Very professional, informative, reliable and effective service . Would recommend this business for…read moresure. Thank you so much for going above and beyond :-)

In today's world, you can't get people to call you back, and if they do call back, they don't show…read moreup when they promise to. If they do show up, they don't finish the job when they say they will. You end up calling them multiple times to finish what they started, and they never come back to complete the work. Trapline is the exception to that rule. I made contact with them, they showed up as promised, and did all the work they said they would. They got rid of some very destructive raccoons for me and repaired my soffits. They gave me a quote and a handshake, and they delivered on all of it in a very tight time schedule. I never had to call them back. They did the work they promised completely without any prompting from me. That is rare in this day and age. If you are in the Orlando area and have critters driving you crazy call Trapline and let them take care of it for you. You guys deserve the five stars, you earned it. I will post this review here, there, and everywhere--and by everywhere, I mean Facebook.

David was amazing! He arrived on time exactly as promised and his level of communication prior to…read morearriving was perfect. He took the time to listen to my concerns around the "unwanted visitor, aka squirrel" living in my roof somewhere. He did a thorough inspection of the house, attic space, and roof to look for damage and entry. He was very professional and actually had an opening a few days later and is coming back to make the repairs. Overall i was highly impressed and the reviews that i read online back up the professionalism. I highly recommend them if you have any unwanted wildlife in your house :)

Economical. Good value for the money Good service…read moreTruthful and helpful On time Will be using for awhile We started with extermination and preventative maintenance services

Found a termite and Joe responded to all my questions he is very knowledgeable and trustworthy. I…read morehave never dealt with a pest control company before so Im guessing I got lucky I chose them as my first pick. Highly recommended also his assistant guilliana i believe her name was Great people and great company all together thank you guys

Recently closed on a house they did two wdo inspections and cleared the home of wdo's. First day we…read moremoved in we noticed the home had a massive infestation of carpenter ants. We have had to rip out an entire wall and spent more money on pest control and lawn services to clear out any possible nests surrounding the house. Very upset this wasn't caught during the inspection. There were several dead ones in the garage as well so not sure how this was missed. The pest control we hired knew immediately from 1 photo they were carpenter ants. You can even hear them chewing in the walls!!

Custom Pest Solutions. Highly recommend Purchased a home…read morethat the previous owner did not use pest control services. There were a few of the usuals such as roaches and palmettos but a MAJOR infestation of sugar ants in almost every room. Chris from Custom Pest Solutions came out and spent quite a bit of time both inside and out, explained what he found and took care of. No more roaches or palmettos and did put a dent in the infestation but still they were a problem despite the baiting and all. The 2nd treatment took care of the remainder of those pesky little ants except for the family room. Called Custom and Christopher came right out. He found them nesting under my carpet pad! Problem solved. I've had interactions with 3 individuals at Custom. Each leaving me with the feeling "I like this company". After 3 visits from Chris, I've gotten to know him a bit. Very personable, intelligent, seems to love his job which I find rather comical, and has only good things to say about the company and the treatment of their employees. I use companies providing other services that are professional, dependable, polite, and do a good job but I put Custom Pest Solutions in a class of their own. There's just such a great aura about them.

I called three different pest controls including Custom Pest Solutions. The first two came earlier…read morethat day and gave me quotes. But As soon as Tyler, from Custom Pest Solutions, came to my house with shoe covering (which was much appreciated since I just finished mopping my floors) and a mask, I immediately felt safe and relived i didn't have to worry about dirt and pest. Tyler checked my drawers and cabinets for the evidence of pest and which kind. He was very knowledgeable in his field and was able to let me know what we are dealing with. To much relief, i thought i was dealing with terminates and fire ants! He was honest about his treatment plan on how to control the pest and gave me some quotes. Each quote was affordable, reasonable and clear. We chose the yearly service because i don't want to ever deal with this pest nightmare again. And he offered same day service! Tyler was very quick and efficient. I love this family owned business and I'm happy to support local small business.

I sent a request for quote / availability through Yelp at 3:00am during a sleepless night of what…read moresounded like a large rodent scratching through my attic door. I got a response before 7am and someone was out by 11am. I was impressed by the quick response and showing up on time a couple days before the holiday. Nestor, the tech who came out was friendly, respecting of our home and in my mind conducted one of the most thorough and honest free estimates. We have a pest contract with another company and he suggested we reach out to them as well to see if they would handle, what we thought to be a raccoon as to not violate our contract. He went into the attic (helping me move boxes so we could get into the second attic entrance) and found that it was a rat caught in a trap and it happened to be right on top of our hallway attic entrance flopping around. I was able to call my pest control company and they removed the rat and rechecked entry points and helped seal other potential areas that Nestor pointed out to me during the inspection. I would not hesitate to call them in the future and have reached out regarding a treatment for the attic to neutralize the rat feces.

I can't say enough wonderful things about this company. I will forever use them for pest/rodent…read moreissues. They are a honest, caring, dedicated company. We called many places trying to get help with our squirrel problem. We didn't get calls back and when we did we were quoted outrageous dishonest prices. ABC Home made a in-person consultation with us immediately. Jimmy the representative was so kind and took Covid seriously. He easily identified all our open access points on our home and came up with a decisive plan to help us get rid of our squirrel problem without harming them. Their prices were honest. He even told me a little about their company and made me like them even more. We decided to go with this company and it was a great decision. He immediately got us scheduled as soon as he would with their guy Alex. He came out a few days later and he set up the one way exit and sealed all the holes. We had no squirrel problem within days. After the squirrels were gone he came back and sealed the holes for good. This price also included a one year warranty so I can rest assured. I really appreciate this company's service and will be sharing them with everyone.

