people asked me if I needed help. I didn't have to hunt people down for help!…read more And it's clean, and things are neatly organized. This is a great little hardware store.

Went here last week to pick up some gravel to finish our patio and can say not only are the prices…read moreexcellent but the customer service was even better. So grateful to live so close to such a great company, highly recommend. Also a big plus is they deliver.

Our patio - took a long time to create! But that last push was thanks to Crawford Material - we…read morepicked up some gravel (8 bags) which combined with the previous gravel we'd acquired was not enough - and finally succumbed to a big delivery. We purchased close to a yard of gravel and a yard of sand and got EXPERT delivery over multiple power and cable lines into our yard (it's a jigsaw puzzle with a crane/forklift) and our delivery guy rocked (haha get it?). Would purchase again but glad this project is over!

Cannot recommend this store (and Carlos) in particular enough…read more The store: clean, organized, and everything you could need for almost any painting project. Service: I've worked with Carlos on a couple projects. I usually spend some time researching beforehand, but the knowledge and recommendations provided in store have been extremely helpful. Carlos took his time talking through options and explaining the best recommendation based on my project needs. Can't express enough how refreshing it is to find high quality and friendly service in a home improvement type store. Could you go to Home Depot or a big box for paint? Sure, but there is no replacement for great service and walking away from the store feeling confident with your project. Highly highly recommend.

They need to staff the front counter with people who actually know something about paint. I went…read morein to get a quart of ceiling flat paint to do a touch up by a replaced light fixture. I didn't have the exact match that our painter used a year or so ago but knew it would just be whatever flat ceiling white product painters typically buy. He acted like I had no idea what I was talking about. I left and went to the Ace Hardware and asked the same question, their staff pointed me to two products, and said it was likely the less expensive one because that's what most painters purchase. I bought a quart and finished the project 30 minutes later.

Excellent variety of items! Have been in here a couple times over last 2 weeks and they have an…read moreextensive selection. Home depot is a bit away, so quick stop in a jam . But definitely remembered their selection and came back. Nice people, good prices & will return

These guys really know their business. They are the real "helpful hardware men" as the commercial…read morestates and a pleasant change from the giant and typically unhelpful Home Depot. This ACE has repeatedly saved me time and money by suggesting better solutions for home repair. The selection is surprisingly good also and usually has at least a couple of solutions to every home repair problem. Just ask and they will tell you the best solution! On one occasion I had called a professional plumber who declared my kitchen plumbing problem "too hard" with the plumber complaining about the depth of the sink and the relatively high location of the single drain pipe (for three drains). The plumber then slipped out the back, leaving me to solve my own problem. I took a trip to the ACE and the associate at this ACE spent over an hour helping me solve this plumbing problem, with the ACE associate placing more than a dozen plumbing parts on the floor in the proper order... I went home and by the end of the day it was working. On another occasion, I went to this ACE thinking I would buy some WD-40 to loosen rusted screws in order to remove a broken screen door. The ACE associate showed me the WD-40 but then suggested an alternate product "PB Blaster" which I purchased on their recommendation. I returned home and applied the PB Blaster to the rusted screws on the screen door. Several screws were rusted on tight and resisted my efforts to loosen them. The instruction for the PB Blaster advises waiting a few minutes for the Blaster to soak in, so it seemed like a good time to take a lunch break. I returned from lunch to find the rusted screws popped out, and the screen door on the ground. Wow, just wow. So, if there is such a thing as a home repair magician, these guys are it! Highly recommended.

Good service I got in and out quick! I was showing up before they closed, so they didn't seam to in…read morea rush to get people out. I would have liked for them to add the coupons to the items I got. It was my first time shopping there, and I would hope I shop earlier than 20 mins before they close! All in all good service.

The manager was so rude and every time a question was asked he would answer with an attitude as if…read morehis job was to not help the customer. As we were walking out and asked another question he just acted as he was being bothered. The manager really needs to understand that helping the customers without is part of his job, then he wonders or anyone other employee why customers get rude with them.

Cottage Grove Hardware located on 6830 Cottage Grove has been been a mainstay in the Woodlawn…read morecommunity for as long as I can remember. The store is excellently stocked and a store employee by the name of "Lance" is both professional and knowledgeable. As a Jehovah's Witness, I believe in giving sincere commendation, when it is due. So many businesses get the spotlight when they deliver a poor customer experience. It is absolutely refreshing to point out the positive things that certain businesses are doing to show that they truly appreciate their client base. David C J.W. Org

I appreciate black owned businesses in the community but when they are incompetent. There is no…read morereason for them being here. I took a key to be made for tenants, and ALL of them were done incorrectly. I did not return for an exchange, instead I took my business to Curtis Keys on 79th Street.

I come to pOpshelf when I want to avoid the crowds but still shop through a variety of items. My…read moreoldest kid goes to school nearby so I have been here a handful of times. Each time I find that I welcomed in and I'm given the space ti search without anyone hovering over me. Prices are decent. Self checkout is easy, but they always have someone posted in the area to help in case you need it.

Clean and organized general merchandise store with a wide selection. Reggie customer service is top…read morenotch, he helped me locate what I came in for plus other items. Something for everyone. Fair prices. Bring the kids. Stop in!