Excellent variety of items! Have been in here a couple times over last 2 weeks and they have an…read moreextensive selection. Home depot is a bit away, so quick stop in a jam . But definitely remembered their selection and came back. Nice people, good prices & will return

These guys really know their business. They are the real "helpful hardware men" as the commercial…read morestates and a pleasant change from the giant and typically unhelpful Home Depot. This ACE has repeatedly saved me time and money by suggesting better solutions for home repair. The selection is surprisingly good also and usually has at least a couple of solutions to every home repair problem. Just ask and they will tell you the best solution! On one occasion I had called a professional plumber who declared my kitchen plumbing problem "too hard" with the plumber complaining about the depth of the sink and the relatively high location of the single drain pipe (for three drains). The plumber then slipped out the back, leaving me to solve my own problem. I took a trip to the ACE and the associate at this ACE spent over an hour helping me solve this plumbing problem, with the ACE associate placing more than a dozen plumbing parts on the floor in the proper order... I went home and by the end of the day it was working. On another occasion, I went to this ACE thinking I would buy some WD-40 to loosen rusted screws in order to remove a broken screen door. The ACE associate showed me the WD-40 but then suggested an alternate product "PB Blaster" which I purchased on their recommendation. I returned home and applied the PB Blaster to the rusted screws on the screen door. Several screws were rusted on tight and resisted my efforts to loosen them. The instruction for the PB Blaster advises waiting a few minutes for the Blaster to soak in, so it seemed like a good time to take a lunch break. I returned from lunch to find the rusted screws popped out, and the screen door on the ground. Wow, just wow. So, if there is such a thing as a home repair magician, these guys are it! Highly recommended.

They're the best. So helpful with any hardware project. Parking is easy, and their hours are great.read more

After nearly 30 years of living in Forest Park, I have never had a problem with a local business…read moreand especially not Shauers Hardware until September 1. I stopped in shortly after opening and purchased two 9/16" rubber washers for approximately $1. Since I didn't have cash, I used my debit card. The cashier informed me there was a $3 minimum purchase requirement. When I said I did not need anything else, a man I assume was the owner told the cashier to simply add $2 as "labor" to reach the minimum. I found it strange that I was charged an additional $2 for no product or service. Although it was only $2, it was still money taken from my pocket for nothing. After leaving, I recalled that businesses are generally prohibited from imposing minimum purchase requirements on debit card transactions. I called the store to discuss the issue, but the person who answered, whom I believe was the same individual, abruptly hung up. I then returned to the store, where he was waiting near the entrance. When I showed him information regarding the law as it relates to debit card minimums, specifically 15 U.S.C. § 1693o-2 (Durbin Amendment to the Dodd-Frank Act) he responded, "I was the one who hung up on you. I don't care. Have a nice day. Go tell your President." Regardless of the amount involved, what disappointed me most was the attitude and lack of professionalism displayed by the owner. I have always tried to support local businesses, but after this experience, I will not be returning. The $2 isn't the issue. The issue is an owner who apparently believes the rules don't apply to him and treats customers with contempt when they're brought to his attention. I hope the appropriate agencies and card networks share his confidence.

The number of pandemic projects I've taken on in the past few months is pretty impressive. Whether…read moreyou're looking for mounting hardware, water supply valves, electrical wires & outlets, toilet wax rings, they have just about everything you need for that DIY home improvement project you're working on. Not sure why I've been so loyal to home depot since moving to Chicago a few years back, but in general I do find Menard's prices to be slightly cheaper than home depot. Another point worth mentioning is their propane refills/exchange are only $15. By far the cheapest I've seen in the Lincoln Park area. 'Save big money at...' You know how it goes. 'Til next time, cheers!

Just a comment about shrinkflation. Purchased a 1-lb box of…read morenails some time ago, finally got around to the project and thought the (sealed) box felt a bit light. Put it on my accurate postal scale. 12.5 ounces in a 1-lb box (which weighs something, too). :-(

If you're in Pilsen, this is the place to go for hardware needs. Great service, the guys were very…read morehelpful with setting me up with what I needed. Others have said the same thing, but it's amazing how much inventory they've crammed into such a small space!

