I have been seeing several doctors first with dr diamanté and then dr head and my first visit was…read moregood and since then it has been terrible. They gave me prescriptions for an eye condition that seriously needs to be treated or I would lose eye sight and yet they never bother to work with the insurance to obtain approval for that drug forcing me to see another doctor so I can get treated. Last time they gave me a new prescription (I have stigmatism) that I could not wear. When I look at a square object it becomes so distorted that it is almost a diamond. I brought the glasses back and talk to the manager and they could not do anything. The facility is nice and that's probably the only good thing about it

Funny how they have a big sign right when you walk up to the office staff desk that says aggressive…read morebehavior will not be tolerated..... the office staff is so passive aggressive. It's not even funny. They love to pick arguments with the customer. It's absolutely hysterical.... Office is clean lotta options. Dr head is pretty nice. She put me on a different contact lens brand for some reason. I've always used Bausch and Lomb for 30 years and she put me on some other brand. I have no idea why and it's awful and they always charge my Blue Cross insurance instead of my VSP insurance for some reason so I would say all in all Dr is good office staff stinks.

I am very particular about my glasses. If I need to wear glasses, they need to make a statement…read more Shalamar has the most beautiful selection of frames anyone could imagine. Not only are the frames gorgeous, but, more importantly, the lenses are exceptional. The service is by far the best. Professional, , courteous, and truthful describes the staff. Bar none Shalamar is the very best in the state. If you need glasses, this is where you should go. They are a 10 out of 10.

So, I made an appointment for an eye exam as I needed contact lenses and glasses and was way…read moreoverdue for an exam. The price for the exam was $65 which seemed reasonable compared with $125 at an place closer to my apartment. I showed up for the first appointment and while Kim, the receptionist, was nice enough, she claimed she had left me a message saying my appointment was delayed and I wouldn't be seen for another 3 hours. I don't drive (am disabled after a broken neck and multiple TBI's) so I didn't really have a choice; I opted to wait the 3 hours till the doctor would see me. This was the first time I've ever had a contact lens fitting where the doctor used his own, unwashed hands to put the contacts in my eyes. A week or so later, during this trial period of testing the lenses, I developed a discharge from my right eye and the lens itself was likely defective as it kept popping out of my eye. I called to make another appointment and explained the issue with the lens popping out. The doctor and his son (I'm guessing they are related somehow) didn't seem too happy to give me another pair of lenses to try out. It's like jeeze, you guys aren't paying for the lenses, what's the beef? Oh and then I was shamed for having Medicaid. They apparently saw me as some kind of "free loader" and treated me rudely. My case worker was with me for the second appointment and we both looked at each other like is this really happening? Are we really being treated like this? The doctor made a particularly rude comment to my case worker and then plainly ignored her when she asked him a question. He muttered some off color joke under his breath - it was super uncomfortable. The really fun part was when I went to choose a pair of glasses from the Medicaid section of available frames. I prefer to have larger lenses/frames as they help me see much better. I picked out the biggest frames in the Medicaid selection and boy, the man who "helped" me was not pleased at all. Again, these are glasses for me, not this dude. Why was he so upset I chose glasses which were covered by Medicaid and available in the section of their store FOR MEDICAID GLASSES. This guy kept telling me, or trying to tell me, there was no way they could put lenses in the frames I had chosen, and seemed appalled overall by my selection and persistence. He then tried to charge me an additional $40 bucks (talked down from his original pitch of $60) to put lenses in the frames. Dude, the glasses are covered by Medicaid, you can't charge people for glasses that are covered by this plan. Ugh. When I went back for the last time to get the new trial lenses and get a copy of my prescription, the Medicaid nazi was again seemingly appalled by my presence. How dare I have an eye exam, a trial pair of lenses and a pair of glasses covered by Medicaid? When I asked for a copy of my prescription, he struggled to use the printer/copier, I assume it hadn't been used for a long time and/or the guy just didn't know what he was doing or how to operate the machine. He begrudgingly gave me my prescription, though of course the doctor failed to indicate which eye had whatever number the prescription is. Really not looking forward to calling for clarification but oh well, looks like I'll have to. I obviously won't be going back to Shalmar for further eye exams, and can't recommend this place to others. It's unfortunate as they do have a nice selection of eyewear but meh, you can find great glasses elsewhere and be treated with respect, regardless of what insurance you have. One and only star goes to Kim, for at least attempting to be pleasant. I can't imagine having to work in such a small space with that doctor and his rude son. She's probably seen a lot.

My fiancee and I walked in without an appointment on a Saturday morning with a condition in one of…read morehis eyes that was very troubling to him. The receptionist wasn't very friendly, stating that they were completely booked for the day. We told them he had been seen previously by another doctor but was still very concerned and wanted another opinion. Someone else snapped at us and said insurance wouldn't cover it, without waiting to see if we were willing to pay out of pocket for the visit. We left with their promise to call if they had a cancellation that day. We received no call from them. I would not return there for any service. No, not entitled much, do appreciate common courtesy, which you won't get here!!!

