Great place with a low-cost windshield replacement. Highly recommend this shop in Laredo TXread more

My van was in the shop for almost a month I was patient they would tell almost ready they never…read moretouched mi vehicle they lack personal and the worse part they lie In you're face

Fast and as expected. Truck was fixed from a check engine and rough running. To perfect…read moreperformance! Communication with shop is great! Seeems to be the only service center in town I know of that is what you'd expect! Work well done fast and reliable! This was for our work truck now ai need see about have mine repaired!

WATCH OUT when you take your vehicle for a visual inspection. I was told the inspection was $65…read moreand they charged me $118. The front desk said that they were only going to charge for the computer diagnosis and not the visual inspection. But I never requested any computer check because my car didn't have any service lights 'on'. But I just wanted for them to give me the report on my car and get out of there. Because the day before I left my car like at 08:30 and I was told they would be done with visual inspection that same day but I called at 5:30 pm and was told they didn't have time to check it and if I wanted to leave it overnight or pick it up and bring it again in the morning. Not even an apology for not calling me in advanced so I could make plans to get a ride for work the next day. So anyways WATCHOUT again with that front deck don't let them poke your eyes like they did to me. Make sure they tell you straight out how much you're gonna pay. The mechanics did a great job though but I can't say the same about the front desk. Sorry but it is what it is.

Worst experience paid $1,300 for a job that didn't fix my truck…read more I took the scanner reading from Autozone and told you exactly what was the issue and your bigger scanner didn't catch it?? Truck went to the same issue just after one day I picked it up. Then you told me that mechanic said the probably the part that you replace was the issue??? Probably?? you don't guess with the clients Then you want to charge me another $800.00 to replace the part that since the beginning it was the ISSUE. The front desk guy didn't know what else to tell me. Don't go there. I'm looking for professional advice.

First of all the guys don't care providing good care the front desk and the very young pseudo…read moremechanics ... I ask to get me a diagnostic the guys told me it was my alternator and it wasn't, it was just terminal post from battery been loose they made me spend 650 plus a night in laredo and hotel expenses for nothing and that not it tho, the new alternator was not properly installed screws where sticking out and grind off the belts inside luckily i was able to make it back ... I repeatedly ask to double check everything the first time and when I came back ... The next day my car was was doing exactly same thing and then all the dashboard ligth came on and also it was choking like if it was out of gas ... to make a long story short they didn't plug the wiring back correctly i let the them seat on the of the engine ... i had to pay to have all that corrected then they left some bolts loose from engine mount ... after I told them to take their time repeatedly to do the job ,they just ignored me. And it was too much ... i really wish I get some of what I expend reimbursed

I wanted to check the HVAC system on my 2013 Dodge Avenger so i took my vehicle to PepBoys for a…read morefree check up. They were able to pin point the issue and in about an hour or so. They were offering to fix the A/C with good labor cost fees, but the high fees came from them having to ship in the parts. They did offer to fix the issue with parts that I had, but there would not be any warranty as they didn't order the parts. I decided to have the car fixed at PepBoys and now i have good, working A/C blowing in my car. Thank you to the honest people who work here. I'm proud to say that I can rely on these amazing group of people.

We were driving from Austin to the Valley on a Sunday and hit something on the road Which punctured…read moreour gas tank. The owner met us in his shop and in a few days they replaced my gas tank. We don't find service like this in the Austin area. They are very fast, honest and extremely reasonable with pricing. I will definitely go again for services.

Run!!!All tune and lube i recommend only for BMW.I highly don't recommend this place for only…read morebmw.All tune and lube will even call me to see if my car is good.

Excellente servicio desde el.mostrador te reciven con una sonrisa…read more Yo llevo mi carro a servicio e inspection

All of the staff members at this auto center are extremely professional, courteous, and most of…read moreall competent. We were very pleased with our experience, and we will return when we have auto difficulties in the future. George, the service advisor and the rest of the office staff as well as the mechanic who took care of my car were excellent! The price was affordable as well.

I came in late to do an oil change and was met with accommodating responses from Danny at the front…read moredesk. He was super friendly.

Today of my appointment, scheduled for 1:00 p.m., I was told the service would take between 1 to 2…read morehours. However, it ended up taking over 5 hours for my vehicle to be attended to. This delay caused significant issues for me, as I had carefully planned my time in order to return to work. Because of this, I lost an hour of work and had to pay for three Uber rides since my truck wasn't ready in the estimated time. Additionally, when I asked about my truck, a woman responded unclearly and unhelpfully, saying that if it wasn't in the front, it must be in the back. My truck was in the back of the building What frustrated me the most was that, even though I had a scheduled appointment, they left my truck for last because they "had work from the previous day." I find this extremely disrespectful and poorly managed. I do not recommend this place, as they don't respect their customers' time or honor scheduled appointments, even if you show up on time.

this is the worst place you can go to. yes customers are frustrated me myself am frustrated and…read morethey will not even apologize for their poor service and frustration. lady's response to me was yes we the clientele continue to complain yet we continue to go back. this was the worst experience and even though the order was placed incorrectly by them they will not acknowledge and have you continue to wait. I have asked for my money back and lady said no and when she heard me that I was upset she tried tricking me into accepting my funds back but I would have to leave them 25% of $649. what kind of customer service is this when these representatives to show any empathy or sympathy for the situation they have caused. on top of this is cannot even submit review without rating 1 star when they are not worth 1 star!!!

Do not even attempt to go to this shop. They have poor customer service. They supposedly order…read moreparts yet don't arrive. They schedule appointments but aren't prepared to install the part(s). I wish I would have seen the reviews in advance. One star is being generous considering they waste your time and are rude to customers.