Love a tiny neighborhood hardware store that seems to create its own pocket dimension to stock more…read moreitems. I've gone in to find things like: 3 1" dowel rods, a combination lock box, hvac filters, poblano pepper seedlings. Staff is bilingual and super helpful.

The reviews are correct! This place is a one-stop shop. Very customer service oriented. Friendly…read morestaff/owner. They have an excellent selection of items.

Great customer service and products. I highly recommend this store…read more My husband and I prefer Lembke & Sons True Value over ANY other hardware store. It shows how much customers are appreciated the minute you walk and to the minute you step out. I highly recommend this store.

Phenomenal experience every time I stop by here. My experience has been so well that I look forward…read moreto stopping by this location. Any time I need an item for around the house, this location is always my go-to. I work on the north side of Chicago near a few hardwares stores but I went out of my way just to stop by here. A cherry on top is that they ALWAYS answer their phone! Last time I called in, my phone didn't even ring once and someone was picking up the other lines. Great customer service. Very valuable experience! Always feel welcomed and at Home every time I stop by. Thank you Ace Hardware, looking forward to being back soon! Personal Review: 8.8/10

I'm attempting to repair a door and needed parts. I'm trying to support more local businesses than…read morethe big franchises. I know ACE as a well known hardware store that has been around for forever. Most of their stores are intimate and packed full of items that are necessary for your hardware projects. Anyway, I was approached by a sales associate and asked if I needed help finding anything. He took the time to assist me with locating the item and trying to figure out which item was the best for my project. Because the stores are small, they don't have a ton of variety in product but they make up for it with consistent customer service.

This was by far the worst Ace Hardware experience I have ever had. I went in to purchase 6 screws…read moreto complete an installation of something I had purchased. I asked for help from the helpful hardware man. I believe I was helped by the store manager, who was asking me questions like he was the customer and I was the employee. Why do you need 6 screws when it came with 12. Do you need 3/4 ? I don't know what is 35mm? Eventually, we both decided what screw that I needed, and I proceeded to make my way to check out. I saw that there was a sponge for 3.99 note in corner that this sponge has been priced 3.99 since 2/22. Not a bad price so I go to buy the sponge and screws. The lady checks me out and sponge rings up 4.59 And I immediately say wait the sponge is like 389 or 399. It's definitely under four dollars. She replies it rang up 4.59 so that's what it is. I said well if you would go look your price is marked differently. She said I can just tell you that this is what it rang up and this is how much it cost. I did buy it because I needed the sponge, but I went back and took a picture and showed the manager the same manager that helped me with the screws who is not far from the cash register and they both left about the fact that I went and showed them that it was 399 and she charged me 4.59. And said oh well Scott needs to fix the prices looks like Scott missed this one oh well. I don't know why they think that they're entitled to 50 extra cents. I just think it's shameful and there's plenty of Ace Hardware's. That have way better attitudes. If you're looking for a helpful hardware person do not go to this Ace Hardware

Excellent customer service.picked up my screen door repaired it and redelivered once completed.read more

The Brass Tacks: This place is the real McCoy local hardware store with a real helpful hardware…read moreman. This location was originally the location for one of the corporate hardware chains that pulled out several years ago. It is now run independently by a family team. It's one of those locations where you wouldn't be surprised to see a Fatfender pickup or two parked in front. In terms of selection It has everything you'd expect to find in a local hardware store packed into a non-big box space. Sure, you may pay a couple of extra cents for some items, still a fair value for the convenience, but not enough to drive you to the anonymous experience at a big box. Give them a try for a little more personalized attention.

In an era of massive, impersonal big-box stores where you have to walk half a mile just to find a…read morelightbulb, Clarendon Hills Hardware is a breath of fresh air. It's exactly what a local hardware store should be: organized, stocked with quality tools, and staffed by people who actually know how to fix things. ​I came in for a specific project and instead of just pointing me to an aisle, the staff took the time to talk through the repair with me, saving me a second trip and a lot of frustration. It's clear they care about the community and their craft. Whether you need a screen repaired, a key cut, or just some honest advice, skip the drive to the giant retailers and support this local gem. Highly recommended!