Best customer service, clean environment, good value for my old car, will be taking my car for oil…read morechange and inspection.

Very courteous and professional. Old school style when Great service was number #1 on your agenda!…read moreOutstanding job!

I've been taking my vehicle to the Grease Monkey on International and Loop 20 for years, and I've…read morenever felt as disappointed or upset as I do now. I went in for a simple oil change, and as usual, they asked if I wanted to replace the air filter and cabin filter. Nothing out of the ordinary--until I left. When I opened my glove box to put away my receipt, I was shocked. It looked like someone had been rummaging through it, as if they were searching for money or something to take. I have photos showing exactly how I found it. I called immediately, and the employee told me, "Well ma'am, sometimes they need to open your glove box to get to the cabin filter." I explained that this isn't the first time they've checked my filters, and never--not once--has my glove box been left in that condition. I felt completely violated. Thankfully, I didn't have anything valuable in there, but this experience has made me lose trust. From now on, I'll make sure to remove anything important before taking my car in for service. Just a warning to others--be cautious. I'm extremely upset.

Tint was scratched after getting a basic interior cleaning…read more If you care about keeping your car nice and clean as my husband (with a bit of the tism) does, stay away from this place. We took a trip to Laredo and he immediately wanted to wash the road bugs/dirt off our vehicle. He went in to get an oil change for his truck that comes with a car wash, which he upgraded to a basic interior cleaning. He's pretty particular about keeping his car clean and immediately noticed as he was leaving that the tint on his windows was scratched. Trust that he keeps tabs on exactly what his truck looks like, so this was 100% done here. To be fair, I encouraged him to complain and he said there would be no way to prove it was done there as he didn't have before/after pics, so im not sure what actions would have been taken to correct the damage. So he took the L, but i figured I'd warn others who like to keep their things nice that you might end up having to pay for a new tint job.

I am giving this a four star only because this is the first time that I come to this establishment…read more The prices were a bit high. The service was awesome. I will see how the quality of the oil works with my truck. Stay tuned!! They did have a lot of good things in their establishment like a car wash and other services. I will definitely come back again if the oil treated my truck good! Shout out to Augie! Thank you for your customer service. It was great!

They did a great job just got my trucks oil change with them. They didn't have the oil in stock so…read morethey ordered it and they received it within a few hours. Will be going back in the future. Luis and one of the girls from the front are awesome!!!

I wanted to check the HVAC system on my 2013 Dodge Avenger so i took my vehicle to PepBoys for a…read morefree check up. They were able to pin point the issue and in about an hour or so. They were offering to fix the A/C with good labor cost fees, but the high fees came from them having to ship in the parts. They did offer to fix the issue with parts that I had, but there would not be any warranty as they didn't order the parts. I decided to have the car fixed at PepBoys and now i have good, working A/C blowing in my car. Thank you to the honest people who work here. I'm proud to say that I can rely on these amazing group of people.

Excellente servicio desde el.mostrador te reciven con una sonrisa…read more Yo llevo mi carro a servicio e inspection

All of the staff members at this auto center are extremely professional, courteous, and most of…read moreall competent. We were very pleased with our experience, and we will return when we have auto difficulties in the future. George, the service advisor and the rest of the office staff as well as the mechanic who took care of my car were excellent! The price was affordable as well.

We just went in today to get tires on our truck and it was a total shit show! We had an appt at 10…read moream and didn't get our car back till almost 1 pm. With a full crew working it makes you think who does the hiring here. I stood there and watched for a while thru the glass window as 5 employees surrounded my car and just chit chatted away, drinking coffee and being on their phones. Doing everything BUT servicing my car. Sandra the team coach really needs to "coach" these kids she has working on peoples cars. It just looks bad for business. I recommend that you don't take your vehicle here to get serviced unless you want to spend 5 hours or so at Walmart.

they don't call when the car is ready and then when I ask to update my information I just get told…read more"next time"

Everyone was extremely courteous and very polite. I needed an oil change and they did amazing !…read moreThey checked tire pressure, refilled all my vehicles needed liquids and in a timely fashion. The owner Scott was a jewel !

I'm not one to write reviews, however. I feel the need to share my experience. I had always heard…read morefrom family and friends about Jiffy Lube's exceptional service and how they were satisfied with their oil changes. I took my boyfriend's car to get an oil change because it is brand new, it was the first time the car was getting an oil change and only has 7,000 miles since it left the dealership. He drives a 2025 Honda HRV Sport. So, we figured it wouldn't be any issue getting it done. We arrived at the shop and were immediately greeted and told the car would be finished in about 15 minutes or less. I even took my own oil and oil filter. We paid and were even upsold on the air filter. (in hindsight, i was stupid for saying yes). However, we wanted the car to be getting excellent care since...its brand new. We left that day and thought it was pretty nice and quick and easy. Two weeks later, we are driving on IH-35 traveling towards laredo when the skid plate that protects the engine from debris from under the car partially falls off and starts immediately scratching up as a result of the friction from the road. At first, I thought it was something we might have hit going through a bump on the road or something that might have caused this. however, upon further inspection it was clear that the technician who did our oil change did not properly secure or replace the pop in fasteners to keep it secure. Instead, it appears that they just bent it and tucked it in with the bumper. Let this serve as a precautionary tale so that if you visit this location you can make sure they don't screw you over for lazy work.