very good with their service, great pricing, serviced alignment. Second time i bring my vehicles…read morehere, they do a good job in what they do, very much recommend.

Took my pickup here for a replacement transmission. The first issue was it took them 2 weeks to…read morestart working on it sitting in the parking lot. Once they finally put the new unit in it was faulty and wouldn't shift from 1st to 2nd gear. After 2 more tries they finally got it to work correctly... Until today. I'm now sitting on the side of the highway at the closest shop I could find. where they informed me the 6 bolts holding the transmission to the transfer case were finger tight. Which the technician said is the fault of the shop that installed it. After calling JR Martinez and politely asking if they would be willing to do anything I got a very short fused woman on the phone. So all this to say, not olny are the mechanics bad, and the parts faulty, but the customer service also sucks! I will not be returning to JR Martinez South!

They diagnosed my truck A/C problem and recommended a course of action which got it cooling again…read more They are very knowledgeable and dependable.

A big thank you to J & P Mobile mechanics. They fixed the A/C on our truck 2 months ago and we…read morethought the A/C was messing up recently so J & P came by and picked up the truck, checked the A/C and delivered the truck back to our house. They were very patient and courteous and showed my husband that it was just the setting my husband had set it on. We are so grateful for the way they graciously handled this situation and that they didn't also didn't charge us anything being it was our error.

Fast and as expected. Truck was fixed from a check engine and rough running. To perfect…read moreperformance! Communication with shop is great! Seeems to be the only service center in town I know of that is what you'd expect! Work well done fast and reliable! This was for our work truck now ai need see about have mine repaired!

WATCH OUT when you take your vehicle for a visual inspection. I was told the inspection was $65…read moreand they charged me $118. The front desk said that they were only going to charge for the computer diagnosis and not the visual inspection. But I never requested any computer check because my car didn't have any service lights 'on'. But I just wanted for them to give me the report on my car and get out of there. Because the day before I left my car like at 08:30 and I was told they would be done with visual inspection that same day but I called at 5:30 pm and was told they didn't have time to check it and if I wanted to leave it overnight or pick it up and bring it again in the morning. Not even an apology for not calling me in advanced so I could make plans to get a ride for work the next day. So anyways WATCHOUT again with that front deck don't let them poke your eyes like they did to me. Make sure they tell you straight out how much you're gonna pay. The mechanics did a great job though but I can't say the same about the front desk. Sorry but it is what it is.

Unethical to say the least. They gave me a quote when they thought I was going to pay in my own for…read morethe repairs. As son as they found out I was going to get a check from the insurance issued out to them, they said that the quote was not guaranteed because they know that the insurance can pay for more damages and they would have to disassemble the door to look for internal damages of the door DENT. Seriously! That's one of the reasons insurance prices are so high...because of these people.

This place SUX!!! Just like any other typical Laredo body shop. Service is TERRIBLE!!!read more

I took my Car for a hand wash yesterday. Excellent customer service! I am so glad we have them…read morehere in Laredo. They did a great job. 100 percent recommended.

I am giving this a four star only because this is the first time that I come to this establishment…read more The prices were a bit high. The service was awesome. I will see how the quality of the oil works with my truck. Stay tuned!! They did have a lot of good things in their establishment like a car wash and other services. I will definitely come back again if the oil treated my truck good! Shout out to Augie! Thank you for your customer service. It was great!

I am pretty new in Laredo. I took my car for just an exterior hand wash, and they did a great job;…read moregood customer service and very, very good people. So glad we have them in Laredo

I've been taking my vehicle to the Grease Monkey on International and Loop 20 for years, and I've…read morenever felt as disappointed or upset as I do now. I went in for a simple oil change, and as usual, they asked if I wanted to replace the air filter and cabin filter. Nothing out of the ordinary--until I left. When I opened my glove box to put away my receipt, I was shocked. It looked like someone had been rummaging through it, as if they were searching for money or something to take. I have photos showing exactly how I found it. I called immediately, and the employee told me, "Well ma'am, sometimes they need to open your glove box to get to the cabin filter." I explained that this isn't the first time they've checked my filters, and never--not once--has my glove box been left in that condition. I felt completely violated. Thankfully, I didn't have anything valuable in there, but this experience has made me lose trust. From now on, I'll make sure to remove anything important before taking my car in for service. Just a warning to others--be cautious. I'm extremely upset.

I was able to get a same-day appointment, and the staff was nothing but respectful and considerate…read more The windshield repair was flawless--you can hardly even tell there was a star there. I really appreciate their efficiency and outstanding service!

Would not recommend. After it rained the 1st time it began to leak after a new glass install. They…read morealso scratched the paint on my truck around the the glass. They went out to inspect and claimed they didn't do it. Even after we showed them the before and after pictures.

Great customer service and pricing!!! had a little issue…read morewhen installed but came back and they fixed it immediately and even improved it no questions asked.... offering as well as a one year warranty with almost every purchase would definitely recommend

Run away!! Went there to get amp installed left with subs not working and amp wires completely…read morebotched. Owner admitted fault and didn't want to refund until ridiculous requirements on his end was met.