The receptionist is rude, unprofessional and confrontational. The rest of the staff are amazing…read more Would not recommend going here unless they obtain a more professional office staff.

What a wonderful experience! Prompt care, kind and friendly staff, great senses of humor all…read morearound, flexibility with scheduling, and staff knew clients on a causal, first-name basis. When I told Dr. Contillo that I do a lot of theatre, she hooked me up with a pair of sample color lenses and let me try on different shades of blue for an upcoming performance. After visiting Dr. Contillo's office, I truly don't want to go to any other optometrist. She was excellent, quick, knowledgeable, and talked me through her decisions. Highly recommend!

DR. Elissa is thorough and very friendly. She was recommended by a friend and I certainly would…read morerecommend her. Office environment is pleasant and her care is great!

This is my eye doctor who I've been going to for years and I really like him and I like the…read moreoptometrist there as well. I bought glasses in their I shop this time for the first time. Usually it's very expensive and very beautiful frames but because I had insurance coverage I was able to get glasses that I could afford. They have so many beautiful glasses in so many beautiful frames. But the young lady who helped me was very knowledgeable. She knew her prices and the price levels of the frames and could easily navigate through my insurance. She recommended some glasses for me based on what I described that I was looking for. I ended up getting two pairs of glasses for very little money because she took advantage of the insurances that I have. I got progressive lens is but I'm really trying to find my way around them. It's weird because you actually have to move your head to see far away or to read but I am sure that I will get adjusted to them and hopefully they will make life easier. I'm tired of putting my glasses on and off.

I would not recommend this place at all. I called before my appt to see if they accepted my…read moreinsurance and they told me yes. I get there and they say that vision plan wasn't accepted but my medical plan was. that was a lie and I was charged a full rate. also the place is in a basement and there is no WiFi at all and good luck if your phone has any service. I would not recommend this place at all. I called in advance hoping that they would be honest and not lead me to believe that i was all set.

Please include WiFi for patients in your basement waiting area. There is plenty of bandwidth for…read moreall.

The owner was incredibly knowledgeable and helpful. My glasses broke and he was able to put my…read morelenses in new frames to 'hold me over' until I could get a new pair. He did so at no charge and could not have been kinder. You don't see this kind of service in very many businesses - I guess that's why he's 'unique'!

Great Selection, Great Service. It's nice to deal directly with the owner. I have been going to…read moreEyes Unique for over (10) years and have always been treated fairly. I had an emergency where my 93 year old Father lost a lens to his glasses in the nursing home. Jim ordered one and repaired it within a day and refused to take payment. That Class Act went a long way in my book.

I went here back in January. The place was clean and had a good vibe. The doctor gave me a new…read moreprescription that seemed very different from my previous one. I got new glasses and had a really hard time wearing them. I had bad headaches and my eyes felt very strained wearing them. I stopped wearing them and went back to my old glasses. I went to a different place last week and learned that my eyes hadn't changed; the prescription from Providence Optical was completely wrong. I'll never be back.

Great spot to get an eye exam and buy contacts and lenses. Right downtown so street parking can be…read morea little tough sometimes but there are garages nearby. And they seem to take lots of insurance and make it all very easy. I've seen two optometrists and they were both great. They really make sure you get the right contacts. I had to go back a bunch of times to find ones that worked for me. The selection of glasses are great. They have cheapo ones, pricey ones, and most importantly to me, lots of good ones in the middle.

Wow! Just wow! If you are looking for quality eyeglasses or sunglasses, from a shop with class,…read moreowners with patience and experience, look no further!

Great selection reasonable prices and son and father is very knowledgeable about the productsread more

My partner needed an eye exam and new frames, so we headed over to Bling at Chapel View. The space…read moreis small but don't let that fool you; it's bright, modern, and well laid out, with a solid mix of accessible options alongside some designer names like Chanel, Dior, Cartier, Bvlgari, Prada, and more, all packed into a boutique that feels a lot bigger than it actually is. My partner said the exam was thorough and her new prescription is spot on, so I'll leave it at that. What I can speak to is the frame selection experience, and for that, Calin was genuinely great to work with. He paid attention, noticed which frame colors worked with my partner's skin tone, commented on how different shapes sat with her face, and made the whole process feel personal rather than transactional. She ended up walking out with two pairs, which honestly says it all. It's a family-run business, and that comes through in how they treat you. No pressure, just good people who clearly know their product. If you need glasses in Rhode Island, this is the place.

Excellent eye doctor! She is professional and conversational and does a very comprehensive eye…read moreexam. Selection of frames is good and a range of prices.