A routine fuel filter replacement ended with a fuel leak, a stranded driver, and over $3,000 in…read morerepair expenses and business losses. On September 12, 2026, I paid $194.16 to have the fuel filter replaced on my company's Mercedes Sprinter at this Laredo location. After leaving the shop, the vehicle began losing fuel. Approximately 133 miles later, the fuel hose became completely disconnected. Based on the connection that came loose following the service, I believe it had not been properly secured. Thankfully, my driver noticed the rapid fuel loss and stopped at a gas station. Fuel was leaking onto the ground and into the engine compartment--a serious safety concern. The attached photos show the situation and the roadside intervention. We paid $412 for roadside assistance, corrective repairs, and the processing fee, incurred fuel costs, and lost a booked load. After the roadside repair, the van continued at reduced speed and reached Chicago about two days later for further repairs. The mechanic there attributed additional component and sensor failures to fuel contamination, resulting in another $1,330 repair bill. Including the cancelled load and other expenses, our claimed losses exceed $3,000. I provided the shop with photographs, invoices, and proof of payment. Management denied responsibility, citing the 133 miles driven and questioning the downtime. I explained that being able to move the van after roadside repairs did not mean it was available for normal commercial work. My follow-up emails and requests for insurance information have remained unanswered. As of this review, we have received no apology, refund, or resolution. The breakdown was bad enough; the handling of our complaint made the experience even worse. Based on my experience, I would not trust this shop with another vehicle and cannot recommend it.

Worst experience paid $1,300 for a job that didn't fix my truck…read more I took the scanner reading from Autozone and told you exactly what was the issue and your bigger scanner didn't catch it?? Truck went to the same issue just after one day I picked it up. Then you told me that mechanic said the probably the part that you replace was the issue??? Probably?? you don't guess with the clients Then you want to charge me another $800.00 to replace the part that since the beginning it was the ISSUE. The front desk guy didn't know what else to tell me. Don't go there. I'm looking for professional advice.

Lopez Transmission in Laredo Texas. Transmission work done at this shop and supposedly a test…read moredrive was done with vehicle before charging my 84 year old father $2100.00. Lopez transmission is registered as mechanic shop and they should detected any other issue before turning the vehicle over as "fixed". It broke down after it was turned over to my father not even 5 miles from the shop 5 minutes after it was supposedly said to have been repaired. Not to mention, they allowed my father to sit out in the garage in 113 degree temperature where he almost passed out. When I called Mr Lopez to discuss this matter, he hung up on me and will no longer answer my calls. Because of poor service all the was around One star is too good of a rating for this business. I hope this review will keep other families from being scammed the way my father was.

Unethical to say the least. They gave me a quote when they thought I was going to pay in my own for…read morethe repairs. As son as they found out I was going to get a check from the insurance issued out to them, they said that the quote was not guaranteed because they know that the insurance can pay for more damages and they would have to disassemble the door to look for internal damages of the door DENT. Seriously! That's one of the reasons insurance prices are so high...because of these people.

This place SUX!!! Just like any other typical Laredo body shop. Service is TERRIBLE!!!read more

Great place with a low-cost windshield replacement. Highly recommend this shop in Laredo TXread more

My van was in the shop for almost a month I was patient they would tell almost ready they never…read moretouched mi vehicle they lack personal and the worse part they lie In you're face

Excellent service and honest people. They diagnosed the problem quickly and explained everything…read moreclearly before starting the repair. The work was completed on time, and my vehicle is running great now. Fair pricing, professional staff, and great customer service. I highly recommend Gils Transmission Service to anyone needing transmission repairs or maintenance Service requested: Transmission inspection and service.

From the owner: Located in Laredo, TX, Gil’s Transmission Service is your local expert in transmission repair and…read moremaintenance. With years of experience and a dedication to honest, reliable service, our certified technicians handle everything from minor adjustments to complete rebuilds on both automatic and manual transmissions. We pride ourselves on fast diagnostics, fair pricing, and getting you back on the road safely. Trust Gil’s for all your transmission needs—where quality work meets friendly, hometown service!