Too expensive Called…read moreto set up routine pest control and they are twice the price of alternatives I could understand if they had a 5 star rating that there may be some better customer service, but not when they're sitting at 2 star

Overpriced. For $2000, they came because I was concerned about a rodent problem. They put my…read morecredit card on file without my permission. Actually, the first rep I talked to in another state wanted my card number. I said NO. He had to talk to my local Orkin office to "get permission" to allow me to say no to their credit card request up front. The local office gave permission! Big of them. Very pushy - it was like dealing with a used car dealer: the tech kept having to talk to his "manager." The tech was young and did a great job. But Orkin is TERRIBLE. They sent a wildlife guy to close up any openings. He was okay. But I could have done what he did! I now have another rodent in my ceiling. They said I have 6 months to call them if the closed up rodent access areas on my house break down. I know it is not going to be easy to get them to follow through on this. DO YOUR RESEARCH. DO NOT(!) USE ORKIN!!!

I'm out of their service area but they are certainly responsive and helpful wish I could use themread more

Requested spraying for cockroaches. Technician explained everything as he went along and was very…read morepleasant. That was yesterday, and today my kitchen is cockroach free. Ended up getting them when my elderly next door neighbor had his home treated and so they came to my house. Not very neighborly people on Saint Andrews Court!

We've worked with Rowland Pest a few times now for some ongoing termite issues and we couldn't be…read morehappier. Long story short: we made the switch after swarms at our house were getting more frequent and our previous pest control company that we had a termite bond with just wasn't cutting it. After the first visit, termite activity completely disappeared for over a year. As you may know, without tenting your home, you can't ever fully get rid of termites, especially living in the Colonialtown neighborhoods. The large majority of older homes deal with it in some capacity. Our last two visits have just been quick spot treatments because of the protection and treatment we got the first time. We only ever have 1 or 2 small sites of activity a year (no more swarmst though), which is a huge improvement from the last company we used. All in all, we're happy with the service and recommend them for termite bonds. Every employee that's serviced our home has been on time, professional, and easy to communicate with. Highly recommend.

WARNING: Absolute Negligence and Incompetence. Use at Your Own Risk…read more Rating: 1/5 Stars I am writing this to warn anyone considering Rowland Pest Management: Do not trust this company with your home or your money. I have been a client since February 2025. I initially hired them to handle a rodent issue in my grill area--a contained problem. I paid them $1,800 to seal my home and signed up for their monthly monitoring contract. Despite this significant investment, the result has been a total failure. Here is the reality of their "service": * Zero Results: After nearly a year of payments, I have the exact same infestation in my grill area. The initial exclusion work was clearly ineffective. * Blatant Laziness: I have watched technicians arrive and sit in their vehicle for 30 minutes before finally getting out to do "work." They are burning the clock on my dime. * Proof of Negligence: The incompetence is staggering. One technician actually admitted to me that a rat had made a nest inside a bait box. This is undeniable proof that they are not checking the equipment I am paying them to monitor. They are simply going through the motions. * High Turnover & No Accountability: I have seen three or four different technicians during this time. There is no consistency, and they clearly cannot keep staff. When I demanded a manager come out to see this mess personally, they refused and just sent another low-level technician. Management is hiding behind a revolving door of untrained employees and refuses to take responsibility for their failure. I value discipline and integrity, and Rowland Pest Management possesses neither. They took my money, failed to solve the problem, and neglected their duties. Robert Singleton Retired US Army

Called this number, and had an appointment for today. The tech, John called and asked to come in…read moresooner than the appointment time frame and I agreed. He called a second time to verify what the potential issue was, and when I told him it may be squirrels, he asked if I had established service with them. I told him not yet since this is a new thing that just happened. Not only did he not show up when he said he would, but now he is ghosting my calls! Called the number above again to ask where the tech was and was told I reached a referral service and got hung up on. Super unprofessional!

From the owner: In the heart of Orlando, where sunshine meets citrus-scented breezes, Parramore Pest Control stands…read moreas a guardian of pest-free living. Since 2015, this family-owned business has woven itself into the fabric of local communities, turning pest-troubled homes into peaceful sanctuaries. Like skilled detectives, their certified technicians navigate through crawl spaces and attics, armed with eco-friendly solutions and years of expertise in handling everything from persistent ants to clever rodents. Each day brings new challenges and victories for the Parramore team, led by Alan, whose commitment to excellence has become legendary among Orlando homeowners. Their service vehicles, easily spotted throughout the city's neighborhoods, carry not just state-of-the-art pest control equipment but also the promise of relief from unwanted visitors. Whether it's a midnight emergency call about a raccoon in the attic or a routine inspection for termites, Parramore Pest Control responds with the same dedication that has earned them the trust of countless Orlando families.

The professionalism was superb The visit was informative We…read morewere offered lot of options and resources. And yes, I would recommend them

Crap customer care - called twice spoke for two separate people who did nothing for me, no call…read moreBack as promised appointment set up. They just didn't care, I won't be using and won't recommend.