Tuan and BD Towing: Angels in Disguise…read more I can't say enough about the incredible service I received from BD Towing, and especially their driver, Tuan. I found myself in a terrifying situation, stranded in the Caldecott Tunnel during rush hour with a dead car and a wife who was about to become a widow (just kidding, honey!). Car is fine but I ran out of gas *i am an idiot. After calling multiple towing places and 911 but no one showed up, the situation was getting dire. As if by magic, Tuan appeared like a knight in shining armor. Not only did he rescue us from a dire situation, but he went above and beyond by driving us to a gas station and charging us half the price of other quotes. Tuan is a true hero and a shining example of humanity at its best. BD Towing should be incredibly proud to have such a compassionate and skilled employee. Thank you, Tuan and BD Towing, for saving the day! BTW, Tuan just happened to drive by, CalTran and none of the other tow guys showed up LOL. Faith in humanity restored! (See attached photo of our rescue.)

Same old song and dance. They pick and choose when they wanna show up and who and what vehicle they…read morewant to tow when they wanna tow it. But the worst part when your vehicle gets towed and you get it back and you find that it's been damaged by this company. The passenger side of my truck from the headlight to 3/4 of the bed all the way back is scratched to high hell because of these poor tow truck, drivers and the terrible company that they work for. You should be able to leave zero stars, especially when they do their job wrong and damage vehicles.

$120 to give me a jump when I was broke down 3 blocks away from their depot at 3am. I didn't take…read morethe service and found an alternative, but man. Wild price.

One of the tow trucks dangerously inserted themselves into traffic going from on ramp into freeway…read morepulling forward squeezing past cars putting the tow truck in middle of the cars that were merging. License# 97360M2 nearly causing an accident. I can only imagine how " safe" they are with people's cars on them. It was blonde older man driving

Highly recommend. Gino came out to get a vehicle that had been abandoned on my property. He came…read moreout fairly quickly from my initial phone call. Truck had been partially stripped. Thankfully Gino was able to get it out with no problems and he was super nice during the entire experience.

We had a flat tire 2-3 weeks ago and called this towing company for help. The driver arrived…read morequickly, was very professional, and treated my car with great care. He explained everything clearly and made a stressful situation much easier. The price was fair, and the service was outstanding. I highly recommend this company to anyone who needs reliable and friendly towing assistance. Thank you for the excellent service!

These guys did over $21k worth of damage to my Mclaren by the way they strapped it down - I have…read morethe photos of before it was on the bed, and then after. Ripped off my front fenders and bumper and then stopped all communication with me. Do not allow this company to touch your car!!! They are denying all damage. Total scum of a company.

This place has stolen from me and they need to pay me back. My brand new Toyota 4 runner that was…read morepaid in full and registered to me was taken to Concord tow. I had to pay them 8,000 to get my car out and then my car was taken again. When I tracked my car down I was told they auctioned and sold my vehicle. I then purchased a truck that I paid in full on and was registered to me. I was mugged and my car keys were taken. The vehicle was taken and had all my belongings in it as well as a 3,000 bike. I was told this car was auctioned and sold as well. I really don't want to have to go through a lawsuit . I was in a hospital and was unable to do anything until now. I just wish they would resolve this!

Awesome service!! I Scheduled an appointment for my vehicle…read moreto be tow at 7 am with Pleasant Hill Towing, driver was 15 mints before my appointment ready to tow my vehicle he was quick and professional. I definitely recommend Pleasant Hill Towing, Thank you!!

Last week, I locked myself out of my car. They saved me... Today, needed a tow for my friend. Alex,…read moreremembering me, was SO sweet and efficient! Will always use these guys!! UPDATE later today. Alex ended up dropping the car key off to me. At no extra charge. They have gone out of their way for me!

Had to tow my car (sedan) for 2.5 miles. Got a wait time of 30 minutes and I waited no longer!…read more Agent loaded my car safely and quick. I got to my car to the destination in less than 15 minutes. I am not sure about the rates for towing in my area but it wasn't anything crazy.(I payed $150)

This is by far the best towing company in the Bay Area. They know what they are doing. The care and…read moreattention they take while towing your vehicle is far superior to any other towing service I've ever used. Professional and kind drivers. It is never fun to have to have your car towed but these guys make it a lot easier.

Erik helped me and did amazing and was effective and efficient 1000 stars. any questions I had he…read moreanswered and walked me thru all the steps as I was nervos beavus this was my first time

Criminals! The lady at the front desk is very unprofessional, rude and shady AF. They have the…read morewrong General Mangers name (Gary Fernandes) on the business cards at the front desk. I asked if we could speak with the GM and she said he's not available. I took one of the cards and asked when Gary would be available to speak. She said the new GM, Sam isn't available and he won't be back until tomorrow (so another day of $115 added to the bill). I asked if she could write Sam's number on the card so I can call him and she wrote the office number where she was at! She was trying to be sly. I called the number and she answered. I wish you the best of luck if you ever have to deal with that thing or this place. She's definitely a pit bull.

Stuck in a rut with a flat tire and no spare. Late night home visit and waited for BS tow company…read morethat never showed. Thankfully Ivan from Turbo Towing was close by. He called back right away and responded within 10 minutes. His flatbed was clean and he was gentle with my Lexi. I was home by 11pm but if it wasn't for Ivan, I'd probably still be waiting for that BS tow company. RECOMMEND TURBO TOWING!!!

Contacted roadside service through Connect. Turbo tow was confirmed to come over between 90 to 106…read moreminutes. After nearly an hour waiting Turbo tow decided not to honor my request. Didn't even reach out to me. Alex from Turbo Tow text messaged me after I posted the 2star review above. I called him. He advised me that the tow truck driver arrived, called my phone- it went straight to voicemail. Driver called Alex and left because they didn't see my car. (How could they? It was in the garage.) A simple confirmation to ring the doorbell would have solved the matter. He explained that when they couldn't contact me, the driver moved onto the next customer. Alex advised that they can come back in 30 minutes but when I said that another tow service is already on their way, he advised me to call the other tow service so I can note their phone numbers in case they call me. I heartily recommend Turbo Tow for their professionalism.

Car stalled. I sent roadside request through car service. This company accepted the job, which is…read moretracked on the mobile app. However, they never showed up, nor answered the 5 times I tried calling. I must say, if you want to be in business, learn how to be in business. There is little worst than providing I time when you're planning to pick up a stranded driver, and not showing up, calling the driver or answering the phone. It could be a safety issue for some people. Zero customer service. Zero care for the customer. Zero reason to run a business.

Requested a tow through insurance at 2 pm. Kept receiving texts with multiple ETAS for EIGHT hours,…read morethe latest one said they would be here at 11 pm. I waited up because the car needed to be in the shop first thing in the morning before the three day weekend. Never showed up. Unprofessional. Cancelled and used another company that came during their very first eta.